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GrandStay Residential Suites - Eau Claire

2.5 star property

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Photo gallery for GrandStay Residential Suites - Eau Claire

Exterior
Fridge, microwave, stovetop, dishwasher
Lobby
Room amenity
Executive Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Laundry
  • Parking included

Explore the area

View in a map
5310 Prill Rd, Eau Claire, WI, 54701
  • Oakwood Mall
    ‪6 min walk‬
  • Chaos Waterpark
    ‪4 min drive‬
  • University of Wisconsin-Eau Claire
    ‪5 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(25 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Studio Suite, 2 Queen Beds, Non Smoking

Executive Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Executive Studio Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(102 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Non Smoking

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Room amenity

Studio, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

GrandStay Residential Suites - Eau Claire

Hotel with free breakfast, a quick walk to Oakwood Mall
Along with an indoor pool, this smoke-free hotel has a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
GrandStay Residential Suites - Eau Claire offers 53 air-conditioned accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around GrandStay Residential Suites - Eau Claire. During your stay, you're just a quick walk from Oakwood Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a gym and basketball
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Oakwood Mall and a 4-minute drive from University of Wisconsin-Eau Claire
GrandStay Residential Suites - Eau Claire offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. Barbecue grills, a vending machine, and a fireplace in the lobby are also featured at the business-friendly GrandStay Residential Suites - Eau Claire. Self parking is free.

This Eau Claire hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

GrandStay Eau Claire
GrandStay Residential Suites Eau Claire
GrandStay Residential Suites Hotel Eau Claire
Grandstay Residential Hotel Eau Claire
GrandStay Residential Suites Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Eau Claire
GrandStay Residential Suites - Eau Claire Hotel Eau Claire

GrandStay Residential Suites - Eau Claire Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1009 reviews
Rating 8 - Good. 263 out of 1009 reviews
Rating 6 - Okay. 105 out of 1009 reviews
Rating 4 - Poor. 40 out of 1009 reviews
Rating 2 - Terrible. 37 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Brendan

Disliked: Amenities, property conditions & facilities
Went to go into my room and there was already someone in there.
Stayed 1 night in May 2025

10/10 Excellent

Jason Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel room, decent kitchen and nice and close to the business center of town
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kitchens are the main reason we stay here, so nice for a family gathering
Stayed 2 nights in May 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues. Easy and convenient booking, check-in, and check-out. Nice, comfortable, and spacious rooms. Convenient location near shopping and restaurants yet quiet.
Stayed 1 night in May 2025

8/10 Good

Diocelina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gary

Stayed 1 night in May 2025

10/10 Excellent

Allen

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

tanner

Stayed 1 night in May 2025

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
We never heard of this hotel, but were happy when staying there. We were on our way back home from MN and just needed somewhere to sleep. Our room had a living room & kitchen, which we didn’t need. In the a.m., the breakfast goes until 10am, and they didn't let anything diminish, and kept it looking nice until 10am. The staff Desha, kept the food area very nice and Ravi was going to let us check-out a bit later, but we ended-up not needing the extra time. Check-in / out was easy.
Stayed 1 night in May 2025

2/10 Terrible

Kathryn, Sheboygan Fls

Travelled with family
Having 2 bedrooms was great. Being lied to, was not. Accidentally left batting gloves after check out. The first person I spoke to described them to a “T”. When we went back to pick them up, they thought we said stamps or a ball was left. What?!?! Staff said nothing was left behind. We know that is also untrue because we intentionally left a portable fan that wasn’t needed any more. Won’t stay where people can’t be trusted.
Stayed 3 nights in May 2025

6/10 Okay

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Stayed 2 nights in May 2025

10/10 Excellent

Michael, Ladson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Yvonne

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
…
Stayed 1 night in May 2025

8/10 Good

Kelley

Stayed 2 nights in May 2025

10/10 Excellent

Aly

Stayed 1 night in May 2025

8/10 Good

Adekunle

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
We chose this hotel because of the separate bedroom & a sofa bed for our adult children to share the room with us. Never again. This hotel needs a serious upgrade. Worn fixtures, ancient stove in the kitchenette, a TV that only got 1 channel in the living room, maybe an inch & a half mattress on the sofa bed & the mattress in the bedroom wasn’t anymore comfortable. Parking is also a joke - there is no parking in the back of the hotel so if the lot is full you have to park at neighboring businesses. Don’t get me wrong, the place is clean & at a great location in Eau Claire but when you’re staying at a hotel after a busy day in town, you’d like to enjoy your time at a hotel to unwind & relax, but when you can’t get comfortable & wake up sore, it’s obvious there is a problem that needs to be addressed.
What’s with the TV being so low?
Stayed 2 nights in May 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Thought I had a king bed reserved, but desk clerk said NO!~! Was disappointed as the queen bed seemed small. But liked the apartment feel, convenience, cleanliness. Breakfast hot foods weren't really hot and waffle iron needs something as waffles were very hard to get out. Hard to understand desk clerk, but he was helpful when we needed something. Nice place.
Stayed 4 nights in May 2025

10/10 Excellent

James

Travelled with family
Liked: Amenities, property conditions & facilities
Parking lot needs resurfacing.
Stayed 1 night in May 2025

8/10 Good

Dona R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025

8/10 Good

Trenton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was breakfast wasnt that great
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Very nice, good breakfast.
Stayed 1 night in May 2025