The Riccarton has good food but itâs not a great place to stay. The room was small and windows were right onto the outdoor seating & terrace. Since we were there on a Monday, there werenât many people, but even so it was distracting. When I complained about the room being cold I was told nothing could be done. Imagine my shock when I raised the shade completely in the morning and discovered both windows at the top were open - and could not be closed. Finally, I asked for a taxi to be called for 6:30am and apparently the woman never did that because it never arrived. We had a flight to make and ended up calling an Uber.
Friendly and kind staff. Convenient location in quiet area only 15 minutes drive to the airport. Good food right at the Inn as well, so made short stay easy and comfortable
The room was very small and it was a lot of noise because of traffic. The mattress should be replaced. But the staff was wonderful and the food was excellent!!
Check in was easy and staff friendly. The room was clean. Even though it was a busy night at the pub with the quiz night you couldnât hear it inside the room. One are for improvement is the check out method. The notice in the room says that if you plan to check out âvery earlyâ please let a member of staff know to be told the key box code. In our minds this would around 6 or 7am and so we didnât ask the staff. When we were ready to check out the next day at 9am there was no one there or anyone to contact and we therefore has to change our plans for the day to wait until after 10am when some staff arrived. Clearer communication on the check out method would have improved our stay.
When I went in Riccarton Inn, there was strong and disgusting smell of urine through my nose into my mind that I at once thought I have to leave there immediately, even though I sleep in car all night long and waste my rental money. I hope they would improve after reading my review. (No malice)