6/10 Okay
Kim
28 Feb 2025
The Staff was very nice and accommodating. However, I would like to have known before driving hwy 20 and arriving at dark that the water was brown. We were not told this until after we signed and paid. At first glance at dusk the gardens and gift shop looked charming. I stubbed my toe on some damage flooring at the entrance to the room. The walls were thin and the guy next to us was very loud. The place has good bones and the spa concept it lovely but they have a lot of repairs and improvements to make before this a place I would reccommend or return to. We didn't even shower and I brushed my teeth with bottled water despite being told it was from excess rainfall and that the minerals were good for my skin. I was told that there was new flooring ordered for the room, and while we couldn't work the TV, someone came and gained access to it for us. I wish these nice people success in their renovations and bringing this interesting spot up to a better rating.
Kim
Stayed 1 night in Feb 2025