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Hotel Palacio Canton

3.0 star property

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Photo gallery for Hotel Palacio Canton

Reception
Front of property
Premium bedding, iron/ironing board, free WiFi, bed sheets
Courtyard view
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Room service

Explore the area

View in a map
Calle 40 entre 35 y 37, Valladolid, YUC, 97780
  • Place, Mercado Municipal
    ‪2 min walk‬
  • Place, Cathedral of San Gervasio
    ‪5 min walk‬
  • Place, Cenote Zaci
    ‪6 min walk‬

Room options

View all photos for Honeymoon Studio Suite, 1 Bedroom, Pool Access, Garden View

Premium bedding, iron/ironing board, free WiFi, bed sheets

Honeymoon Studio Suite, 1 Bedroom, Pool Access, Garden View

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Non Smoking, Garden View

Family Room, 2 Double Beds, Non Smoking, Garden View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Double Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking, Garden View

Standard Room, Non Smoking, Garden View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, Non Smoking, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Studio Suite, 1 Queen Bed, Non Smoking

Premium bedding, iron/ironing board, free WiFi, bed sheets

Executive Studio Suite, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Room, Non Smoking

Economy Room, Non Smoking | Premium bedding, iron/ironing board, free WiFi, bed sheets

Economy Room, Non Smoking

  • Garden view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Palacio Canton

This smoke-free hotel features an outdoor pool, self parking and a fridge in a common area. WiFi in public areas is free. Additionally, concierge services, a library and express check-out are on-site. Housekeeping is available on request.
Hotel Palacio Canton offers 14 air-conditioned accommodations with coffee/tea makers and a ceiling fan. This accommodation offers separate dining areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Palacio Canton, you're just a quick walk from Mercado Municipal. Enjoy features like free WiFi in public areas, plus an outdoor pool and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes scooters/mopeds to rent
  • Steps from Mercado Municipal and Chocolate Museum - Story Valladolid
  • Airport shuttle service available for a fee
As a guest of Hotel Palacio Canton, you'll find an outdoor pool, a library, and a terrace. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel Palacio Canton also features tour/ticket assistance, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Valladolid hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MXN 90 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (MXN 100 per night; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 150 for adults and MXN 80 for children

Things to do

  • Bicycle storage
  • Bicycle tours
  • Library
  • Outdoor pool
  • Scooter/moped rentals
  • Shopping

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
The front desk is open daily from 3:00 PM - 8:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 80 for children
  • Airport shuttle fee: MXN 2600 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: MXN 100 per night (in/out privileges)
  • Nearby parking fee: MXN 90 per night (33 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay, Amazon Pay and PayPal
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit and window guards
Hotel Palacio Canton offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 3:00 PM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Canton Hotel
Hotel Palacio Canton Valladolid
Hotel Palacio Canton Hotel Valladolid

Hotel Palacio Canton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 96 reviews
Rating 8 - Good. 37 out of 96 reviews
Rating 6 - Okay. 16 out of 96 reviews
Rating 4 - Poor. 4 out of 96 reviews
Rating 2 - Terrible. 5 out of 96 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erika Sonora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great value for money. The location is excellent and you can walk to everywhere in town. The room was spacious, air con worked well, staff were friendly and the pool was great. Highly recommend.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

The staff was very helpful. The room was quiet with great a/c. I would recommend better hand soap and dispenser, rather than the awkward jar at the sink.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

David L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top value in Valladolid

The staff was wonderful and the hotel was lovely with fascinating decorations and Old World style. The free breakfast was fine with fresh fruit, pastries, and coffee. Our room was large and quiet, and the beds were very comfortable. The pool wasn’t large, but the water was warm. Two blocks from the center of town in a safe area. Definitely recommend unless you only want new facility.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good value for money

This hotel was ideally located. Its decent value for money and quite beautiful when you admire the ornaments. The staff was very informative and had great tips for sightseeing. My only concern is that the wifi does not reach the rooms, we were not even that far from Reception and alas no wifi. That needs fixing in this day and age.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. One thing that could be improved is the bathrooms. The water pressure is not very strong and there was not always hot water. More storage would also be helpful. Other than that this is a very good value hotel with a great location. We would recommend it to other travellers.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Mabel

