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Best Western York House Hotel

3.0 star property

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Photo gallery for Best Western York House Hotel

On the beach
Superior Apartment, 2 Double Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds) | Living area | LED TV
Indoor pool
Comfort Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets, alarm clocks
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

View in a map
14-22 Royal Parade, Eastbourne, England, BN22 7AP
  • Place, Eastbourne Beach
    ‪1 min walk‬
  • Place, Redoubt Fortress and Military Museum
    ‪4 min walk‬
  • Place, Eastbourne Pier
    ‪6 min walk‬

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets, alarm clocks

Comfort Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | Desk, free WiFi, bed sheets, alarm clocks

Comfort Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | Desk, free WiFi, bed sheets, alarm clocks

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, free WiFi, bed sheets, alarm clocks

Family Room, Multiple Beds, Non Smoking

  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Sea View

Executive Room, 1 King Bed, Non Smoking, Sea View | Desk, free WiFi, bed sheets, alarm clocks

Executive Room, 1 King Bed, Non Smoking, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking, Sea View

Executive Room, Multiple Beds, Non Smoking, Sea View | Desk, free WiFi, bed sheets, alarm clocks

Executive Room, Multiple Beds, Non Smoking, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Kitchenette

Executive Room, 1 King Bed, Non Smoking, Kitchenette | Desk, free WiFi, bed sheets, alarm clocks

Executive Room, 1 King Bed, Non Smoking, Kitchenette

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen | Desk, free WiFi, bed sheets, alarm clocks

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 2 Double Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

Desk, free WiFi, bed sheets, alarm clocks

Superior Apartment, 2 Double Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View | Desk, free WiFi, bed sheets, alarm clocks

Standard Room, 1 Double Bed, Non Smoking, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Desk, free WiFi, bed sheets, alarm clocks

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.6 out of 10
Excellent
(21 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western York House Hotel

Beachside hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and laundry facilities.
Best Western York House Hotel offers 76 accommodations with coffee/tea makers and a hairdryer. LED televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western York House Hotel. During your stay, you're just a quick walk from Eastbourne Beach. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Verandah Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include tour or ticket assistance, a porter and luggage storage
  • Just a 4-minute walk from Eastbourne Beach and 5 minutes on foot from Redoubt Fortress and Military Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. An indoor pool, a library, and a terrace are also featured at Best Western York House Hotel.

This 3-star Eastbourne hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Verandah Restaurant – This restaurant specialises in British cuisine and serves breakfast and dinner.
Verandah Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Verandah Bar
  • Verandah Restaurant

Things to do

  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • Lift

More

  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western York House Hotel Eastbourne
Best Western York House Hotel
Best Western York House Eastbourne
Best Western York House
Best Western York Hotel
Eastbourne Best Western
Best Western Eastbourne
York House Hotel Eastbourne
Best Western York House Hotel Hotel
Best Western York House Hotel Eastbourne
Best Western York House Hotel Hotel Eastbourne

Reviews

Best Western York House Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 318 out of 851 reviews
Rating 8 - Good. 330 out of 851 reviews
Rating 6 - Okay. 140 out of 851 reviews
Rating 4 - Poor. 42 out of 851 reviews
Rating 2 - Terrible. 21 out of 851 reviews

Reviews

2/10 Terrible

James

Business traveller
Disliked: Property conditions & facilities, room comfort

Meh

The worst bed I have ever slept in. The tv was about as big as a postage stamp. Breakfast was ok I paid £10 for an upgrade and the room was still tiny, so I reckon their "small" rooms (which I was initially booked into) must be like a coffin. Ample parking on the street. Went out for a walk about 9pm, that part of town is well shifty.
Stayed 1 night in Aug 2025

8/10 Good

Ricki

Stayed 1 night in Aug 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, room was sufficient and clean but warm however, a fan was supplied.
Stayed 1 night in Aug 2025

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness
Very spacious rooms and beautiful but a tad dated. Nice views.
Stayed 3 nights in Aug 2025

6/10 Okay

Alan

Liked: Staff & service
Disliked: Room comfort
Our room was very small bed very small for 2 no air con food was very good breakfast good
Stayed 2 nights in Aug 2025

6/10 Okay

Alkesh R

Travelled with partner
Quite a mediocre hotel - dated - though swimming pool was a redeeming feature
Stayed 1 night in May 2025

6/10 Okay

Adam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Helen

A good hotel but the bedroom and bathroom was in need of refurbishment
Stayed 1 night in Jul 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, room comfort

A great getaway spot

We had a lovely short break away and cannot fault our time. Friendly service, efficient staff, good facilities and a great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Lovely terrace looking out to sea. Friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Susanne

Liked: Cleanliness, staff & service
The food was very good.The staff were very helpful. Carpeting could do to be replaced in dining room and lift.
Stayed 4 nights in Jul 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Amenities
Great waterfront location. Front desk were professional, kind and very accommodating, ensuring I did not have to move rooms when I extended my stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Alan

Stayed 2 nights in Jul 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a pleasant stay in York House hotel they have a nice Veranda. We can sit in the Sun or the shade and have a pleasant drink looking at the beach. parking is reasonable as they have permits and there is also free on street parking just around the corner.
Stayed 3 nights in Jul 2025

6/10 Okay

Christopher

Liked: Staff & service

Best Western Eastbourne

We stayed 2 nights. Good Location, we had a sea view which was nice, however, the net curtain was ripped. The room was clean and we had a kitchen, which is fully equipped. It is a 3 star, it's average, but if you don't want all the frills it's fine. Breakfast choice is minimal, fruit is just apples only. Coffee served, but i wanted a latte, was told Coffee machine is broken. This hotel needs updating. On a plus side, the bed was comfortable.
Stayed 2 nights in Jul 2025

6/10 Okay

Ruthless

Travelled with partner
Disliked: Cleanliness
Helpful, friendly staff. Very small, run down rooms that haven’t been thoroughly cleaned in years. Beds are old and too soft. There was no ventilation in the bathroom, probably because the vent was filled with dirt and dust. Normally, I do pushups and stretches on the floor every morning but I would not do that here. On the plus side, it is literally across the street from the beach so the location is great. But I would not stay again because of the lack of cleanliness.
Stayed 2 nights in Jul 2025

2/10 Terrible

darren

Stayed 1 night in Apr 2025

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here around 8 times now and each time the staff have been excellent. They are friendly, kind and attentive, which is why I return to this particular hotel.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Friendly, helpful staff

Great location right on the seafront with the pier in easy reach, a handy bus stop and roadside parking outside. It's an easy level walk to the town centre. The best thing about this hotel was the staff, everyone I came across was friendly, welcoming and helpful, one lady even spoke in Spanish to some guests. Certain things weren't provided automatically, like water in the room, but all I had to do was ask and a big jug of iced water was quickly fetched with a smile. I slept really well which I don't always in hotels - my room faced away from the seafront road which meant it was quiet. The bed was comfortable, the curtains had blackout linings, the window opened easily and there was an effective electric fan. Breakfast was buffet style, not the widest choice but tasty and cooked well and again, when I asked for a fruit salad, a good one arrived quickly. The service at breakfast always came with a smile. The hotel looks a little tired in places such as some carpets, on the stairs, corridors and in the lift. My room wasn't pristinely clean on arrival, I did have to ask for a dusty corner to be cleaned. All in all a pleasant stay due to the staff's friendliness and the good night's sleep.
Stayed 4 nights in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were great. Property and surrounding area is run down.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. I can’t wait to go back. K
Stayed 7 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Nice clean room with polite staff. Would definitely come again.
Stayed 2 nights in Jun 2025