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SureStay Hotel By Best Western Fernley

Property class: 2.5

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Photo gallery for SureStay Hotel By Best Western Fernley

A spacious living room with a large sofa, a coffee table, and a television. There is a door leading outside, a window with a view, and a sign advertising a rewards program.
A hotel room with a sofa, a small table, a dining table with chairs, a lamp, and a window with curtains.
A hotel with a covered parking area, a bell tower, and a sign indicating it is a Marriott hotel.
An indoor swimming pool with clear blue water, surrounded by lounge chairs and a covered roof structure.
A hotel room with a bed, a desk, a chair, a nightstand, and a window with curtains.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
1405 Newlands Drive East, Fernley, NV, 89408
  • Place, The Silverado Casino
    ‪2 min walk‬
  • Place, Gigafactory Nevada
    ‪25 min drive‬
  • Place, Grand Sierra Resort Casino
    ‪39 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪42 min drive‬

Room options

View all photos for Accessible - 1 King Mobility Accessible Non - Smoking

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Accessible - 1 King Mobility Accessible Non - Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

A hotel room with two beds, a dining table, and chairs.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a dining table, and chairs.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a large bed, a desk, a chair, a TV, and a door.

Standard Room, 1 King Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

A hotel room with a bed, a TV, a desk with a chair, and a mirror.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

A hotel room with a bed, a TV, a desk with a chair, and a mirror.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

A hotel room with a sofa, a small table, a dining table with chairs, a lamp, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, a TV, and a door.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a bed, a desk, a television, and a dresser.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

A hotel with a covered parking area, a prominent entrance, and a building with a balcony.

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel By Best Western Fernley

A seasonal outdoor pool, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, camper van/bus/lorry parking and multilingual staff assistance are on-site.
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation includes sofa beds. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel By Best Western Fernley. During your stay, you're just a quick walk from The Silverado Casino. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from The Silverado Casino and a 4-minute drive from Millennium Park
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel By Best Western Fernley. Self parking is free.

This Fernley hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1010 reviews
Rating 8 - Good. 302 out of 1010 reviews
Rating 6 - Okay. 183 out of 1010 reviews
Rating 4 - Poor. 78 out of 1010 reviews
Rating 2 - Terrible. 68 out of 1010 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Arvena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and helpful. Also it's in a great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, breakfast was phenomenal, the Staff was exemplary and the air conditioning worked great
Stayed 1 night in May 2026
Verified review

6/10 Okay

rick

Liked: Staff & service, amenities, property conditions & facilities
yes breakfast was fresh and ac was good
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming. Unfortunately tub drain plugged up do to hair. Overall nice stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficiently run hotel. Very good price for family traveling
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Dolores

Liked: Staff & service
The room was clean the bathroom could’ve used more attention. The breakfast was good and there’s were clean and comfortable. The location was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Staff & service, amenities
Friendly service and a fantastic breakfast
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room.... best WiFi we've had this trip!! Breakfast was really good!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ends at 9 am. That's earlier than most other motels.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Frank

Liked: Cleanliness, staff & service
The staff was very friendly , the hotel was clean and the breakfast was good. But the room definitely needed an upgrade. The coffee pot was broken and the air conditioning was extremely loud.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Lynette

Liked: Cleanliness
Disliked: Amenities
Property is a bit old, but room was very clean. Bed was comfy. Tub was stained due to age but the drain was not clogged 👏. Staff was friendly.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fine, with the exception of a noise parking lot. Large work trucks leaving during the night.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and welcoming. Our stay was quiet and the staff was friendly.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. Nothing award winning, but nothing disgusting.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Mark R.

Liked: Staff & service
Older motel with wear and tear. Will likely stay elsewhere next time traveling through town.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like mold so bad it burned my nose. Asked to move, was offered air freshener. Debating what to do when I found evidence of bed bugs. Staff was insulting.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

BRANDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most disgusting place we’ve come across in a long time. People working on their broke down cars in the parking lot, old mattresses in the pool. Room had a nasty odor and bugs all over the inside of the windows. GO ELSEWHERE!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Richard

Liked: Staff & service, amenities
I do not want to
Stayed 1 night in Apr 2026
Verified review

8/10 Good

PATRICIA

Liked: Cleanliness
Breakfast was a bit late and just acceptable. They ran out of coffee and some people left before it was refilled.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Edgar

Very nice
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool, hot tub, etc. were not mentioned. I did find out they were closed so nothing in the way of amenities. The breakfast started at 6:00 and I had to check out before that so there was no breakfast. The phone, TV, and blinds were broken. It was close to 80 but I won't do it again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room for reasonable cost.
Stayed 1 night in Sep 2025