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Best Western Plus City Centre Inn

3.0 star property

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Photo gallery for Best Western Plus City Centre Inn

Lobby
Indoor pool
1 bedroom, premium bedding, desk, iron/ironing board
Waterslide
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

View in a map
11310 109 St Nw, Edmonton, AB, T5G2T7
  • Kingsway Mall
    ‪2 min walk‬
  • Rogers Place
    ‪3 min drive‬
  • Commonwealth Stadium
    ‪4 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Jetted Tub

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus City Centre Inn

Hotel with free parking, steps from Kingsway Mall
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Best Western Plus City Centre Inn offers 109 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus City Centre Inn. During your stay, you're just a quick walk from Kingsway Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a front desk safe, locker space and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Kingsway Mall and 15 minutes on foot from Royal Alexandra Hospital
Best Western Plus City Centre Inn offers its guests an indoor pool, a waterslide, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus City Centre Inn. Self parking is free.

Smoking is allowed in designated areas at this Edmonton hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 11 AM and at the weekend from 7 AM to noon.
Tim Hortons – On-site coffee shop.
Runway 29 Lounge – This lobby lounge specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 11 AM on weekdays and 7 AM to noon on weekends; CAD 9 for adults and CAD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Runway 29 Lounge
  • Tim Hortons

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - January 2015

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 9 for adults and from CAD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN City Centre
BEST WESTERN PLUS City
BEST WESTERN PLUS City Centre
BEST WESTERN PLUS City Centre Edmonton
BEST WESTERN PLUS City Centre Inn
BEST WESTERN PLUS City Centre Inn Edmonton
City Centre Inn
Edmonton Best Western
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
BEST WESTERN PLUS City Centre Inn Edmonton Alberta
Best Plus City Centre Edmonton
Best Western Plus City Centre Inn Hotel
Best Western Plus City Centre Inn Edmonton
Best Western Plus City Centre Inn Hotel Edmonton

Best Western Plus City Centre Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1007 reviews
Rating 8 - Good. 322 out of 1007 reviews
Rating 6 - Okay. 94 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 2 nights in May 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel, restaurant staff were exceptional.
Stayed 3 nights in May 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel. Clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Trent, Calgary

Comfortable beds basic room
Stayed 1 night in May 2025

10/10 Excellent

Shirley, Fort Nelson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would stay there again clean friendly close to mall
Stayed 2 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the check in was quick, the room was clean and quiet
Stayed 1 night in May 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall right across the street
Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, amenities
Was nice
Stayed 2 nights in May 2025

10/10 Excellent

Maged

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, quiet and clean hotel! Highly recommended.
Stayed 1 night in May 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay.

It was cozy and comfy. The pool and slide were nice.
Stayed 2 nights in May 2025

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel,little bit dated and heating is a bit slow but very quiet and clean.Stuff very helpful
Stayed 1 night in May 2025

8/10 Good

Arnold

Stayed 2 nights in May 2025

8/10 Good

Arnold

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to medical facilities and shopping
Stayed 1 night in May 2025

10/10 Excellent

Cathryn

Liked: Amenities, property conditions & facilities
Great clean hotel and loved the mall across the street.
Stayed 2 nights in May 2025

8/10 Good

Stacey

The walls are very thin. We were at the baseball teams, and you could hear everybody running down the interior hallways. Hearing every word they said. It’s right across from the mall. There’s good restaurants around you and access to a road is right there. The pool is pretty nice and we were able to use a conference room in the basement which seemed a bit Dungee, but it worked for the team for a great place to meet up.
Stayed 2 nights in May 2025

6/10 Okay

kimberlie

For an inner city hotel it’s OK. Conveniently located and nothing really terrible about it but it has seen better days. Currently in renovations.
Stayed 5 nights in May 2025

10/10 Excellent

Amanda

Stayed 1 night in Apr 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nicely updated and very comfortable. Unfortunately we were given a room next to the stairs, elevator and ice machine so was very noisy. I would stay here again if I could be given a room in a quieter location.
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 4 nights, my niece was at a dance competition. I love how easy and close it was to walk to Kingsway Garden mall across the street.
Stayed 4 nights in May 2025

8/10 Good

nathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
pool area and kids in the bar were good, not the best area and numerous street people lingering around
Stayed 1 night in May 2025

10/10 Excellent

Nimat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't spend a lot of time at the hotel, but when we did it was good. Quite. No street noise. The rooms were clean.
Stayed 2 nights in May 2025

4/10 Poor

Warner, Hanwell

Travelled with family
Over priced
Stayed 1 night in May 2025