The High Flyer

3.0 star property

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Photo gallery for The High Flyer

Exterior
Superior Double Room, Ensuite | 1 bedroom
Superior Double Room, Ensuite | Bathroom
Exterior
Miscellaneous

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Laundry

Explore the area

Map
69 Newnham Street, Ely, England, CB7 4PQ
  • Ely Cathedral
    ‪4 min walk‬
  • Wisbech
    ‪16 min walk‬
  • Ely City Golf Club
    ‪4 min drive‬
  • Cambridge (CBG)
    ‪27 min drive‬

Room options

Superior Double Room, Ensuite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Ensuite (Deluxe Room)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The High Flyer

Property in Ely with fitness centre and indoor pool
An indoor pool, a restaurant and a fitness centre are available at this smoke-free property. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre. This property has 6 rooms.
The High Flyer offers 6 accommodations. Housekeeping is provided on a daily basis.
Recreational amenities at the property include an indoor pool and a fitness centre.
During your stay at The High Flyer, you're just a quick walk from Ely Museum. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This comfortable property has 6 rooms.
  • Free Wi-Fi in some public areas
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Wired Internet in some public areas for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 4-minute walk from Ely Museum and 8 minutes on foot from Ely Cathedral
The High Flyer offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The High Flyer also features laundry facilities and a front desk safe. Self parking is free.

This 3-star Ely property is smoke free.

The High Flyer has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • Free offsite parking
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

Property is also known as

The High Flyer Ely
The High Flyer Hotel
The High Flyer Hotel Ely

The High Flyer Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 101 reviews
Rating 8 - Good. 27 out of 101 reviews
Rating 6 - Okay. 21 out of 101 reviews
Rating 4 - Poor. 5 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Brent

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

Only good thing about the stay was Cem our waiter for the evening meal, who went the extra mile thank you. Go elsewhere for anything else. ☹️☹️
Stayed 2 nights in Feb 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Simon

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Very Disappointing!

Very disappointed with room as there was a terrible smell of the drains coming from the bathroom. The breakfast is a joke as it starts very late at 8.30 am. We went in at 8.30 and were the only people in. The cooked breakfast eventually arrived at 9.30am! There were no other options i.e cereal or fruit. The hot beverages were charged as extras to the breakfast! We won't be going back!
Stayed 2 nights in Jan 2025

8/10 Good

Pip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities, room comfort

A comfortable room in Ely

The room was comfortable with an en-suite shower room and toiletries. When we arrived the lady on reception was ok but not overly welcoming. We were shown up to our room and that was fine. We went to the toilet and the flush wouldn’t work. We told reception and then went out. By the time we got back the flush had been fixed and we had no more problems with it at all.
Stayed 1 night in Dec 2024

8/10 Good

ryan

Liked: Staff & service
It was good...
Stayed 2 nights in Dec 2024

6/10 Okay

Lynn

Travelled with group

Very disappointing

Booked 2 rooms, we have been last 2 years in December to this hotel, so decided to take friends to show them what a brilliant hotel and restaurant it is. Bad move,booked in for 7.30pm meal. Asked what meats for carvery, Pork,lamb and beef was the reply. Ordered 3 carvery, 1 liver & bacon. Liver dish came out and we were told to go to carvery, only 2 little pieces of lamb left to divide between 3 of us or a pie, which we didn't want but 1 person had to have it. Chef told us waitress should have checked with him. We were offered alternative, but too late as 1 meal had already been taken to the table, Given complimentary sweets, eton mess had no merigue,toffee apple crumble had no crumble and cold custard, rice pudding was long grain rice not pudding rice. Dreadful. Room 5 shower was cold and big dirty crack in wash basin. At checkout another chef apologised, said he had told staff to put joints away and save for Sunday, and as we were late eating, not alot of meat left for us. I do not consider 7.30pm on a Saturday night as a late booking and it had been booked in for 3 months... At no point during check in or during our time in the restaurant or bar did anybody mention breakfast, as it says to speak with hotel on arrival, when you book the rooms, so no breakfast. Check out was 10am on a Sunday morning. Don' t think we will return and our friends would not recommend to their family or friends.
Stayed 1 night in Nov 2024

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness
We stayed just one night, the room was very clean and comfortable. The bathroom for room 1 is not heated and we stayed on a very cold night, so not ideal.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and location good for cathedral
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, staff so friendly and helpful. Only 1 issue was the window with no blinds so in the mmorning was very light. Overall lovely, comfortable stay though.
Stayed 1 night in Oct 2024

4/10 Poor

Alison

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The place was very dated and run down. The worst thing was the smell of drains and damp - particularly in rooms 1 and 2. The door handles all need replacing. The lock broke on room 1 which meant a move to room 5, where the internal handle came off when you tried to get out ( surely a danger if there was a fire?) The windows in all rooms were filthy and the drinking glasses provided not much better! All of these issues were pointed out to the manager who agreed this was totally unacceptable. In his defence it appears that he has asked the management company to authorise the repairs needed but they refuse. My recommendation is to find another place to stay.
Stayed 2 nights in Oct 2024

8/10 Good

Juliet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a one night stay.

Comfortable but smallish clean room with 4' 6" comfortable double bed. Tea/ coffee making facilities and ironing board, iron, hair dryer, luggage rack, bed side lamp/table only on one side of bed. Clean bathroom, needs extra hooks/towel rail in bathroom. TV Freeview only. Downside very poor hotel wifi reception. Easy walk to Cathedral etc. (all bedrooms upstairs, so not suitable for disabled travellers.)
Stayed 1 night in Oct 2024

6/10 Okay

Julie

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Have family in the area, didn’t know they did rooms will stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Harri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and polite staff
Stayed 1 night in Sep 2024

8/10 Good

Julie

Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Business traveller
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the high flyer, we had an evening meal at the hotel with great service and huge meals which were delicious. Staff at the hotel were very friendly and considerate
Stayed 1 night in Aug 2024

6/10 Okay

BARON-VAHL

Disliked: Property conditions & facilities

Takeaway opposite for meals & Costa coffee close.

My first experience was the late carvery lunch which was not very good but I thought that the food had been to long on display, and it was overcooked and dry. However I had the full English breakfast the next morning and it also was overcooked, perhaps the chef was suffering from a hangover and left the poached eggs to long so that they were hard and the mushroom was very black instead of being brown also the has browns and as for the bacon this was nuked beyond dry, while the sourdough bread tasted like wet Mothers Pride white single slice cut in half and called two slices for the sake of the menu. I stopped eating at the hotel. The service in the restaurant was desultory at best and poor perhaps they had been on duty to long. The room was comfortable but serviced only occasionally. The location was reasonably close to the main tourist sights and restaurants/bars which I used for my stay in Ely.
Stayed 3 nights in Jul 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities

Central and comfortable with parking

Lovely stay in central Ely . Easy going fab and will happily return when visiting friends .
Stayed 2 nights in Jul 2024

8/10 Good

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a single female found it very safe staff all very friendly Lack of shelf in shower Safe not working Door catch loose and difficult to lock Bathroom floor corners need a bleach
Stayed 1 night in Jul 2024