We had a nice meet and greet with Oscar. He went over all the keys and specifics and allowed us to drop off our bags since we arrived early. However, the room was not ready by 4:00 check-in and had he not called the cleaners I'm not sure when it would have been ready. The property is in an historic area which was bussiling, the apartment space itself is old and tired, no updates, worn furniture and not what we expected from the photos, very disappointed.