2/10 – Ungenügend
Ken T.
10. Aug. 2025
DO NOT BOOK WITH THIS HOST. Our stay was ruined by a total lack of communication and support.After a long day at Yosemite, the water to the entire house shut-off during showers. I called all 5 (!!!) numbers listed but none were answered, no voicemails were returned, and one of the numbers was actually disconnected. I messaged an urgent request to the host in the VRBO app that night and still have received zero responses to that or any of the subsequent messages in the 5 days since. VRBO support also asked the host to respond. Zero response.The water DID start working a bit later that night during which time we found another review that had the same issue. The host should have provided a warning or solution.Beds: scratchy & unfitted linens, cheap mattresses, and sleeping 10 as advertised is only possible if you move one hide-a-bed across the room.Wifi: extremely slow and unreliable. I'm sure wifi options are very limited, but the extremely dated router & modem exacerbate the situation in an area with no cell service.Appliances: the dishwasher and washing machine are both musty and left clothes and dishes smelling unclean. A/C: the thermostat was set to 80 degrees when we checked in. Since it was 90 degrees outside, it didn't cool off until late in the night.Some simple fixes and competent hosting would make this an ideal house house with two primary bedrooms, three full baths, and extremely convenient access to the park. It's a shame.
Ken T.
Aufenthalt von 4 Nächten im August 2025