Liked: Cleanliness, amenities, property conditions & facilities
Little hotel little room no windows but it is comfortable.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
This is an old building with a lot of character. It was the quietest of the four nights we've spent in Mexico. The room was very small and crowded and the double bed was quite tight for my husband and I. It is a great location to walk to the plaza and restaurants. We were able to park in their lot across the street. In spite of the tight space, we would have stayed another night but it was booked. The only problem was our toilet clogged the morning we left and we were unable to flush it even manually.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is really pretty. So that was really good. The negative was the extra 22% tax the receptionist demanded over what the site quoted to us. Not much you can do then. Apary from that the location and facilities are really worth it.
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After reserving through Expedia, the manager requested payment in cash and did not accept credit cards. The building is old and decrepit, the staff was terrible, like they did not want us there. Would not come back ever. The parking lot is a dump, actually left over from an old construction with piles of trash.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Rohn

Liked: Staff & service
Disliked: Property conditions & facilities

Front Desk Rip-off

I was given a price of about 2500 Mexican Pesos for my three night stay, all taxes included, when I made my reservations with Hotels.com. When I arrived, I was asked not to use my credit card to pay, but to rather to pay in cash, and the bill came to 3100 Pesos. In the past, I've had good luck reserving with Hotels.com, and I feel the dishonesty was on the part of Hotel Palacio Canton. I should have walked out, but was tired from traveling, so stayed there against my better judgment. The royal and palatial atmosphere that was advertised wound up being more like a mausoleum. Don't stay here. Stay at any of the economical hotels nearby: Hotel Peregrino or Casa Daniels.
Stayed 3 nights in Nov 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from this place!!!!!!!!!!

This place was disgusting! Where do I start, oh yea, the room was very small, there was no toilet seat on the toilet, the shower was all rusted out and leaked all over when you opened the faucet, the coffee pot was extremally dirty and when I asked them to clean it or replace it the girl said it was not her responsibility but did bring me a different one only to have it malfunction and burn my hand early in the morning. The morning person who put out some fruit and sweet bread was very rude and even told me that I could not have any because it was only for a few individuals that worked for a company and were staying there. The air conditioner did work but took a very long time to cool the room, did I mention it was a very small room1? Over all this was the worst place I have ever stayed in all my travels and will never stay there again nor will I recommend anyone to stay there. I shoud have taken pictures !!!!!!!
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Romina

Liked: Staff & service, property conditions & facilities
Superó mis expectativas
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ESQUINA Y MEDIA DEL PARQUE PRINCIPAL Y A DOS DEL CENOTE ZACI, MUY BONITA DECORACION Y PERSONAL MUY AMABLE EN TODO MOMENTO
Stayed 1 night in Jun 2024
Verified

8/10 Good

Juan Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy céntrico y el personal muy atento y amables, lo único que no hay mucha presión de agua en la regadera
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Andr?s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo y céntrico hotel; el único pero fue el Fantasma que golpeaba la ventana durante la madrugada, nada que temer solo que fue sorpresivo.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Marcela

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
La propiedad no esta mal ubicada, hay ascensor, pero hay mucho taxi que estorba en el parking y adicional habia mucha cucaracha pequeña en el baño
Stayed 2 nights in May 2024
Verified

8/10 Good

carlos

Liked: Cleanliness, staff & service

Estancia

Estancia buena, las instalaciones con falta de mantenimiento, alberca poco sucia
Stayed 1 night in May 2024
Verified

8/10 Good

MICKAEL

Liked: Staff & service, amenities
Chambre calme, climatisée et correctement équipée, il manque un petit frigo. Le côté negatif est le manque de pression d'eau dans la douche et le lavabo, pareil pour les toilettes, vous ne pouvez tirer la chasse qu'une seule fois, il ne faut vraiment pas être pressé.
Stayed 1 night in May 2024
Verified

6/10 Okay

Jesús

Liked: Cleanliness, staff & service
El problema es que había problema de promeria, al utilizar la regadera (No se iba el agua por la coladera y se encharcaba...
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Juana Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Buena opción y excelente ubicación
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Sabrina

Liked: Staff & service

God valuta for pengene

Det var god valuta for pengene. Virkelig gammelt og nedslidt, men lå perfekt i byen tæt på alt. Virkelig god pris. Og alle på hotellet prøvede virkelig at hjælpe så godt de kunne.
Sengen
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

elsa isabel

Liked: Staff & service, amenities
lo unico q no me gusto fue el baño que el espacio del bacin muy reducido la entrada privipal muy reducida igual con escalones no hay acceso para personas con una discapacidad
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura con ottimo rapporto qualità prezzo
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Fernanda

Liked: Cleanliness, amenities
Nos gustó mucho la localización del hotel con parking. Muy cómodo para ir caminando hacia la plaza y tiendas/restaurantes.