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SureStay Hotel by Best Western Findlay

2.5 star property
VIP Access

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Photo gallery for SureStay Hotel by Best Western Findlay

Exterior
Premium bedding, Select Comfort beds, desk, laptop workspace
Free daily continental breakfast
Lobby
Premium bedding, Select Comfort beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
316 Emma St, Findlay, OH, 45840
  • Place, University of Findlay
    ‪2 min drive‬
  • Place, Marathon Center for the Performing Arts
    ‪3 min drive‬
  • Place, Hancock County Fairgrounds
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(28 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor) | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Hotel by Best Western Findlay

Hotel in Findlay with free breakfast and 24-hour front desk
Coffee/tea in a common area, dry cleaning and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Weekly housekeeping is available.
SureStay Hotel by Best Western Findlay offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Select Comfort beds feature premium bedding. 49-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Findlay. During your stay, you'll be within walking distance of Dietsch Brothers. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include a vending machine and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Dietsch Brothers and a few minutes from Hancock Historical Museum
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western Findlay also features a vending machine, coffee/tea in common area, and dry cleaning/laundry services. Self parking is free. A complete renovation of SureStay Hotel by Best Western Findlay was completed in September 2021.

This Findlay hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Renovated entire property - September 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Econo Lodge Findlay Hotel
Econo Lodge Hotel Findlay
Econo Lodge Findlay, Ohio
Findlay Econo Lodge
Econo Lodge Findlay
Econo Lodge Findlay
Surestay By Findlay Findlay
SureStay Hotel by Best Western Findlay Hotel
SureStay Hotel by Best Western Findlay Findlay
SureStay Hotel by Best Western Findlay Hotel Findlay

Reviews

SureStay Hotel by Best Western Findlay Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 202 out of 388 reviews
Rating 8 - Good. 121 out of 388 reviews
Rating 6 - Okay. 38 out of 388 reviews
Rating 4 - Poor. 16 out of 388 reviews
Rating 2 - Terrible. 11 out of 388 reviews

Reviews

10/10 Excellent

Brent

Stayed 1 night in Jun 2025

8/10 Good

Cynthia, Land O Lakes

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Price was good, inside of room was mostly good, but there were some needed repairs, they did not clean our room or empty the trash, we asked for clean towels and were told to pick them up ourselves, continental breakfast was very limited with only a few chairs to sit; ice machine worked
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

6/10 Okay

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right off the high way. Easy to get to.
Stayed 2 nights in Jun 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Carrie

Staff was amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
geeat customer service, clean and great deal for a late night stop.
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, room comfort
My son had a baseball tournament so we stayed the weekend instead of having to get up early morning to be at the ball fields. The hotel was in a quiet area, was very clean, and office staff was extremely friendly and kind.
Stayed 2 nights in Jun 2025

8/10 Good

robin

Liked: Cleanliness, staff & service
From the outside the property looks in need of decoration. The room was recently redecorated to a very pleasant standard and was clean and well laid out . Going by the standard of the room I would assume the owners at some point will upgrade the outside to match the inside .
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn.

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Jun 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Silmara

Travelled with family
Disliked: Staff & service
Subject: Unacceptable Treatment at Hotel – Denied Check-In for My Spouse and Child My wife and daughter were traveling cross-country and arrived at this hotel after 11 p.m., only to be denied check-in because the reservation was made under my name. Despite my wife being on the phone with me—on speaker—and me clearly verifying that she is my spouse and that the room was intended for her and our daughter, the front desk attendant refused to allow them to check in. Given the late hour and concern for their safety, I made the unfortunate decision to book a second room in her name, trusting that this would be resolved through Hotels.com and hotel management the next day. I contacted Hotels.com immediately and their representative assured me the issue could be fixed. Unfortunately, not only was the night staff unreasonably rigid, but the management the next day was equally inflexible and dismissive. This experience was deeply frustrating and completely avoidable. It reflects a lack of basic customer service, discretion, and compassion—especially toward a mother and child traveling late at night. I do not recommend this hotel. Travelers, beware.
Stayed 1 night in Jun 2025

8/10 Good

Carl

Stayed 1 night in Jun 2025

10/10 Excellent

Roman

Stayed 1 night in May 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and right off I-75
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities
The front desk is always friendly. Reasonable very clean rooms. This is my third stay. No pets.
Stayed 2 nights in May 2025

10/10 Excellent

Siva Athitya

Liked: Cleanliness, amenities, property conditions & facilities
Clean place. Friendly and accommodating staffs
Stayed 1 night in May 2025

8/10 Good

Cheryl

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Shane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelt like cigarettes and had to switch rooms bc the beds where nasty, the breakfast is complete joke it look a lot nicer online but the staff is very friendly,
Stayed 1 night in May 2025

8/10 Good

steve

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was exceptional! Property & location not so much
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good for a 4 day event. The staff were great and helped us a few times. The breakfast was just right to start a busy day. I will say there again.
Stayed 4 nights in May 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025