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The Southcliff Hotel

2.5 star property

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Photo gallery for The Southcliff Hotel

Front of property
Reception
Bar (on property)
Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
22-26 The Leas, Folkestone, England, CT20 2DY
  • Place, Leas Cliff Hall
    ‪1 min walk‬
  • Place, Folkestone Harbour
    ‪12 min walk‬
  • Place, Folkestone Beach
    ‪16 min walk‬

Room options

View all photos for Standard Double Room, Balcony, Sea View

Standard Double Room, Balcony, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, City View

Standard Twin Room, 2 Single Beds, City View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds, City View

  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room, Multiple Beds, Sea View

Family Quadruple Room, Multiple Beds, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds, Sea View

  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 6 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, City View

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Sea View

  • 12 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, Multiple Beds, City View

Family Quadruple Room, Multiple Beds, City View | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

The Southcliff Hotel

Beachfront hotel for sun and fun
Self parking, express check-out and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a banquet hall.
The Southcliff Hotel offers 68 accommodations with coffee/tea makers and free toiletries. 22-inch LCD televisions come with digital channels.

Bathrooms include baths or showers. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at The Southcliff Hotel, you're just a quick walk from Lower Leas Coastal Park. You'll find features such as free WiFi in public areas, plus meeting rooms and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include meeting rooms, a lift and a terrace
  • 12 minutes by car from Port Lympne Wild Animal Park and Gardens and 12 minutes from Dover Western Docks Cruise Terminal
  • Pets welcome for a fee
As a guest of The Southcliff Hotel, you'll find a terrace, express check-out, and a lift. Public spaces have free WiFi. For a fee, parking is available.

This Victorian Folkestone hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Onsite parking includes off-street options

Things to do

  • 9-hole adjacent golf course

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Banquet hall
  • Built in 1865
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children 1 and younger are not allowed at this property. All guests older than 1 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 7 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Southcliff Folkestone
Southcliff Hotel
Southcliff Hotel Folkestone
The Southcliff Folkestone, Kent, UK
The Southcliff Hotel Folkestone
Southcliff Hotel Folkestone
The Southcliff
The Southcliff Hotel

The Southcliff Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 250 out of 998 reviews
Rating 8 - Good. 337 out of 998 reviews
Rating 6 - Okay. 226 out of 998 reviews
Rating 4 - Poor. 119 out of 998 reviews
Rating 2 - Terrible. 66 out of 998 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room had been refurbished to a high standard. The staff were very helpful & nothing was too much trouble.
Stayed 4 nights in Jun 2025

6/10 Okay

Michael

Travelled with partner
Disliked: Property conditions & facilities
Convenient location close to town centre and beach. Room was basic but sufficient if it's just somewhere to sleep,as it was for us. Only problem was the shower which took a while to get up speed. Had to lay shower head in the tray to get full flow!
Stayed 3 nights in Jun 2025

8/10 Good

Darren

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2025

8/10 Good

jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Southcliff has a great location high above the beach. I got a great view of a massive thunderstorm over France. It also has a smallish lift (elevator) to all floors. My ensuite bathroom room was small but adequate. The window was difficult to open (and keep open). Two electrical outlets are not enough in the 21st century.
Stayed 2 nights in Jun 2025

2/10 Terrible

Shelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place needs work. Not clean. The water is very hot and cannot be adjusted
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful - This is why it is so cheap

Really sorry to say this but this place is a dump! Windows don't open, no AC, dirty bed sheets, shower was awful and leaked, bed was rock hard, pillows tiny and gave me a really sore neck, awful smell, dodgy lift, huge piles of dirt and rubbish out the front, really noisy at night (hearing "call to prayer" multiple times through the night from residents upstairs"). I would never stay here again.
Stayed 1 night in Jun 2025

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I don’t like to give negative reviews but this place was very run down and could do with a big renovation. The bathroom was grubby and dated, the furniture was dated. If felt like I was in the 80’s again. We were meant to stay 2 nights but only ended up staying for one because it wasn’t a pleasant place to stay. The only positive thing I could say is that the location was good and the staff were friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Been many times in the past however not for the last 4 or 5 years. Was nice to see it hasnt changed too much and still old school quirky. Nice fresh paint in the rooms. Only disapointment was we had a sea view room above entrance. People outside talking at 5:30 am quite loudly. Which woke us up.Will come back again but not in a room directly above reception.
Stayed 1 night in Jun 2025

