The biggest disappointment was the pool heater not working. I did ask for a refund of some kind since Fort Lauderdale offers so many other homes, closer to the convention center where our work event was, and I would have chosen one of those options if it was clear we wouldn't be getting in the pool, but the host didn't respond to that request. Overall, it felt like staying in a home someone had recently moved out of. There is a closet labeled for towels in the common space, but it was empty. We found towels in the primary closet. No detergent for washer. None of the remotes had batteries in them (fans/lights/tvs). The primary bedroom had glass doors that opened to the lanai, but an alarm sounded every time the doors were opened without any instruction on how to turn it off. If it were cheaper, my expectations would have been less. But at over 2200 for 4 nights, it wasn't worth it. On the plus side...The host was responsive when I originally reached out about the error message when turning on the pool heater; we quickly moved to texting, and he stayed in touch when having someone come out to look at the pool. The beds were very comfortable. The decor was cute. The rooms were spacious. I felt safe.