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DoubleTree by Hilton Edmonton Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Edmonton Downtown

Lobby
Lobby
Lobby
Microwave, coffee/tea maker
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Housekeeping
  • Room service
  • Parking available

Explore the area

Map
9576 Jasper Avenue NW, Edmonton, AB, T5H4H7
  • Edmonton Convention Centre
    ‪6 min walk‬
  • Rogers Place
    ‪15 min walk‬
  • Commonwealth Stadium
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Microwave, coffee/tea maker

Suite, 1 Bedroom, Kitchenette

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Microwave, coffee/tea maker

Suite, 1 Bedroom, Kitchen

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

DoubleTree by Hilton Edmonton Downtown

Art Deco hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include Access to hot tub, a microwave in a common area and a business centre. Housekeeping is available on request.
DoubleTree by Hilton Edmonton Downtown offers 255 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Edmonton Downtown. During your stay, you're just a quick walk from Information Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 15-minute walk of Edmonton Convention Centre and Edmonton City Centre
DoubleTree by Hilton Edmonton Downtown offers its guests Access to hot tub and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Edmonton Downtown. Parking is available for a fee.

This Art Deco Edmonton hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
DoubleTree by Hilton Edmonton Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 22 for adults and CAD 10 to 20 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 15 to 22 for adults and CAD 10 to 20 for children
  • Covered self-parking fee: CAD 35.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Edmonton Downtown Hotel
Hyatt Place Edmonton Downtown
Doubletree By Hilton Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel
DoubleTree by Hilton Edmonton Downtown Edmonton
Quarter Note Hotel Hotel Edmonton
Quarter Note Hotel Hotel
Quarter Note Hotel Edmonton
Hyatt Place Edmonton / Downtown
Quarter Note Hotel Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel Edmonton

DoubleTree by Hilton Edmonton Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 488 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 141 out of 1005 reviews
Rating 4 - Poor. 67 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Great restaurant
Stayed 1 night in Feb 2025

10/10 Excellent

Melisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was for the most part clean gym and pool was looked after staff was good. View from room was great
Stayed 1 night in Jan 2025

10/10 Excellent

Boguslaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service at front desk 👏
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Stayed 1 night in Feb 2025

10/10 Excellent

Sona

Liked: Cleanliness
Excellent service
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Marilyn

Stayed 1 night in Nov 2024

10/10 Excellent

Prabhjot

Stayed 2 nights in Jan 2025

8/10 Good

Mary Lee

Stayed 1 night in Dec 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

VICK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Stayed 1 night in Jan 2025

10/10 Excellent

ally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
creepy guy followed us on the elevator and it was definitely a negative experience! but staff helped and escorted us to our room so that made it better.
Stayed 2 nights in Dec 2024

6/10 Okay

Erik

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

It was okay

The front desk clerk was friendly. The room was very clean. The hotel overall was okay but there’s no pool!!. Just an oversized hot tub which is not the same especially if you have children. I stayed on New Year’s Eve. Booked to have a nice dinner at the restaurant’s hotel. And the service was terrible! I waited 1 hour to be asked what I wanted to drink and then another hour for the food to arrive and the restaurant was empty!! I honestly was so disappointed…prices were average and the drinks were a bit high for such service…I won’t go back there.
Stayed 1 night in Dec 2024

4/10 Poor

kathie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed it was very spacious, clean and had a beautiful view. But we were kept up all night with a banging noise from above. We stayed two nights and both nights were kept awake. We were on floor 10 near the elevators. We were unsure if it was the windows the roof or the elevators. But I would not stay again on the same floor. We loved the connivence to downtown and the lovely lounge on second floor. The underground parking was heated and spacious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harsimran

Liked: Cleanliness, staff & service, property conditions & facilities
nice and cozy! wonderful stay
Stayed 1 night in Dec 2024

2/10 Terrible

brenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

The balcony door did not seal and we had such a bad draft in our room that I had foot cramps all nite. We had our temp cranked but it didn’t warm up till well after 2am, then the cleaning staff came in the next day and turned the heat down to 66 again. 😡we went into our vehicle and brought in the 3 blankets we had to stay warm. they were vacuuming the halls at mid nite. The shower head is at your waist and the bathroom door is a sliding glass door which is totally impractical for a family. My daughter witnessed a dude overdose out their window and be Carried out in a body bag. The restaurant staff were rude, accused customers of lying what their order was, and wouldn’t fix orders for people with food sensitivities and allergies. Your only option is to pay $35 a day for parking bc it’s in a sketchy part of town and breakfast is $15/person. And they didn’t refill toilet paper or Kleenex.
Stayed 2 nights in Jan 2025

8/10 Good

Braydon

Stayed 1 night in Jan 2025

4/10 Poor

Claire

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The fridge did not work and the room took forever to heat up.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

reza

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the location and it was a quiet place. However, they only have underground parking that you pay for it.
Stayed 2 nights in Dec 2024

4/10 Poor

Justice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was poop on the toilet seat when we arrived and nothing looked very clean. Everything around the hotel was very run down. The room we were in had a joint door to the next room making the fights the couple had next door even louder all night. The elevator sometimes took 5 minutes to arrive. The bar was incredibly slow. It took 45 minutes to get one drink and pay where I had to constantly remind them we wanted to leave and needed the bill. Nothing convenient is around the hotel so you're stuck with this bar and the bad staff. I will definitely never stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Shadow

Stayed 1 night in Dec 2024

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bright Bedrooms are not as bright Amazing gym and hot tub Everyone to friendly Room clean and comfortable 😊
Stayed 1 night in Dec 2024