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Prime Hotel

3.0 star property

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Photo gallery for Prime Hotel

A hotel room with a large bed, a desk, a TV, a bathroom with a sink and mirror, and a window with blinds.
A hotel corridor with a patterned floor, potted plants, and a ceiling light.
A hotel corridor with a stone wall, a wooden door, a potted plant, and a fountain.
A spacious living room with leather sofas, a fireplace, and a television.
A reception desk with a stone wall, a large 'P' logo, and two framed pictures of the aurora borealis.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
10131 Franklin Avenue, Fort McMurray, AB, T9H 2K8
  • Place, Peter Pond Mall
    ‪10 min walk‬
  • Place, Rivers Casino
    ‪10 min walk‬
  • Place, MacDonald Island Park
    ‪16 min walk‬
  • Airport, Fort McMurray, AB (YMM)
    ‪27 min drive‬

Room options

View all photos for King Bachelor

A hotel room with a bed, a desk, a TV, a bathroom with a sink, and a mirror.

King Bachelor

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room-2 Queen Beds

A hotel room with two beds, a desk, a television, and a kitchenette.

Executive Room-2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive King Room

A hotel room with a bed, a desk, a TV, a bathroom with a sink, and a mirror.

Executive King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Bachelor with Kitchenette

A hotel room with a bed, desk, chair, television, and a small table with fruit.

King Bachelor with Kitchenette

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, a small table, a sofa, and a kitchen area with a sink.

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Queen Beds

A hotel room with a bed, a desk with a television, a chair, a small table, and a window with blinds.

Executive Room, 2 Queen Beds

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Bachelor

A hotel room with a large bed, a desk, a TV, a bathroom with a sink and mirror, and a window with blinds.

King Bachelor

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Express Room

A hotel room with a bed, a desk with a laptop, a TV, and artwork on the walls.

King Express Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Prime Hotel

A meeting room, dry cleaning and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a fireplace at reception. Housekeeping is available once per stay.
Prime Hotel offers 82 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Fort McMurray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Our customers tell us that they can't get enough of the helpful staff at Prime Hotel. During your stay, you'll be within walking distance of Rivers Casino. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and a computer
  • Within a 15-minute walk of Rivers Casino and Athabasca River
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Prime Hotel. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Fort McMurray hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 5:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1996
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a valid credit card at check-in for all reservations for incidentals.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per day, plus a deposit of CAD 25 per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 27.3 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 27.3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fort McMurray Podollan
Podollan
Podollan Fort McMurray
Podollan Inn
Podollan Inn Fort McMurray
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta
Prime Hotel Hotel
Prime Hotel Fort McMurray
Podollan Inn Fort McMurray
Prime Hotel Hotel Fort McMurray

Prime Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 319 out of 750 reviews
Rating 8 - Good. 242 out of 750 reviews
Rating 6 - Okay. 101 out of 750 reviews
Rating 4 - Poor. 35 out of 750 reviews
Rating 2 - Terrible. 53 out of 750 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was nice and clean, bed was comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
The location was easy to find, not so easy for parking until you got checked in but the room was amazing and a nice place to unwind
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, and excellent staff. Very good value.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great place - heated parking, clean rooms and great staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Oluwagbohunmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, everything looks great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable. Underground heated parking was great in a snowstorm. Breakfast was OK. Hot breakfast means you need to microwave the bag breakfast. Great price.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mathieu

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, the place is looking better every time I visit. Always a good stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was friendly and remembered us from 2 years ago
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

rajesh

Disliked: Cleanliness, amenities, property conditions & facilities
Staffs are rude
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room comfortable beds staff are amazing Boston Pizza is across the street.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Will stay again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

P Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Secure heated parking, friendly staff, and clean facility
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
I was very satisfied with my stay. I would recommend this property
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
I had a nice stay at Prime. The staff were very courteous and polite. The room was clean, the bed was comfortable and the rate was reasonable. I would recommend this hotel for anyone staying in the area.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Cleofe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not applicable I was robbed taken my money and was not allowed to stay This is a scam to me
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service
Yes the room was very clean and all the staff was very helpful and big smiles. Great!!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Jalees

Liked: Cleanliness, amenities
Exceptional service provided by the front desk staff.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Milan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value when staying at this property.
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Pat

Liked: Cleanliness, staff & service, amenities
Staff, heated parking, I missed the hit breakfast but that’s okay It will be back soon
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Michael

Liked: Staff & service
Too much money spent on the outside, not enough in the rooms.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

rajesh

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I was 15 days there , They didn’t clean the room daily ,and the end the stay they were asking towels are missing and house keeping staff were telling check your bag, that’s not my first stay in that hotel, I stayed before, nobody asked like this ,I don’t even touch their amenities also, they are not standard one , I was Expedia customer for more than 4 years , this is not my first stay for hotels ,
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

samuel

Disliked: Staff & service
No one speaks English. Extremely difficult to check in. Breakfast bags are ridiculous. There are two other places near by that are way better options for the same price.
Stayed 1 night in Mar 2026