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Tourist House

3.0 star property

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Photo gallery for Tourist House

Exterior
Daily continental breakfast for a fee
Daily continental breakfast for a fee
Handrails in stairways
Classic Double Room, 1 Bedroom, Private Bathroom | Desk, laptop workspace, blackout curtains, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Via della Scala, 1, (Piazza Santa Maria Novella), Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Place, Ponte Vecchio
    ‪9 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Classic Double Room, 1 Bedroom, Private Bathroom

Classic Double Room, 1 Bedroom, Private Bathroom | Desk, laptop workspace, blackout curtains, free WiFi

Classic Double Room, 1 Bedroom, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Single Room, 1 Bedroom, Private Bathroom

Classic Single Room, 1 Bedroom, Private Bathroom | Desk, laptop workspace, blackout curtains, free WiFi

Classic Single Room, 1 Bedroom, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room, Private Bathroom

Comfort Triple Room, Private Bathroom | Desk, laptop workspace, blackout curtains, free WiFi

Comfort Triple Room, Private Bathroom

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, 1 Bedroom, Non Smoking, Private Bathroom

Family Quadruple Room, 1 Bedroom, Non Smoking, Private Bathroom | Desk, laptop workspace, blackout curtains, free WiFi

Family Quadruple Room, 1 Bedroom, Non Smoking, Private Bathroom

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room, 2 Single Beds

Comfort Twin Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, free WiFi

Comfort Twin Room, 2 Single Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room, 1 Bedroom, Private Bathroom (Small)

Economy Double Room, 1 Bedroom, Private Bathroom (Small) | Desk, laptop workspace, blackout curtains, free WiFi

Economy Double Room, 1 Bedroom, Private Bathroom (Small)

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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Exterior
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The price is CHF 77
includes taxes & fees
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About this property

Tourist House

This smoke-free hotel features concierge services, free Wi-Fi in public areas and multilingual staff assistance.
Tourist House offers 10 accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

During your stay at Tourist House, you're just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge
  • Steps from Piazza di Santa Maria Novella and 5 minutes on foot from Arno River
Tourist House offers its guests multilingual staff and concierge services. WiFi is free in public spaces.

This 3-star Florence hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 12 for adults and EUR 12 for children

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: 7:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Tourist House
Tourist House Florence
Tourist House Hotel
Tourist House Hotel Florence
Tourist House Ghiberti Hotel Florence
Tourist House Hotel
Tourist House Florence
Tourist House Hotel Florence

Tourist House Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 161 reviews
Rating 8 - Good. 72 out of 161 reviews
Rating 6 - Okay. 41 out of 161 reviews
Rating 4 - Poor. 11 out of 161 reviews
Rating 2 - Terrible. 6 out of 161 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

GUSTAVO IRAM

Liked: Cleanliness, staff & service, amenities
The room was big with a window to a nice garden, everything related with the check in or check out was so easy, a solid option I would return to this place
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Milind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication was also easy over phone & whatsapp
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well placed in Florence

Well placed by the station and within good walking distance of various sights in Florence. Breakfast was continental and ample. My only reservation is the noise that emanates from the breakfast area very early in the morning with doors banging. We were in a room right next to the area.
Stayed 2 nights in May 2024
Verified

4/10 Poor

Zheng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and expensive, long stairs with no life cause big problem for someone like me who has mobility needs. Location is good though.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Basak

Liked: Cleanliness, staff & service, amenities
Oda tertemizdi. Resepsiyondaki hanımefendi ve diğer personeller çok güler yüzlüydü. Gönül rahatlığı ile burada konuk katabilirsiniz.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yoshiko

Liked: Cleanliness, amenities, property conditions & facilities
客室はきれいに整えられていました。 フロントの方の説明はとても丁寧で、宿泊直前に、ホテルについての詳しいメールも下さいました。 場所はサンタマリアノベッラ教会のすぐ近くで観光には最適です。
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Fabiano

Liked: Staff & service
ÇA VA
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel typique et agréable pour court séjour
Stayed 1 night in Jun 2024
Verified

8/10 Good

Tom Sørum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sentral beliggenhet. Enkelt og rimelig.