8/10 Good

miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having work done at hotel so couldn't get a breakfast. Room was ok had to ask for someone to close windows .it was easy to reach were I was going so not to bad
Stayed 2 nights in Jun 2025

4/10 Poor

Vicky

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

revolution tv

Business traveller
Stayed 1 night in Jun 2025

4/10 Poor

Pamela

Disliked: Cleanliness, amenities, property conditions & facilities
Everthing
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Overnight stay only. Extremely dated and room and bathroom needed major update. Bed however was comfortable
Stayed 1 night in May 2025

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel I have ever stayed in. The room was dirty with stained carpets, clumps of hair on the floor. The toilet was cracked and did not flush properly the bath was stained, there was no hot water. The Staff were borderline surly at best. We had to request towels which we then had to take up to the room ourselves The hotel provided no food due to renovations which were not flagged on Expedia nor by the hotel st the time of booking. If an hotel is being renovated you have an obligation to warn potential customers before taking their money. This is VERY POOR by Expedia
Stayed 2 nights in May 2025

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service, amenities
Good Points - Very comfy and large bed. Friendly staff and very quiet. Very cool retro lift which was a highlight. Small bar with decent pool table. Bad Points- Greeted with a £30 damage deposit request on arrival which you get back once the cleaner has inspected your room. Makes you feel like your untrusted and dodgy. Website states parking yet this is basic on street pay and display parking away from hotel. Whole hotel is like stepping back in time. In need of major refurb. Bar was lacking alcohol, lights for pool table illuminating the floor next to the table. No partition on balcony so couldn't leave door open over night, no windows for fresh air. Door to room would not lock, had to prop a chair behind door.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreadful

First impression, outside looked scruffy and seedy. What appeared to be a homeless person on a mobility scooter in the reception doorway, shouting. Receptionist was friendly and check in was efficient. Inside hotel was scruffy, dated, dark and seedy. Room was the same. Beds were clean and thank god white sheets which were clean. Bathroom absolutely horrendous. Old bits of scruffy wood panelling, half a cupboard of sorts. Just awful.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

I would not stay again

The area, or the clientele at least, was very sketchy. The water was an orange/brown when I first turned on the faucet. I did not feel safe to leave my car on the street or drink the water… which is all you need to know. The hotel is very dated and lacks AC.
Stayed 1 night in Apr 2025

10/10 Excellent

Nazratun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family weekend stay

Excellent location and great value for the price paid. Old building but very tidy and polite and friendly staff. Lovely sea view from the window and room was very spacious.
Stayed 2 nights in May 2025

6/10 Okay

Veronica

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

As a well travelled couple both in the uk and abroad this has to be the worst hotel i have ever stayed in. No heating, discarded tissues in the room, an unfriendly receptionist, no free parking as stated, water stains on the ceiling worse than the titanic, the shower wouldnt give a sparrow a good wash and completely run down. Makes fawlty towers look like a luxury resort.
Stayed 1 night in May 2025

4/10 Poor

lee

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was unablento have a shower as the water drbbled out out the shower head, really disappointing
Stayed 1 night in May 2025

8/10 Good

Clive

Business traveller
Liked: Cleanliness, staff & service
Friendly helpful staff. No breakfast available as yet, but guided to alternatives. Needs sweetners in the room for diabetics (coffeee/tea) Would stay again for business meetings
Stayed 2 nights in May 2025

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service
Lady very helpful, pity the property is somewhat needing attention. Considering a lot of homeless people are currently living there which is great for them and the property but is not necessarily conducive for travellers.
Stayed 1 night in May 2025

4/10 Poor

Jack

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

M.J.

Travelled with family
Liked: Cleanliness, staff & service
Simple, but clean hotel at very reasonable price. Excellent location.
Stayed 1 night in Apr 2025