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Metropolis Resort

3.5 star property

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Photo gallery for Metropolis Resort

Water park
Deluxe Suite, Multiple Beds | Living room | 50-inch TV with cable channels, Netflix, Hulu
Point of interest
BBQ/picnic Area
Hypo-allergenic bedding, down duvets, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot tub
  • Breakfast available

Explore the area

Map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Chaos Waterpark
    ‪3 min walk‬
  • Action City
    ‪5 min walk‬
  • Oakwood Mall
    ‪3 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪13 min drive‬

Room options

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe

Deluxe Suite, Multiple Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe

Family Room, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

View all photos for Premier Suite, Multiple Beds

Premier Suite, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe

Premier Suite, Multiple Beds

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down duvets, in-room safe

King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Hypo-allergenic bedding, down duvets, in-room safe

Premier Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe

Superior Room, Multiple Beds

  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

Similar properties

Exterior

Holiday Inn Eau Claire South I-94 by IHG

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (750)
The price is CHF 251
for 1 room
includes taxes & fees
19 Jul - 20 Jul
Holiday Inn Eau Claire South I-94 by IHG

About this property

Metropolis Resort

Family-friendly hotel with water park and lazy river
A water park (surcharge), an indoor pool and a restaurant are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available once per stay.
Metropolis Resort offers 107 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets. Guests can make use of the in-room fridges and microwaves.

Televisions come with cable channels and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Metropolis Resort. During your stay, you're just a quick walk from Chaos Waterpark. An indoor pool, a restaurant and a poolside bar are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Enjoy a bite to eat at City Eats, a family restaurant that serves American cuisine
  • Full breakfast served weekends for a fee
  • Splash around at the water park with a lazy river or swim in the indoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes mini golf, zip-lining and archery
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Chaos Waterpark and 5 minutes on foot from Action City
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Metropolis Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a 24-hour business centre on site. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Metropolis Resort.

This Art Deco Eau Claire hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
City Eats – This family restaurant specialises in American cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
Monkey in the Middle – On-site restaurant. Open selected days.
Dairy Queen – On-site theme restaurant. Open selected days.

Languages

English

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • City Eats
  • Dairy Queen
  • Monkey in the Middle

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 September to 12 September:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.99 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Self-parking
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Metropolis Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Hanna

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds were horrible. The floor felt better. The arcade games are so expensive. The pizza was okay.
Stayed 1 night in Apr 2025

8/10 Good

Kristian

Stayed 1 night in Apr 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good bday trip

Birthday trip for my daughter. Staff were awesome and decorated the door during the night. Made her day! Rooms are very clean. Staff are friendly. The place is definitely geared more to younger kiddos.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the hotel, wish there was more “adult” things to do. Overall perfect little place for my birthday!
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family getaway

Room was nice. Waterpark was very nice the water was the warmest we have experienced at any water park. We will definitely be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Krista

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Morgan

Travelled with family
Liked: Amenities, property conditions & facilities
Loved every minute we were there, things to do for everyone
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Meh but I’d go back

Water park was ok. Lots of people but well managed with life guards but lots of people. Structures are a bit worn, service is impeccably great. Had a problem checking in as credit card units were not working but staff communicated multiple times, apologized multiple times, gave out 2 for 1 freebies to the restaurant and tried to make amends. We stayed in 320 - room would not cool down. Went to bed with temp at 72 and woke up with it at 79 despite setting thermostat to 67. Staff were going to try and fix it. All in all a bit expensive for what one gets but hey, I’d still go back.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a fun couple days
Stayed 2 nights in Mar 2025

8/10 Good

Carime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Property and rooms were clean. The staff did a nice job of trying to keep everything clean after the messy guests (lots of people left messes behind in the arcade, trampoline areas, pool, and food areas). But nothing that was too disgusting. The beds were surprisingly comfortable! Everyone had a great time; there is so much to do. The unlimited day passes with the hotel stay was the way to go! My boys are 13, 10, and 7 and had a blast!
Stayed 2 nights in Mar 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lenora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had so much fun!! We WILL be going back yearly now!
Stayed 1 night in Mar 2025

2/10 Terrible

Sangeeta

Stayed 2 nights in Mar 2025

10/10 Excellent

Dalila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot to do all in one spot!
Stayed 1 night in Mar 2025

4/10 Poor

Sean

Travelled with family and small children
Disliked: Staff & service
Overall, after paying $350 to stay here per night, I wouldn’t do it again. We got zero hot water in our shower, the food we ordered took well over an hour to get. The waterpark is OK and the game room is far overpriced.
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsy

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was at the resort. The staff around the whole resort were wonderful and accommodating! Maybe extend the hours to all day for Wednesdays, but other than that all in all was a great stay for our family of 5!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025

10/10 Excellent

Haley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park was very toddler friendly, it was nice to have food close with deals in your room given by the hotel, my only complaint was no workout area. I walked up and down the whole building just to get my steps in.
Stayed 1 night in Feb 2025