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Hotel Mirage Düsseldorf-Neuss

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Photo gallery for Hotel Mirage Düsseldorf-Neuss

Towels, soap, shampoo, toilet paper
Desk, laptop workspace, free WiFi, bed sheets
Standard Double Room | Bathroom | Towels, soap, shampoo, toilet paper
Comfort Twin Room | Desk, laptop workspace, free WiFi, bed sheets
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Krefelder Str. 1, Neuss, NRW, 41460
  • Place, Port of Neuss
    ‪6 min walk‬
  • Place, St. Quirinus Neuss
    ‪10 min walk‬
  • Place, Clemens Sels Museum
    ‪19 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Single Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio

Desk, laptop workspace, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Single Room

Desk, laptop workspace, free WiFi, bed sheets

Comfort Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

Desk, laptop workspace, free WiFi, bed sheets

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed
  • Free Wi-Fi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Mirage Düsseldorf-Neuss

A 24-hour front desk, express check-out and free Wi-Fi in public areas are available at this hotel. Other amenities include a banquet hall.
Hotel Mirage Düsseldorf-Neuss offers 75 accommodations. This accommodation offers separate sitting areas and includes desks. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.
With your stay at Hotel Mirage Düsseldorf-Neuss, you're connected to a shopping centre and just a quick walk from Port of Neuss. You'll find features such as free WiFi in public areas and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Buffet breakfast served daily for a fee
  • Amenities include a lift
  • 12 minutes by car from Konigsallee and 13 minutes from Rhine Promenade
As a guest of Hotel Mirage Düsseldorf-Neuss, you'll find express check-out and a lift. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star Neuss hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person

Things to do

  • Designer stores
  • Shopping centre

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Desk
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Guests arriving outside of regular check-in hours can use the phone for check-in assistance.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Mirage

Scope Hotel Mirage

Mirage Dusseldorf Neuss Neuss

Hotel Mirage Düsseldorf-Neuss Hotel

Hotel Mirage Düsseldorf-Neuss Neuss

Hotel Mirage Düsseldorf-Neuss Hotel Neuss

Hotel Mirage Düsseldorf-Neuss Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 75 reviews
Rating 8 - Good. 22 out of 75 reviews
Rating 6 - Okay. 10 out of 75 reviews
Rating 4 - Poor. 8 out of 75 reviews
Rating 2 - Terrible. 8 out of 75 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Bård

Liked: Cleanliness, amenities
Nice room. Very ventral location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Veli Deniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was really clean and all the building was really comfortable and so easy to reach from everywhere
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was very good and staff was so kind
Stayed 1 night in May 2025
Verified

8/10 Good

Okan

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and the hotel's location was very central. 2 minutes walk to central neuss station - next to shopping and eating places. The room sizes are good. These are the good points. The minus point is that the hotel is a bit old. I can see that they are renewing slowly - heaters are renewed, tv is renewed etc. My only complaint was about the pillows. Other than that, good deal for the money
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Claus

Disliked: Amenities
Old hotel, limited service, no shampoo, only 2 x condtioner, no drinking water in room, unguarded. Luggage room etc
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

alhaji kassine

Liked: Amenities, property conditions & facilities
Everything cool
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Fabio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short trip to Düsseldorf

The room was poor quality. The toiletts smell from cigarette very strong. The location of the hotel was good. Breakfast was not possible, but very near you could make breakfast.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Soraya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to express my extreme dissatisfaction with my recent stay at [Hotel Mirage]. The experience was far below any acceptable standard, and I feel compelled to highlight the numerous issues I encountered: 1. Dirty Room: The room was in an unacceptable condition upon arrival, with visible dirt and an overall lack of cleanliness. 2. Dirty Towels and Bathroom: The towels provided were stained and unhygienic, and the bathroom was extremely dirty, which made it impossible to use comfortably. 3. Rude Staff Behavior: The staff exhibited unprofessional and rude behavior, which added to the negative experience. 4. Terrible Management: The overall management of the hotel was chaotic and inefficient, leaving guests to deal with unresolved problems. Such a level of service and cleanliness is unacceptable and does not align with the expectations I had when booking with your establishment. I request immediate action regarding this matter, including an apology and appropriate compensation for the inconvenience caused. I hope you take this complaint seriously to prevent other guests from facing similar issues. I look forward to your prompt response.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Murat