Et greit litt slitent hotell med sentral beliggenhet. Rommet vårt var stort nok, men det et et gammelt hotell så det er rimelig lytt. Frokosten er enkel og grei.
Stayed 2 nights in Oct 2023
Verified

2/10 Terrible

Chau

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there is nothing to like this property
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Valentino a Firenze

Buono come hotel pulito, in posizione ottimale per muoversi e visitare la città. Raggiungibile in 5 minuti dalla stazione Santa Maria novella, lo consiglio
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

家庭的な雰囲気は良かったが、防犯管理態勢が弱いと感じた、部屋は勿論、朝食会場も。
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Lulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room opened up to a courtyard. We were shown to our room and shown the amenities. Loved the little complimentary slippers. Good location. Google maps has address incorrect.
Stayed 1 night in May 2019
Verified

8/10 Good

Salva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio, centrico y el desayuno muy bien.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Ornella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un fine settimana a Firenze.

Ottima posizione in pieno centro a due passi dalla stazione ferroviaria di Santa Maria Novella. Hotel senza problemi, pulitissimo con buonissimo rapporto qualità prezzo. Il personale è stato molto gentile e cordiale, ci siamo trovati benissimo. Colazione ottima e abbondate. Sicuramente sarà il nostro punto di riferimento se tornerEmo a Firenze.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Ricardo

Liked: Cleanliness

Localização!

Quando chegamos ofereceram nos um quarto melhor do que tinha reservado, tivemos um upgrade sem pagar! Otima localização (3min da estação S.M.N e mesmo na praça S.M.N)! Bem recebidos com recomendações onde comer e viver da melhor maneira Florença. Bom sinal wifi Não tem elevador e o pequeno almoço podia ter mais variedade. Nem todos os recepcionistas falam inglês.
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Comodissima la posizione. Gentile la signora che ci ha accolti. Buona scelta per la colazione. Alcuni capelli nel letto. Non é possibile aprire la finestra del bagno e non c'è aspirazione.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

RR

Disliked: Property conditions & facilities, room comfort
Great location. But shower has no pressure, soap and shampoo quality are the worst I ever seen. Room has high ceilings but not enough light.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly. It's a small hotel, that is a little older, but clean and friendly.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel agradable con buena ubicación. No tiene recepción las 24 horas.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Albergo gradevole posto in posizione strategica e centrale, dalla quale è possibile raggiungere i principali monumenti della città in pochi minuti.
Stayed 3 nights in May 2018
Verified

4/10 Poor

Verified traveller

Disliked: Room comfort
non soddisfacente della camera con un bagno (la doccia non entra una persona un'po robusta) piccolo .Comodo .per vicino stazione S.M.Novella
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Thayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo custo beneficio

Excelente localização, com deslocamento facil e rapido para a estaçao e pontos turisticos. Vabtagem de possuir cafe da manha adequado para o padrao europeu. Funcionarios cordiais.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅から近く場所もわかりやすい。 雰囲気の良いホテル。 入り口からレセプションまで20段位の階段がありエレベーターは無い。 隣のレストランは安くて美味しい。
Stayed 3 nights in Mar 2018
Verified

8/10 Good

Yoichi

Liked: Cleanliness, property conditions & facilities, room comfort

立地は申し分なし

フィレンツェ駅近くとサンタマリアノヴェッラ広場のすぐ横で立地は申し分ありません。シャワーの使い勝手も良くホテルとしての条件は一通り揃っていて快適です。通りから部屋に至る鍵も２つ渡され気楽に過ごせました。しかし古さは感じますが、清潔さはあります。食事は一切ついていませんが、近くには店やレストランがあり便利です。
Stayed 3 nights in Feb 2018