This smoke-free apartment building features multilingual staff assistance. The apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, an oven and a stovetop. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a washing machine and a dining table.
Air-conditioned accommodation at this apartment offers a hairdryer and an iron/ironing board. This individually furnished accommodation includes dining tables. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, bidets and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 40-inch flat-screen televisions come with digital channels.
During your stay at this apartment building, you're just a quick walk from Torrigiani Garden. The apartment includes amenities such as free WiFi and a kitchen.
Air-conditioned apartment with kitchen, washing machine and flat-screen TV
Free Wi-Fi (speed: 25+ Mbps)
Amenities include multilingual staff
Within a 15-minute walk of Ponte Vecchio and Piazza di Santa Maria Novella
Casa Carolina by Mmega offers its guests multilingual staff. The front desk is open around the clock.
This 3.5-star Florence apartment is smoke free.
Property amenities
Internet
Available in the apartment: Free WiFi
Parking and transport
No on-site parking available
Kitchen
Cookware, dishware, and utensils
Hob
Oven
Refrigerator
Dining
Dining table
Bedrooms
Bedroom
Down comforter
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Shower
Towels provided
Living spaces
Dining table
Entertainment
40-inch flat-screen TV with digital channels
Laundry
Washing machine
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Iron/ironing board
Multilingual staff
Location highlights
In a historical district
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
Individual furnishings
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 11:00 PM
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cots (infant beds) are available for EUR 50.0 per stay.
Smoking
Smoking is not permitted
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-in fee for check-in between 8:00 PM and 11:00 PM
Crib (infant bed) fee: EUR 50.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Property Registration Number IT048017C2GJRWJZUI
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Property is also known as
Orto
Casa Carolina
Casa Carolina by Mmega Florence
Casa Carolina by Mmega Apartment
Casa Carolina by Mmega Apartment Florence
Casa Carolina by Mmega Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 8 reviews
10 - Excellent
1
Rating 8 - Good. 4 out of 8 reviews
8 - Good
4
Rating 6 - Okay. 1 out of 8 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 8 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 8 reviews
2 - Terrible
1
7.4/10
Cleanliness
6.0/10
Amenities
7.0/10
Property conditions & facilities
Reviews
4/10 Poor
Sadegh, Toronto
Travelled with family
8 Oct 2025
Liked: Cleanliness
Disliked: Amenities
No WiFi connection during our stay. The sofa bed didn't have any bedding and it was really uncomfortable.
The unit was really cold with no heat in middle October.
Sadegh
Stayed 1 night in Oct 2025
6/10 Okay
L Richard
30 Sept 2024
L Richard
Stayed 2 nights in Sep 2024
10/10 Excellent
Volodymyr
Travelled with family
22 Aug 2024
Liked: Cleanliness, room comfort
Volodymyr
Stayed 5 nights in Aug 2024
8/10 Good
Charanjit
23 Jul 2024
Charanjit
Stayed 2 nights in Jul 2024
8/10 Good
Paul
Travelled with group
14 Oct 2023
Liked: Cleanliness, room comfort
Paul
Stayed 2 nights in Oct 2023
2/10 Terrible
Siddharth
Travelled with family
4 Aug 2024
Disliked: Cleanliness, room comfort
Casa Carolina Florence - TERRIBLE
The lady who checked us in was in a hurry to hand over the key & get out. I discovered why later. The bin was not completely emptied and the washing machine had stagnant water which was smelling bad. There was air conditioning installed but not working effectively as it was not cooling the room at all - it was just cooling the area directly in front. When we complained and asked for a fan they were not helpful. Also, provided only a very tiny soap and gel for a stay of 4 days. If i had to select an accomodation in Florence again this is would certainly be the LAST place in my list. NEVER AGAIN!! I think i have been booking thru Hotels.com for several years & across several countries - this was clearly the worst & i dont know why you guys have enlisted this property.