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Otter Creek Eau Claire Altoona

4.0 star property

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Courtyard
Romantic Studio Suite, 1 King Bed, Jetted Tub, Ground Floor | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View in a map
2536 Hansen Ln, Altoona, WI, 54720
  • Place, Oakwood Mall
    ‪1 min drive‬
  • Place, University of Wisconsin-Eau Claire
    ‪3 min drive‬
  • Place, Putnam Park
    ‪3 min drive‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪9 min drive‬

Room options

View all photos for Comfort Studio Suite, 1 King Bed, Jetted Tub, Corner

Comfort Studio Suite, 1 King Bed, Jetted Tub, Corner | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Comfort Studio Suite, 1 King Bed, Jetted Tub, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Fireplace, Courtyard View

Honeymoon Suite, 1 King Bed, Fireplace, Courtyard View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Honeymoon Suite, 1 King Bed, Fireplace, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Jetted Tub, Ground Floor

Grand Suite, 1 King Bed, Jetted Tub, Ground Floor | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Grand Suite, 1 King Bed, Jetted Tub, Ground Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 King Bed, Jetted Tub, Ground Floor

Design Studio Suite, 1 King Bed, Jetted Tub, Ground Floor | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Design Studio Suite, 1 King Bed, Jetted Tub, Ground Floor

10.0 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Studio Suite, 1 King Bed, Jetted Tub, Ground Floor

Romantic Studio Suite, 1 King Bed, Jetted Tub, Ground Floor | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Romantic Studio Suite, 1 King Bed, Jetted Tub, Ground Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Economy Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Staybridge Suites Eau Claire - Altoona by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 799 reviews
The price is CHF 95
includes taxes & fees
26 Nov - 27 Nov
Staybridge Suites Eau Claire - Altoona by IHG

About this property

Otter Creek Eau Claire Altoona

Riverside inn with free airport shuttle and bar/lounge
This smoke-free inn features a bar/lounge, concierge services and dry cleaning. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free manager's reception. Additionally, a computer station, express check-out and free newspapers are on-site.
Otter Creek Eau Claire Altoona offers 5 air-conditioned accommodations with fireplaces and iPod docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Otter Creek Eau Claire Altoona. During your stay, you'll be close to Oakwood Mall. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from University of Wisconsin-Eau Claire and a few minutes from Pablo Center at the Confluence
  • Free airport shuttle service
You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Otter Creek Eau Claire Altoona also features tour/ticket assistance, a garden, and concierge services. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star Altoona inn is smoke free.

The inn hosts a free manager's reception daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 8:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 12 per person
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Fishing

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • On a river

Accessibility

  • No lift

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with premium channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3 per cent cleaning fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 12.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Otter Creek Eau Claire Altoona offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Otter Creek Inn Fireplace Jacuzzi Suites Altoona
Otter Creek Inn Fireplace Jacuzzi Suites
Otter Creek Fireplace Jacuzzi Suites Altoona
Otter Creek Fireplace Jacuzzi Suites
Otter Creek Fireplace Jacuzzi
Otter Creek Inn
Otter Creek Eau Claire Altoona Inn
Otter Creek Eau Claire Altoona Altoona
Otter Creek Inn Fireplace Jacuzzi Suites
Otter Creek Eau Claire Altoona Inn Altoona

Otter Creek Eau Claire Altoona Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 383 out of 432 reviews
Rating 8 - Good. 38 out of 432 reviews
Rating 6 - Okay. 7 out of 432 reviews
Rating 4 - Poor. 4 out of 432 reviews
Rating 2 - Terrible. 0 out of 432 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. We had a wonderful experience and would love to come back again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property had an interesting history, which was nicely documented for the guest to read about. The bed was very comfortable & the shower pressure was pretty good, although it was very tiny. The room itself was spacious and very clean and had everything we needed. The room towels could use an upgrade and the great room decor would be more appealing without all the silk flowers. Wine, beer n sodas were a very nice touch - a non sweet wine would be a great addition. Overall happy with the stay and a good value.
Stayed 1 night in Aug 2025

8/10 Good

Linda R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not quite as enjoyable as before.

This is a beautiful building, unique rooms and nice location. Under the new ownership things have changed a bit and we were a little disappointed in that the back yard had been let go and not as beautiful. Rates have changed, Manner of breakfast has changed and the meal I ate was not great quality, but I ultimately like the idea of a restaurant like format. Not sure if we will go there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax
Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great bed. Quiet. Easy to find. Good parking. Good breakfast!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little spot to get away for a girls weekend. We would love to come back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous service
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is amazing!! We came for our anniversary weekend and had the best time, rooms are so clean and cozy. So calm and peaceful on the property. We will definitely be back soon!
Stayed 1 night in Jul 2025

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’m definitely going back again!

I really like the amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service too!
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
LOVED the home feeling and the beds was the best. Thanks for a lovely stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Group Getaway

Great place for a group of couples to spend a weekend getaway. I was surprised that there was a charge for breakfast, although I did not partake.
Stayed 2 nights in May 2025

8/10 Good

Alan

Travelled with partner
Liked: Amenities, property conditions & facilities
Fun and unique place to stay
Stayed 1 night in May 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a bit offbest

It's kind of an unusual place. Nice, but maybe a bit over-decorated, and with kind of an offbeat aesthetic. It was quiet and peaceful, and they give you a lot of free snacks and drinks, which is nice, but it's an unusual cross between the anonymity of a hotel and the closeness of a bed and breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Lorraine, Crosshill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quirky, beds and pillows so sod, staff are lovely and made us feel so welcome
Stayed 14 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable place. The breakfast is great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy “hallmark-like” accommodations

My husband and I fully enjoyed our stay. Our room was so relaxing and our breakfast in the morning was outstanding! Chef Lynn did a great job with my special request. Definitely will be staying again!
Stayed 1 night in Apr 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place to stay
Stayed 2 nights in Apr 2025