Nice air conditioned room. But right at the top, with some tricky stairs to navigate. Bringing luggage down was done in stages.
No hairdryer in the room. Good breakfast with spicy black pudding. 10am checkout time seems harsh.
I walked into the shower door because I thought it was open, it was spotless. The room had a king size bed, quirky furnishing, like a silver monkey holding up the table top. Lots of interesting objects on the landing. We had the de luxe room with a fridge. The pub itself looked smart but we didn't eat there. The outside looks a bit shabby so inside was quite a surprise.
On the Main Street so surrounded by shops. Some traffic noise but didnât disturb us. Staff very friendly and helpful. Food excellent. Generous portions, very hot and tasty. Would recommend..
Glad of the air con in our room as very hot week.
A shelf is needed in the bathroom which is spacious but nowhere to put your toiletries.
The 2 day trip was a birthday present for my partner. She was delighted with the room, the modern shower facilities, the friendly, helpful staff, the excellent food (both evening meal and breakfast) and the location (just 5 minutes walk from the magnificent cathedral).
Room was super clean and had air conditioning which was a huge relief during a heat wave. Food downstairs was really yummy and the garden was really nice. Easy walk from the train station too. Would recommend this place!
Excellent location for exploring Ely; free public car park adjacent to hotel and everything within 10 minutes walk. Room was comfortable and breakfast delicious.
A good place to stay in Ely. Very central. The room was clean and the shower was excellent. The staff were very friendly and helpful.
Breakfast was excellent all freshly cooked and a wide choice.
It was only 5mins wak to the Cathedral and 5mins to the river.
Great place to stay. Right on high street so walkable to shops, restaurants, the river etc. Friendly staff. Lovely room. Could park in car park behind hotel & staff give guidelines on parking times. Can hear traffic from room but expected as on high street. Would stay again if in area.
Really friendly, helpful staff. Clean, comfortable room with communal area to sit with friends just next to the room. Room had everything we needed for our stay. Bottled water replenished daily when room was serviced.
This hotel satisfactorily met our needs.
The WC seat was very loose. I cannot imagine that this defect had only just happened and should have been dealt with previously but did not cause us much inconvenience.
We think the restaurant menu lacked choices for patrons with eating problems