Liked: Staff & service
Disliked: Cleanliness, amenities
Absteige
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Olga

Es war alles gut. Personal habe ich nicht gesehen.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nicos

Liked: Cleanliness, property conditions & facilities, room comfort
Το δωμάτιο χρειαζόταν αισθητικά μια ανακαινισούλα αλλά ήταν άνετο και με ωραίο, πεντακάθαρο WC. Σχεδόν δίπλα στον σιδηροδρομικό σταθμό και στις στάσεις του τραμ άρα βολικό όσο αφορά τις μεταφορές αν δεν οδηγείς. Βραστήρας με φακελάκια τσαγιού και καφέ, κι αυτό μου άρεσε. Θα το επέλεγα κι άλλη φορά.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Kozo

Liked: Cleanliness, amenities, property conditions & facilities
やや騒音がうるさかったです。
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Kim Dahl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det virkede beskidt. Meget lille og gammeldags hotel. Ikke vildsom god velkomst.
Stayed 1 night in Sep 2025
Verified

8/10 Good

kerckhoff

Liked: Cleanliness, staff & service, property conditions & facilities
Es gab keine Weinberge, aber Einkaufsmöglichkeiten waren super. REWE lange geöffnet
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooievruime kamer
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Mariam

Disliked: Staff & service, amenities
Dame am Empfang hat uns ewig warten lassen und dann war sie ständig in private Gespräche verwickelt. Keine Freundlichkeit. Das Zimmer war extrem überhitzt, weil den ganzen Tag die Sonne reinschien. Man hätte die Fenster wenigstens vorher mal kippen können
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Marie Channel

Disliked: Property conditions & facilities
Es muss dringend Personal eingestellt werden, die mindestens Deutsch auf B2 Niveau sprechen.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Saskia

Prima om een nachtje te verblijven
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Süleyman

Liked: Cleanliness
War sehr zufrieden
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich hoffe, wieder zurückzukommen. Vielen Dank für alles
Stayed 1 night in May 2025
Verified

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut, super Preis Leistung
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Burkhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super. Da unser Zimmer direkt an der Kreuzung lag war es etwas lauter. Da wir aber sehr kaputt von unserem Event (Final-Four Handballpokalfinale) waren. sind wir sehr schnell eingeschlafen. Erst der Wecker holte uns aus unseren Träumen.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Nico

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel in Ordnung, Mitarbeiter freundlich, nur mit meinem Zimmer und den ''Umwelteinflüssen'' hatte ich Pech: Nicht alle Jalousien haben funktioniert, weswegen es tagsüber im Zimmer sehr heiß wurde. Durch geöffnete Fenster drang bis sehr spät Nachts Straßen- und Baulärm und Musik (gut, es ist eben ein Hotel am Bahnhof) und Dönergestank ins Zimmer. Ich würde wieder dort buchen, allerdings auf ein anderes Zimmer bestehen
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Andra

Disliked: Amenities
Zimmer waren nicht fertig, wurden mehrfach vertröstet. Duschvorhang konnte nicht zugezogen werden Steckdosen lose Veraltete Einrichtung Seife etc leer
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Pascal

Disliked: Amenities, property conditions & facilities
So etwas habe ich in meinem Leben noch nie erlebt!! Als ich aufs Zimmer kam, war bereits jemand anderes auf dem Zimmer, der die gleichen Zigangsdaten wie ich bekommen hat, der jedoch erst am nächsten Morgen einchecken sollte. Da fühlt man sich ja richtig sicher. Daraufhin wurde er rausgeschmissen und ich solle das benutzte Zimmer nehmen. Ich habe gesagt, dass ich aus hygienischen Gründen das Zimmer nicht mehr betreten werde. Daraufhin wurde mir gesagt, dass kein weiteres Zimmer mehr frei ist. Dann bin ich ein wenig ausgerastet und habe doch ein anderes Zimmer bekommen. Die Bettdecken haben nach Kotze gestunken und es waren Lippenstift-Spuren drauf. Für sowas darf man kein Geld verlangen. Und ich brauche auch keinen Luxus. Aber für ein 3 Sterne Hotel kann man deutlich mehr verlangen.
Stayed 1 night in Mar 2025