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Chena Hot Springs Resort

2.5 star property

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Photo gallery for Chena Hot Springs Resort

Exterior
Garden
BBQ/picnic Area
Caribou Cabin (No Bathroom) | Balcony view
Forget-me-not Cabin (No Bathroom) | Free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
  • Chena Hot Springs
    ‪1 min walk‬
  • Aurora Ice Museum
    ‪3 min walk‬
  • Angel Rocks Trailhead
    ‪13 min drive‬

Room options

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Standard Room, 1 Bedroom (Moose Lodge)

Standard Room, 1 Bedroom (Moose Lodge) | Free WiFi, bed sheets

Standard Room, 1 Bedroom (Moose Lodge)

8.2 out of 10
Very good
(36 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room

Signature Room | Free WiFi, bed sheets

Signature Room

7.4 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

About this property

Chena Hot Springs Resort

Hotel with free parking, steps from Chena Hot Springs
This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and massage/treatment rooms. Housekeeping is available on request.
Chena Hot Springs Resort offers 80 accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with satellite channels. This Fairbanks hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Chena Hot Springs Resort, you're just a quick walk from Chena Hot Springs. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, locker space and 3 meeting rooms
  • On-site recreation includes horse riding/rentals, ski equipment rentals and bicycles to rent
  • Steps from Chena Hot Springs and Aurora Ice Museum
Chena Hot Springs Resort offers its guests an indoor pool and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. Spa services, a terrace, and a vending machine are also featured at Chena Hot Springs Resort. Self parking is free.

This Fairbanks hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Chena Hot Springs Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Chena Hot Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 333 out of 1006 reviews
Rating 8 - Good. 309 out of 1006 reviews
Rating 6 - Okay. 182 out of 1006 reviews
Rating 4 - Poor. 116 out of 1006 reviews
Rating 2 - Terrible. 66 out of 1006 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

domanika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Cyndi

Travelled with partner
Liked: Cleanliness
The room was like something out of a 1950s hotel except for the updated TV. Grounds were wonderful and Ice Museum Experience was interesting but seemed like being charged for everything even when staying. Picked an option that had indoor plumbing when most options seemed like it was an outhouse only. Pool Staff was wonderful while hotel and activities staff was just good. Would have been nice that while there was virtually nobody staying we could have had a room with a view instead of a view of the roof. Seems like some things could have been marked better - like distance of trails, clearly which way to Beaver Dam, giving indications as to how to do on site activities without finding out the hard way that the Activities Location that also had groceries and souveniers was about the place to start your visit.
Stayed 2 nights in May 2025

4/10 Poor

Medalin

Stayed 1 night in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it 4’s because it’s a little rustic. A lot of cool things to do and see. Worthwhile to stop in for a couple of days if you are in the area.
Stayed 2 nights in May 2025

6/10 Okay

Ken

Disliked: Staff & service
The only restaurant is at the resort. If you don't get seating early for dinner you will have to wait for a while. The host was not very freindly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been here many times but never stay the night. Very nice and cozy rooms.
Stayed 1 night in May 2025

6/10 Okay

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was ok for other individuals but for people with disabilities it was a nightmare. It’s not set up very good for disabilities people put on 2 floor no elevators or ramps
Stayed 3 nights in May 2025

4/10 Poor

Clint

Stayed 3 nights in Apr 2025

10/10 Excellent

Omar

Stayed 1 night in Apr 2025

6/10 Okay

Mukesh

Not so bed

One thing i like about this resort is they have good choices of food and good service. Rooms are very small and noisy, hot spring pool was bit too hot but comfortable. Service at hot pool was poor. For first time user of this pool make sure you put all your belongings in to the locker before you close it this they will not explain it to you. Ice museum is good to experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our week at Chena Hot Springs. The Northern lights put on a fabulous display. The hot springs and the pool were wonderful. The food at the restaurant was delicious. We were treated well by the staff. A quick dog sled ride was fun. Highly recommend this adventure in the remote resort.
Stayed 4 nights in Feb 2025

8/10 Good

Jason, Philadelphia

Travelled with group
Liked: Staff & service
the room is too old, maybe need renovation
Stayed 1 night in Apr 2025

8/10 Good

Phra Samai

Stayed 1 night in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot Springs

Not ADA friendly. Poor WiFi, TV service. The hot springs was why we went. Probably will not stay in the resort again. One time experience. Not worth the money spent. The restaurant price are way high.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 2 nights in Apr 2025

10/10 Excellent

BHARAT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place! Great staff, a beautiful hot springs pool and the right place fot stunning aurora views during season
Stayed 2 nights in Apr 2025

10/10 Excellent

Igor

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Amazing property and tours. Food was great. Utilization of geothermal energy and self-sufficiency is impressive. Staff was friendly and helpful for the most part- some much more than others. It could be a 5-star experience if ran a little more efficiently and if staffed/managed a little better. For example, there is no ability to get a drink from the bar without waiting, sometimes at great length, to be seated in the restaurant. There were many varieties of shirts offered for sale, but almost all were size small. Communication and organization is sometimes lacking regarding the tours. Some parts of the lodge got very hot. It seems like it is difficult to regulate the temperature. I had a great time there and am certainly glad I stayed. I would recommend to anyone and encourage to make full use of all the activities and tours. But not everyone should drive there as the roads can be hazardous, depending on the weather.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great property, great food..hot springs are amazing
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Great food and comfy rooms next to a Hot Springs with the ability to see the northern lights. What more could you want?
Stayed 4 nights in Mar 2025

6/10 Okay

Doanna

Liked: Staff & service
Stayed 5 nights in Mar 2025

8/10 Good

patrick

Travelled with family, Travelled with group
Liked: Staff & service, amenities
This was a great escape with loads of outdoor activities. However, there weren't enough food/dining options to keep up with demand. Best to dine at nonpeak hours if you want to eat in the restaurant. The staff really work hard so kudos to them.
Stayed 3 nights in Mar 2025

6/10 Okay

Tokie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heater in room wasn’t working. The water smelled bad.
Stayed 3 nights in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aurora Great, Resort Good Not Great

We stayed 5 nights to catch the Aurora Borealis, it did not disappoint. This is a remote location an hour and a half NE of Fairbanks. There’s nothing else out here except for the resort so you are a captive audience to their offerings. The food in the restaurant is decent, could be better. Wait times are long for peak hours. Ordering to go is a good option. There’s a bar in the restaurant. Bring your own bottled water because the well water tastes terrible, and for some reason the restaurant does not sell it. There’s a lot to do here including some free activities. The hot springs, pool and hot tubs are free, hiking is great, geothermal energy and greenhouse tours are free and aurora viewing is free. Lots of games available in the activity center. Several paid tours available depending on time of year. Check out their website for list. Highly recommend the Aurora Viewing Tour if you’re here during a time when it’s going to be out. We had a fantastic light show! The tour takes you up the side of a mountain in a snow machine. It is rough on the back so you may want to pass if you have back problems. My husband did okay, but was sore for a few days after. It’s 5 hours altogether and there’s yurts for hot beverages and getting warm. Heated out houses available too. BRING A TRIPOD FOR YOUR PHONE OR CAMERA for the best pictures of the Aurora. We forgot ours. Pictures are still good, not great. No cell service here, Wi-Fi is slow and only available in some areas.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nancy

Stayed 4 nights in Feb 2025