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Palazzo Montebello

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Courtyard
Food court
Reception
Lobby
Lobby
Luxury
VIP Access
4.0 star property
9.2

Wonderful

Serene retreat near Florence's historic charm

Elegant and serene, this property offers a perfect retreat within a short stroll to Florence's historic district. Delight in the extremely comfortable beds, larger-than-most European bathrooms, and an excellent breakfast spread, all set amidst beautiful grounds.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via Garibaldi, 14, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪11 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room (1)

Deluxe Double Room (1) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room (1)

9.6 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Terrace

Premium Double Room, Terrace | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Double Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Double Room

Design Double Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Design Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Single Room

Classic Single Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Palazzo Montebello

A fitness centre, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services and a meeting room.
Palazzo Montebello offers 55 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at Palazzo Montebello. During your stay, you're just a quick walk from Teatro Comunale Florence. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 11 minutes by foot from Basilica of Santa Maria Novella and a 3-minute drive from Piazza della Signoria
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness centre, spa services, and a terrace are also featured at the boutique Palazzo Montebello. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 35 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1HU2WVBZB

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Montebello Splendid
Montebello Splendid
Montebello Splendid Florence
Montebello Splendid Hotel
Montebello Splendid Hotel Florence

Palazzo Montebello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel exceeded expectations. The rooms were clean, beautiful and aromatic. Upon arrival, we were upgraded to a suite, and the staff were exceptionally attentive and helpful. Thank you for a wonderful stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was fantastic
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Stayed 2 nights in Nov 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities
Staff was awesome. The location was perfect. The room phenomenal.
Stayed 3 nights in Jan 2026

10/10 Excellent

Yuho

Stayed 2 nights in Dec 2025

8/10 Good

Behnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Gabriella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So I will say I was very impressed with this hotel for the price. And we were given a room upgrade which was nice. However I do not entirely love the staff. I thought they were dull and not very welcoming. Not an entirely big deal however I shouldn’t feel uncomfortable walking in and out of the hotel bc I don’t want to be met with nasty looks. They had absolutely no personality and looked pretty miserable if I’m being honest. As someone who travels multiple times a year I don’t think I’ve encountered such miserable hotel staff. Idk if it’s bc they’re from the north of Italy so this is why they were like this. As an American who speaks pretty fluent Italian they still insisted on speaking to me in english. But besides that it was great. Property was super nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Leonora Henrietta Bonham

Stayed 3 nights in Oct 2025

10/10 Excellent

Angelica

Stayed 1 night in Nov 2025

8/10 Good

Sameer

Liked: Cleanliness, amenities
Clean room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jill, Coeur d'Alene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful, staff was kind, room was so lovely!
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, conveniently located outside the hustle of the city but close enough to get to wherever you need to go in under 20 min walk
Stayed 5 nights in Nov 2025

10/10 Excellent

Suyog

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Had and issues with a room but they were able to give us a new room which was even better than the previous. Very friendly and helpful staff. Breakfast was standard but very good.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jada

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Fantastic breakfast. Staff were extremely helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities
We loved the small and charming hotel and cannot wait to go back!! Our lovely host and hostess were so helpful giving us local recommendations for restaurants and activities. The hotel is adorable. Breakfast is good. Ample parking. Would absolutely stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

rob

Limited buffet breakfast menu + scrambled eggs and extras at no extra cost - euro 28 each. However ask for an omelette and its an extra euro 12 = 40 euro which is way over priced. No cooked food after 11am and the breakfast area closed - bar snacks thereafter, using pre prepared food - more like a 3 star hotel. Room was small and next to a lift. Stayed a week and you would have thought a better room would have been allocated. No issue with staff who were helpful and friendly. Mosquitos an issue in the room.
Stayed 7 nights in Oct 2025

6/10 Okay

Koichi

Disliked: Staff & service
Hotel looks quite new but some facilities need repair or renovation. The receptionist are quite aggressive and they insisted they didn’t receive my personal request through Hotrls.com system. Maybe your systems have not been connected well? Anyway, it looks nice hotel but some service are quite poor and not efficient but they wanted to insist they were right not customers.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stuart James

Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at this hotel. Beautiful, comfortable, large rooms and lovely staff! Thank you so much.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Excellent in room coffee options. Clean room. Pillow menu. Staff was helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Florence. Totally enjoyed the hotel staff. Exceptional front desk staff.
Stayed 2 nights in Oct 2025

8/10 Good

Jess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and warm, we are travelling with kids, the hotel has rooms which suit family. Services are very good. The hotel is in a quiet location, 20mins’ walk to the centre, 15mins’ walk to the main train station, very convenient.
Stayed 3 nights in Oct 2025

8/10 Good

Marcela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice property and I love the bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Stayed 4 nights in Oct 2025