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Metropolis Resort

3.5 star property

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Photo gallery for Metropolis Resort

Water park
Point of interest
Breakfast and dinner served, American cuisine
BBQ/picnic Area
Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot tub
  • Breakfast available

Explore the area

View in a map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Place, Chaos Waterpark
    ‪3 min walk‬
  • Place, Action City
    ‪5 min walk‬
  • Place, Oakwood Mall
    ‪3 min drive‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe

Family Room, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe

Deluxe Suite, Multiple Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Suite, Multiple Beds

Premier Suite, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe

Premier Suite, Multiple Beds

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Hypo-allergenic bedding, down duvets, in-room safe

Premier Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe

Superior Room, Multiple Beds

  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

View all photos for King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down duvets, in-room safe

King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Queen Bunk Bed

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About this property

Metropolis Resort

Family-friendly hotel with water park and lazy river
A water park (surcharge), an indoor pool and a restaurant are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available once per stay.
Metropolis Resort offers 107 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets. Guests can make use of the in-room fridges and microwaves.

Televisions come with cable channels and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Metropolis Resort. During your stay, you're just a quick walk from Chaos Waterpark. An indoor pool, a restaurant and a poolside bar are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Enjoy a bite to eat at City Eats, a family restaurant that serves American cuisine
  • Full breakfast served weekends for a fee
  • Splash around at the water park with a lazy river or swim in the indoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes mini golf, a playground and zip-lining
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Chaos Waterpark and 5 minutes on foot from Action City
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Metropolis Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a 24-hour business centre on site. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Metropolis Resort.

This Art Deco Eau Claire hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
City Eats – This family restaurant specialises in American cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
Monkey in the Middle – On-site restaurant. Open selected days.
Dairy Queen – On-site theme restaurant. Open selected days.

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • City Eats
  • Dairy Queen
  • Monkey in the Middle

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 September to 12 September:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23.20 per accommodation, per night
The resort fee includes:
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Hot tub access
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Metropolis Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 539 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and spacious. Bathroom was nice and the extra sink in the room was nice when we were getting ready. The waterpark was fun for my 8 year old.
Stayed 1 night in Jul 2025

4/10 Poor

Heather

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We were there for 7 days. Room was humid. Waterpark had strange hours/days that were closed/inconsistent hours. Kind of disappointed that they didn't have a pool or hot tub open generally, as there were many times my husband and I wanted to soak in the hot tub at the end of the day but couldn't because it was closed. Seems like a general amenity for a hotel stay. For how expensive this place was, no breakfast included (I realized that was the case after we booked so my fault). Just surprising in this day and age that a $60/night hotel still has breakfast included. Assume they want to push you to pay extra and fine at their diner. After a few days without our "don't disturb" hanger on and no housekeeping services completed, we had to ask the front desk everytime we wanted housekeeping. The first time they only made our beds and we had to specify moving forward to take the garbage out and give us new towels. That should be basic housekeeping: make the bed, take out the trash and give new towels??? For the cost, we won't be back. For a cheaper rate we could have free breakfast every morning, competent housekeeping and a hot tub/pool every day/night. Will be actively discouraging people from staying here as well; not worth your money.
Stayed 8 nights in Jun 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jul 2025

2/10 Terrible

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was clean. Summer hours was not posted anywhere.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!! Clean, convenient and reasonably priced! All the staff were very nice!!
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterpark is open all day and included in hotel price. My niece had a blast! Property was easy to access from the highway. We will definitely go back next time we are passing through Eau Claire
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot to do here and not overcrowded. We wished we had more time to spend at the hotel. We will likely be back
Stayed 2 nights in Jun 2025

6/10 Okay

Melanie

Travelled with family
Liked: Amenities
This place is average. One elevator is not enough especially at checkout time. The beds are a cheap memory foam. We travelled with our 2 teenage daughters and none of the four of us slept well on the beds. The rooms could use some updating. We needed an extra blanket and it took two hours and 3 phone calls before they brought us one. The water park is nice. The water was warm but our eyes all burned after and hour of being in there. So just average. If you are looking for something nice, this isn’t it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and positive experience

The room was clean with all expected amenities. A first floor room made it easy to get everywhere quickly. Very convenient. Loud kids running the halls, as expected. The Chaos Water park was a good size for my 5 yr old who doesn't want anything too exciting. Not too crowded. Lots of lifeguards and the water was all shallow so it felt very safe. It wasn't like the bigger parks where you get whistled at for every little thing, and the hot tub was hot and for anyone over 5.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed is right on site. The waterpark is nice, the all day jump and play is great, food and drink is good. We love it!
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really liked this place! The water park is included with your stay. They have a good amount of other activities, but they cost extra. Knickel and dime you a bit. Also no breakfast included
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great service provided by all staff!
Stayed 1 night in Jun 2025

4/10 Poor

Holly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room next to us was so loud actually shaking the bunk beds in our room from hitting wall called front desk at 10:30 pm they said talk to them this went on till midnight. It was my daughters birthday party and i had cranky kids in morning. Drove 3 hours for that! At front desk i was given 3 coupons for next stay which there won't be one. The city eats restaurant we ate breakfast at wasnt much better the table that came after us ordered after is was served before us. Very unhappy. We came here couple months before and ended up leaving day early said i would get refund i never did but now with this stay too i wouldnt suggest it. Kids bunk beds the blankets were dirty too.
Stayed 1 night in Jun 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff and the whole resort atmosphere!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

katie

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Overpriced! The rooms are small and very dark. There's no continental breakfast or coffee maker in the rooms. There was a fridge but no freezer. Our pillows were very hard. We just happened to find a decomposing muffin under the A/C unit. However, the staff are pretty good. We won't stay here again, that's for certain.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Colette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was fine. WiFi was spotty.
Stayed 3 nights in May 2025

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service
Metropolis has so many things to keep a family busy. Our young kids enjoyed the waterpark, arcade, and indoor playground.
Stayed 3 nights in May 2025

4/10 Poor

Michael

A bit disappointing - when booking it looked like the action center was included in the reservation, but apparently not. Not worth the cost I paid without that.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in May 2025

10/10 Excellent

adelbert

Travelled with family and small children
Liked: Amenities
Great
Stayed 1 night in Apr 2025