The High Flyer

3.0 star property

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Photo gallery for The High Flyer

Exterior
Deluxe Double Room, Ensuite (Deluxe Room) | Bathroom
Exterior
Deluxe Double Room, Ensuite (Deluxe Room) | 1 bedroom
Deluxe Double Room, Ensuite (Deluxe Room) | 1 bedroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
69 Newnham Street, Ely, England, CB7 4PQ
  • Place, Ely Cathedral
    ‪4 min walk‬
  • Place, Waterside Antiques Centre
    ‪9 min walk‬
  • Place, Oliver Cromwell's House
    ‪10 min walk‬
  • Airport, Cambridge (CBG)
    ‪27 min drive‬

Room options

Deluxe Double Room, Ensuite (Deluxe Room)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Ensuite

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The High Flyer

Hotel in Ely with indoor pool and restaurant
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
The High Flyer offers 6 accommodations. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at The High Flyer, you're just a quick walk from Ely Museum. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Wired Internet in some public areas for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 4-minute walk from Ely Museum and 8 minutes on foot from Ely Cathedral
The High Flyer offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The High Flyer also features laundry facilities and a front desk safe. Self parking is free.

This 3-star Ely hotel is smoke free.

The High Flyer has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • Free offsite parking
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

Property is also known as

The High Flyer Ely
The High Flyer Hotel
The High Flyer Hotel Ely

The High Flyer Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 133 reviews
Rating 8 - Good. 38 out of 133 reviews
Rating 6 - Okay. 26 out of 133 reviews
Rating 4 - Poor. 7 out of 133 reviews
Rating 2 - Terrible. 4 out of 133 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Sue

Few issues with missing things from the room…hairdryer and remote control for the TV. But the lovely landlady/ manager was amazing and I can thoroughly recommend this place. Central to Ely town…which is absolutely stunning. Truly a great find
Stayed 1 night in Oct 2025

6/10 Okay

Mrs

Travelled with partner
Disliked: Amenities
Didn't have breakfast and if we wanted nowhere was open or unlocked
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable, food was lovely, the staff were brilliant and helpful. The only problem was the remote control for the tv didn't work and staff didn't seem to know how to fix it. While it's certainly not the most important thing we all know 99% of hotels have got TV's in them, it's standard these days so the staff should be trained in how to work or set up the remotes and there should always be spares. There should be a set of instructions near the reception or even in the rooms explaining step by step how to set it up. On the surface it doesn't seem a big issue but as I said if tv's are a standard thing these days then it's maybe a slightly bigger issue than it initially seems. Staff really should be trained in how to set them up. To explain how to set it up is nothing more than a 10 minute job. If you use 'One For All' remotes and buy 6 tv's, all the same make and model then it will be easy
Stayed 1 night in Oct 2025

6/10 Okay

Melvyn

Travelled with family
Disliked: Property conditions & facilities, room comfort
Parking was terrible, it was so tight someone parked next to me and I couldn’t get in the car, Staff came out and moved a car so I could park inside
Stayed 1 night in Oct 2025

10/10 Excellent

P l barrs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernized and clean rooms with modern onsuite. Great facilities. Excellent value and good location. Easy check in. No car park but free next door in council car park overnight. Would stay again. Didnt have time to use bar or restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing! Great location and great place to stay in Ely
Stayed 1 night in Oct 2025

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were supposed to be in a "superior room". If room 6 is a superior room I wonder what the others looked like. The room was quite small, the pillows were all lumpy and not comfortable at all. There is no soundproofing in the room. After a long drive we had an early night but the kitchen extractor fan was below the window and was loud until it was switched off. After that we had to listen to the neighbours in room 5 talking over the volume of their TV, I have never watched Gogglebox but I have now listened to a whole episode. Finally, in room 6 there is no WiFi, no matter how hard I tried to get connected it didn't happen. To end on a positive note the staff were very friendly.
Stayed 2 nights in Sep 2025

4/10 Poor

Pamela

Liked: Cleanliness
Disliked: Property conditions & facilities

Not the best night sleep

Very welcoming and shown to the room. However we were not advised the kitchen closed at 8 on a Sunday and we missed the being able to order by 1 minute (7:59) Lots of info about tea and coffee but when it came to it there was no milk. The bed was comfy, but the night we stayed there were howling winds outside which caused cupboard doors to rattle and a cold draft through the bedroom door. At 4:30am we finally figured what was rattling and propped pillows against it and managed a couple of hours sleep. We tried to inform reception when checking out but only found the a cleaner to hand back the key. We did return later in the day to advise the issues we had.
Stayed 1 night in Sep 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Marga

Stayed 2 nights in Sep 2025

10/10 Excellent

Georgia

Stayed 1 night in Aug 2025

8/10 Good

Aaron

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Comfortable stay...

The hotel was comfortable and simple, and met our needs well. We did find some marks on the duvet sheet and when we woke up a bug was seen on our sheets. Not sure what that could be, but let them know. Stay was otherwise comfortable. Walking distant to Ely high street and the Cathedral.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location for exploring Ely, lovely staff really helpful. Only slight downside was the room was very warm in the peak of summer!! a fan was provided. The management are really good but obviously the weather is out of their control!! In cooler months its wonderful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the town

Perfect location for accessing the cathedral and the town. Very welcoming with a very good selection of meals and breakfasts. Pleanty of parking and convenient Type 2 ev charging at the back of the hotel. I felt totally refreshed and set up for the day.
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and friendly very happy to help
Stayed 2 nights in Aug 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy hotel and unique-looking building. Friendly service and nicely equipped room. Very clean!
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 3 nights in Jul 2025

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Mr Matthew A

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Room smelt of drains, broken safe, broken window security, thin walls, and fire alarm went off at 1am. The fire alarm can go off in any hotel but most send a message to their guests or even partially comp the room. No comms from this hotel following incident.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely pub rooms

Quiet, comfortable rooms. Due to the weather, the room was quite hot and hard to cool down. The thick duvet was too much for sleeping, but the pillows and bed were very comfortable. Some instructions in the room on what to do at checkout if reception is not yet open would have been helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Moira

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and quiet which was good. However the toilet seat was loose and bedside lights did not work. I left notification for the High Flyer so hopefully these will be sorted out as I do understand that these things can be missed if not advised. My concern was that we were told that if we wanted breakfast they would have to get someone in specially as they would not be getting in till 10am the next morning. Whilst they said they could do this it made us feel like it would be an imposition so we went elsewhere to eat in the morning.
Stayed 1 night in Jun 2025