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Hotel Univers

3.0 star property

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Photo gallery for Hotel Univers

Front of property
Lobby
Exterior
In-room safe, desk, cots/infant beds, rollaway beds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
c/ René Baulard, 13, Encamp, AD200
  • Place, Bony de les Neres Trail
    ‪3 min walk‬
  • Place, Engolasters Lake Trail
    ‪6 min walk‬
  • Place, Funicamp Ski Lift
    ‪9 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪165 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, cots/infant beds, rollaway beds

Double Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, desk, cots/infant beds, rollaway beds

Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | In-room safe, desk, cots/infant beds, rollaway beds

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room, 2 Bedrooms, Connecting Rooms

In-room safe, desk, cots/infant beds, rollaway beds

Double or Twin Room, 2 Bedrooms, Connecting Rooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

In-room safe, desk, cots/infant beds, rollaway beds

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel Univers

Jump on the free ski shuttle for a day on the slopes before returning to Hotel Univers for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and ski passes.
Hotel Univers offers 31 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Univers, you're just a quick walk from Bony de les Neres Trail. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 7 minutes by car from Caldea Spa and 8 minutes from Pyrenees Andorra Shopping Centre
  • Free ski shuttle service
For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Hotel Univers helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. Free self parking is available.

This 3-star Encamp hotel is smoke free.

Guests are served a free buffet breakfast daily from 8 AM to 10 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 8:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 8 AM - 10 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Univers Encamp
Univers Encamp
Hotel Univers Hotel
Hotel Univers Encamp
Hotel Univers Hotel Encamp

Hotel Univers Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 77 reviews
Rating 8 - Good. 28 out of 77 reviews
Rating 6 - Okay. 17 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 5 out of 77 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was closed so we had to find another hotel
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Embarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel
Verified

2/10 Terrible

Nicolas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Peu recommandable
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Giuliano

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Struttura stile anni 70. Qualità prezzo ok

La struttura è un po' vecchia, necessiterebbe una ristrutturazione, comunque è pulita e il prezzo è molto economico. Compreso nel prezzo viene fornita una ricca colazione con una discreta scelta di prodotti dolci e salati.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old-school hotel with great food

I loved this hotel. It had a Wes Anderson vibe. The service was pleasantly old-school, and somewhat formal and matronly. The room was tiny with retro furnishings and the balcony looked out onto rapids with a soothing sound. The onsite restaurant was surprisingly excellent for a mid-range hotel. Free parking onsite was a bonus. Excellent value. I'd stay here again and again.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a quick stop

Great position and great breakfast.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Jorge Martínez

Liked: Staff & service, amenities
Todo
Stayed 1 night in Dec 2021
Verified

8/10 Good

FRANCISCO

Nada destacable
Stayed 1 night in Dec 2021
Verified

6/10 Okay

María Teresa

Disliked: Cleanliness, property conditions & facilities, room comfort
El hotel deja bastante que desear. No lo recomendaria,nos hemos llebado bastante decepcion
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio, el trato y todo es excelente. El servicio de limpieza Bastante bueno
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia peefecta

La estancia ha sido perfecta, guardan las medidas covid, el personal muy atento Las fotos de la web son totalmente iguales a la realidad.
Stayed 1 night in Oct 2020
Verified

4/10 Poor

MarcFernández

Disliked: Staff & service
Hotel mediocre con un servicio nefasto. No lo recomiendo para nada, en el almuerzo intentan tener máxima seguridad pero no tienen ningun protocolo claro establecido, cuándo hay 6 personas en el comedor ya van desbordados. No pienso volver nunca! Espero que os sirva en el momento de reservar, a veces pagar un poco más tiene sus ventajas y te sientes satisfecho con el trato. Gracias y salud!
Stayed 1 night in Sep 2020
Verified

6/10 Okay

NATHALIE

Liked: Cleanliness, room comfort
Disliked: Staff & service

Pas très sympa

Établissement vieillot mais chambre correctement équipée compte tenu des tarifs. Chambre pas prête à notre arrivée. On ne nous a pas proposé de garder nos affaires en attendant. Les patrons sont très désagréables, peut être car nous sommes français et que le COVID les inquiète !!??!! Monsieur a passé tout le petit déjeuner à désinfecter tout ce qu'il pouvait. Même ma carte bleue !
Stayed 1 night in Sep 2020
Verified

8/10 Good

Driss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel sympa tranquille l inconvénient le parking j ai pas aime i ya trop de boue et pas assez de place pour stationner mais nous on a reussi
Stayed 1 night in Jul 2020
Verified

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, room comfort

Hotel sympa

Chambre propre, personnel très sympa et qui parle bien français. Malgré tout, l'établissement et la chambre sont un peu vieillots. Pas mal de vis à vis depuis le lit.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familiar e confortável

Boa experiência, hotel pequeno mas muito confortável, muiro perto do acesso às pistas através do funicular de Encamp. Muito limpo e de ambiente familiar.
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Roman

Liked: Cleanliness, staff & service
Доброжелательный персонал, отличный ресторан в отеле. Удобное местоположение - близко к остановке Фунибаса. Отдых очень понравился.
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación doble standard con balcón y vistas. Baño amplio y con mucha luz perfecta para maquillarse. Desayuno completo y muy rico. Parking gratis
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el trato personal y la ubicación y el preciso. El personal del hotel muy atento
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Miquel

Liked: Cleanliness, staff & service, amenities
El tracte del personal i dels propietaris. És un hotel familiar
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bom (Excelente custo-benefício)

Hotel muito bom, limpo, próximo a subida para as pistas, perto de Andorra La Velha (5 minutos de ônibus), funcionários muito atenciosos. Excelente custo-benefício.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Agurne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje inolvidable a andorra

Un hotel familiar de montaña. Trato estupendo. Todo muy limpio, la comida super buena... y repetiria sin dudarlo. De 10
Stayed 3 nights in Dec 2019
Verified

8/10 Good

maria del mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Val la pena!!, tornaré
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
1st, There were a number of road works around the property, making it extremely difficult to navigate to, whilst not the fault of the property, an email to warn of this and offer an alternative route would have been useful. 2nd, The check in was not smooth, the receptionist was brusque, taking over 10 minutes to find my booking on Expedia, despite it being booked and paid for in full ! 3rd, We were shown to our room by an elderly gent who had to walk up the stairs as there was no room in the lift, he simply unlocked the door, and threw the key on the desk without a word, turned and left - not very friendly at all. 4th, The room was very basic, no tea/coffee making facilities. 5th We went for a walk around the town to get a cup of coffee, and returned to hotel to have dinner, only to be told that the restaurant was fully booked, despite there being at least 10 or more empty tables - we were then told that we should have pre booked, if we had been advised to do so. 6th, Breakfast was awkward - due to the table of 24 that had been laid down the middle of the dining room making the one and only coffee machine in-accessible and the Juice machine even more in-accessible All in all - not a very pleasant or enjoyable stay
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked attention!!... Especially by the reception lady
Stayed 1 night in Aug 2019