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The Market Urban Hotel

4.0 star property
VIP Access

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Photo gallery for The Market Urban Hotel

Exterior
Daily buffet breakfast (EUR 12 per person)
Lobby sitting area
Deluxe Room, Terrace | Premium bedding, pillow-top beds, minibar, in-room safe
Hallway

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Via Nazionale 15, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Place, Piazza del Duomo
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room

9.6 out of 10
Exceptional
(23 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | Premium bedding, pillow-top beds, minibar, in-room safe

Economy Room

9.6 out of 10
Exceptional
(21 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, pillow-top beds, minibar, in-room safe

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room

Family Room | Premium bedding, pillow-top beds, minibar, in-room safe

Family Room

9.2 out of 10
Wonderful
(14 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

9.8 out of 10
Exceptional
(34 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Terrace

9.8 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Deluxe Room

Triple Deluxe Room | Premium bedding, pillow-top beds, minibar, in-room safe

Triple Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters) | Premium bedding, pillow-top beds, minibar, in-room safe

Annex Building Deluxe Apartment (100 meters)

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About this property

The Market Urban Hotel

Hotel with a bar, 4-minute walk to Piazza di Santa Maria Novella
A bar/lounge, coffee/tea in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
The Market Urban Hotel offers 30 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The sightseeing around The Market Urban Hotel gets high marks from our customers. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Piazza di Santa Maria Novella and 8 minutes on foot from Cathedral of Santa Maria del Fiore
The Market Urban Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The Market Urban Hotel also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 39 per day)
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1MZ9HXG5O

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

Reviews

The Market Urban Hotel Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 804 out of 1006 reviews
Rating 8 - Good. 137 out of 1006 reviews
Rating 6 - Okay. 46 out of 1006 reviews
Rating 4 - Poor. 12 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

Reviews

10/10 Excellent

JUDILYN, Clifton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice, they clean the room every day. Breakfast is excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our time in Florence. Breakfast was really good with a lot of choices. Room was very large for 3 adults. We would definitely stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ellsie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was located in a very central location close to the train and bus stations. It was also walkable to all the main attractions! The staff were very friendly and helpful from the reception, to the breakfast, to the housekeeper. The breakfast is a must— delicious with lots of options!
Stayed 4 nights in Aug 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff. Good location and close to many attractions. However, the breakfast selection is somewhat limited and the reception area is rather small. Over all a good choice for a busy traveler.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel. It was very modern, clean, and the breakfast was delicious
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly and welcoming!
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy quick access to the train and to the center. Great if you are taking a trip to Florence and surrounding areas. Such heartwarming surprise to find biscotti at my door on last day with a handwritten thank you note. Welcoming
Stayed 2 nights in Aug 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a wonderful stay at this hotel in Florence. The location couldn’t be better right in the heart of the city, making it easy to walk to all the major sights, shops, and restaurants. What really stood out to me was the hospitality. The receptionist was incredibly welcoming from the moment I arrived and went above and beyond by giving me a detailed map of the city, pointing out how to get to key attractions as well as local spots worth visiting. I truly appreciated that personal touch, it made exploring Florence so much easier and more enjoyable. The room itself was spotless, comfortable, and had everything I needed for a relaxing stay. I was impressed with how well-kept and clean everything was, and it really added to the overall positive experience. Overall, this hotel exceeded my expectations. Between the unbeatable location, the genuine hospitality, and the clean and comfortable rooms, I couldn’t have asked for a better stay. I would definitely choose this hotel again on my next trip to Florence and highly recommend it to anyone visiting the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

arezoo

Liked: Staff & service, amenities, property conditions & facilities
I had a very good experience during my stay in this hotel. Very clean, staff are very nice and friendly and polite.Rooms are very clean, great showers in the rooms, the breakfast they serve is awesome, they give tiny jam jars to you instead of jam in plastic containers, cut fruits, pancakes, eggs in different varieties, etc. even snacks you can grab to go on your busy walking day ahead! They place a bag of a kind note and tuscany special biscotti at your door on the night before your check out, which was a very nice gesture by them. Air conditioner in the rooms works well. There are enough power outlets and cloth hangers, the bathroom is well facilitated as well. The minibar in the room is very good too.
Stayed 3 nights in Aug 2025

2/10 Terrible

Hong

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very close to train station, groceries, dining, shops and to Florence’s landmarks. Will recommend this hotel to friends and families.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruchika

Liked: Property conditions & facilities
Nice and clean
Stayed 2 nights in Aug 2025

8/10 Good

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, superior comfort bedding, staff were great. The only 2 things I wasn’t really impressed are the intermittent temperature of hot water and acoustic (you can hear next door tv and the slamming door is extremely loud). These 2 things are essential for a good night sleep after out and about all day.
Stayed 5 nights in Aug 2025

10/10 Excellent

sarica

Stayed 2 nights in Aug 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Amenities
The room we stayed in was clean and had comfortable beds. The air conditioning was great, considering the scorching heat outside due to summer weather! Overall had a pleasant stay here. The staff were all very friendly and helpful!
Stayed 1 night in Jul 2025

10/10 Excellent

Oluremi

Stayed 1 night in Aug 2025

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding. Highly recommend.

This was by far the best hotel we stayed at over our vacation. The staff from front desk to cleaning staff were helpful, friending, snd responsive. The air conditioning was great. Electrical outlets by the bed, bedding was comfortable. The location was perfect and close to all the major sites and nice restaurants. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel. Very friendly staff and nice, clean rooms. Leiann and Carla were lovely breakfast service staff and made the best coffees with the friendliest smiles. We were very happy with the staff and service at this hotel!
Stayed 3 nights in Jul 2025

8/10 Good

Shadi, Irvine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was Ok, the area around the hotel is a little bit inconvenient. There were several homeless people and a lot looking weird. I was just worried about my family in this neighborhood
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop patio is beautiful. The breakfast is lovely and it's a nice option to be able to eat outside.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Staff & service, amenities
Staff was incredibly helpful and friendly. Also the room was ideal for a clean, safe and convenient experience in the city center.
Stayed 1 night in Jul 2025

4/10 Poor

Najib, Glendale

Liked: Cleanliness, staff & service
Pros: Excellent location Excellent cleanliness Excellent safety. Updated rooms Cons: WiFi is Terrible. Does NOT reach the rooms despite many many calls and attempts to fix. I had to keep buying ice cube and put them in the refrigerator to keep my stuff cold.
Stayed 1 night in Jul 2025