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Quality Inn Florence Muscle Shoals

2.5 star property

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Lobby
Fitness facility
Free buffet breakfast
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
150 Etta Gray Drive, Florence, AL, 35630
  • Place, Regency Square Mall
    ‪13 min walk‬
  • Place, Deibert Park
    ‪1 min drive‬
  • Place, Wilson Lake
    ‪3 min drive‬
  • Airport, Muscle Shoals, AL (MSL-Northwest Alabama Regional)
    ‪9 min drive‬

Room options

Similar properties

Interior
Baymont by Wyndham Florence/Muscle Shoals
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.6 out of 5, Good, 935 reviews
The price is CHF 66
includes taxes & fees
19 May - 20 May
Baymont by Wyndham Florence/Muscle Shoals

About this property

Quality Inn Florence Muscle Shoals

This smoke-free hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Quality Inn Florence Muscle Shoals offers 47 air-conditioned accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they enjoy the helpful staff at Quality Inn Florence Muscle Shoals. During your stay, you'll be within walking distance of Regency Square Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Regency Square Mall and a few minutes from Children's Museum of the Shoals
  • Pets welcome for a fee
Quality Inn Florence Muscle Shoals offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is available. The business-friendly Quality Inn Florence Muscle Shoals also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Florence hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 15 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 03 May and close on 08 October.
  • Pool access available from 9:00 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Florence
Quality Inn Florence
Quality Inn & Suites Civic Hotel Florence
Florence Quality Inn
Quality Inn And Suites Civic Center
Quality Inn Civic Center
Quality Florence Muscle Shoals
Quality Inn Florence Muscle Shoals Hotel
Quality Inn Florence Muscle Shoals Florence
Quality Inn Florence Muscle Shoals Hotel Florence

Quality Inn Florence Muscle Shoals Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 86 out of 357 reviews
Rating 8 - Good. 116 out of 357 reviews
Rating 6 - Okay. 63 out of 357 reviews
Rating 4 - Poor. 48 out of 357 reviews
Rating 2 - Terrible. 44 out of 357 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Danial

Stayed 2 nights in Jan 2026

4/10 Poor

Brett

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean, number of things broken in the room, lamp bases were rusted. Breakfast was not good, fruit bowl had two apples that looked like they had been there for a week. Didn't rate terrible because the shower was hot and bed was comfortable, but outside of that, probably 2nd worst hotel i have stayed in.
Stayed 1 night in Nov 2025

6/10 Okay

Scott, Florence

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was "ok", the staff was "ok", it served the purpose of sleeping. Nothing fancy, but nothing horrible either.
Stayed 1 night in Nov 2025

10/10 Excellent

Randolph

Travelled with partner
Liked: Amenities
I did not use the pool.
Stayed 1 night in Nov 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdoor, not in use
Stayed 2 nights in Oct 2025

4/10 Poor

Edmund

The counter around the same no was dirty. Also sheets had stains
Stayed 1 night in Oct 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely dirty, appeared to be black mold on ceiling of bathroom, very must smelling, dirty carpets, dirty tub, and door lock didn’t work. Outdoor pool was green, huge stains on hallway carpet.
Stayed 1 night in Sep 2025

4/10 Poor

Myra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and bathroom were dirty. The furniture was banged up and scratched. The walls were dirty. The ceiling was stained. The baseboards were caked with dirt and dust. I asked for another room. It wasn’t much better and the basin in that bathroom was cracked.
Bathroom
Bathroom
Ceiling
Ceiling
Stayed 2 nights in Aug 2025

2/10 Terrible

Matt

Business traveller
Disliked: Cleanliness, property conditions & facilities
Overall the convenience of the location from my work made it comfortable; however, it was dirty, turn down service was terrible and the place had an odor of cigarettes and cigars:
Stayed 2 nights in Aug 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities
I want my money back. We checked it. The room was disgusting, dirty and the place smelled we ended up at the place next door
Stayed 1 night in Jun 2025

2/10 Terrible

Kenley

Stayed 2 nights in Jun 2025

4/10 Poor

Steven

Travelled with family and small children, Business traveller
Disliked: Staff & service, property conditions & facilities
room had cigarette smell
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Couch and comforter had large stains
Stayed 1 night in May 2025

2/10 Terrible

Linda

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was dirty. The first floor hall smell of marijuana. The pool area was not well kept the chairs were covered with bird crap. Nothing good to say about it.
Stayed 3 nights in Aug 2024

8/10 Good

Luke

Liked: Staff & service, property conditions & facilities, room comfort

Worth the money.

Staff was super friendly and property was clean. Sofa was stained and worn but overall room was nice. The bed and bedding was clean and comfortable. The breakfast was typical of most hotels but fresh and delicious. Will he staying again in the future.
Stayed 1 night in Aug 2024

6/10 Okay

Mickey

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ron

Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good value for the price. I will stay there again soon.
Stayed 4 nights in Jun 2024

8/10 Good

Michael

Travelled with family
.
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were super nice and friendly!
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service

Refused refund due to family emergency

I was scheduked to stay fir my son tournament at Pickwick, unfortunately my daughter had to go into the hospital here in Fl so we could not make it. Hotels.com would have refunded my night, but Quality Inn would not authorize it. I chose to jeeo the reservation since it was already paid for instead of cancelling so Quality Inn could rent it out again and make 2x the money or more as it was in demand due to 400 college kids in the tournament, plus thier families. I spend thousands a year in travel. I will never use Quality Inn again.
Stayed 1 night in May 2024

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024