The locality,the staff,and the food were excellent. The only draw back was the room we were allocated. We were on the top floor, there's no lift and for a couple of 80+ year olds it was too difficult a position to access. They attempted to move us but being fully booked it couldn't be.
Lesson learnt always check thoroughly the amenities.
Staff were lovely and breakfast was well organised and a hearty start to each day. We stayed in a twin room so it was on the top level with four flights of stairs. Ok once we got used to them, but was tricky with luggage.
Beautiful situation on the beach front, lovely individual furniture in the rooms - we had a four poster bed and sea view. Staff were wonderful, highly recommend this hotel.
My husband and myself are in our 60âs with health problems. There was no one to help us with the suitcases. We were given a room on the top floor. There are no lifts. The bathroom had no window that opened or any air ventilation fans. I saw mould marks on the wall and black areas in the shower cubicle. The toilet paper was the thinnest and cheapest. The food was very limited and the bread given to us again was the most basic and cheapest. No bread rolls, cheese or cold meats. Also noticed loud noises in the bathroom at times. As we were in the loft area the roof was slanted and we kept on hitting our heads!
The staff were very friendly and welcoming and went above and beyond to help you with your requests.
I would have given the hotel the full 5 stars on every single aspect but unfortunately, although the bathroom was clean, there were a lot of hair on the floor. The shower took a very long time to get to the right temperature and the water pressure was only a trickle. Hence low score. Sorry. My served breakfast was cold on day 1 but was nice and hot day 2.
The only issue I had was the shower was very slippery, so moving forward maybe look at non slip flooring. Staff were brilliant and friendly. Keep up the good work!
The hotel is in an ideal location in the best part of Falmouth within easy walking distance of two good shelving beaches. The Co-op is just round the corner. The hotel is easily accessible and has plenty of free parking.
Checking in was efficient with friendly staff who asked us to fill in our breakfast requests at our leisure but before 8 pm. Room 16 was tastefully decorated with sea view, comfortable bed, free Wi-Fi and Ensuite shower. Breakfast was wonderful, lots of choice and seemed unlimited.
The only drawbacks were the noise from early morning seagulls if you kept the window open and local pubs and restaurants nearby and in town were very pricey. Pubs on the North edge of town serve great food at reasonable prices such as the Lemon Arms in Mylor Bridge.