Everything was great. Staff friendly and helpful. Minor quibble, shower door not flush, leaks water out into floor. Otherwise weâll stay there again!!
Staff was so friendly and helpful. The breakfast was continental, but did have variety. My room was, I will say, on floor 4.5 - elevator to 4th, then stairs. Such a cute room, small, but exactly what you need. Very clean and quiet.
Room was clean and the location is excellent, about 5 minutes walk from the Duomo. The staff was nice. However, no outlets available for use, nor any near the bed. The space between the toilet and wall was about 6 inches, making it almost impossible to use. Main lobby and breakfast area smelled moldy and damp.
Friendly and helpful front desk that answered our numerous questions and even made restaurant reservations for us. They provided umbrellas for the rainy days we experienced. Another plus was the 24-hour access to the restaurantâs coffee-maker, which could automatically provide many coffee drinks as well as hot chocolate and tea. The hotelâs location was great, Itâs close to the end station for the T2 tram which goes to the airport and it is also just around the corner from the Accademica while most other places in Florence are within easy walking distance. My only complaint is that our room lighting could be improved.
The hotel was great and in an ideal location. The staff was amazing and extremely helpful. We would definitely stay here again the next time we are in Florence.