When we arrived at the house at 4pm, which was a scheduled time, the cleaners were still getting the place ready. We had to wait for 40 minutes outside. The swimming pool was not clean. The water circulated, but the filter was clogged and it was low on salt/chlorine, which resulted in murky water. In the 2nd bath the exhaust fan did not work and the tub did not drain properly. Some work was done on the interior, but it was unprofessionally done. Also it was very minimalistic: two rolls of toilet paper for our family of 7 for a week, for example...no hand soap, detergents provided.