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Quality Hotel The Reef

4.0 star property

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Photo gallery for Quality Hotel The Reef

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Lobby
Meeting facility
Lobby
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pool
  • Hot tub
  • Gym

Explore the area

View in a map
Tordenskjoldsgade 14, Frederikshavn, 9900
  • Place, Frederikshavn Harbour
    ‪7 min walk‬
  • Place, Kattegat Silo
    ‪9 min walk‬
  • Place, Palmestrand Beach
    ‪4 min drive‬

Room options

View all photos for Double Room (Compact)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Double Room (Compact)

9.2 out of 10
Wonderful
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Superior Twin Room

8.6 out of 10
Excellent
(35 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Superior Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Room

Family Room | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Family Room

8.0 out of 10
Very good
(33 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Junior Suite

Junior Suite | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Quality Hotel The Reef

Family beach fun and free water park
Guests of this beach hotel will appreciate convenient on-site amenities such as a 24-hour fitness centre and a sauna. Housekeeping is available on request.
Quality Hotel The Reef offers 210 accommodations with a safe and a hairdryer. 50-cm flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

4 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park, a sauna and a 24-hour fitness centre.

Children aged under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Quality Hotel The Reef. During your stay, you're just a quick walk from Bolten. Features include free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Self-parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and 4 hot tubs -
  • Steps from Bolten and Frihedsmonumentet
  • Pets welcome for a fee
Quality Hotel The Reef offers its guests a complimentary water park, 4 hot tubs, a waterslide, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 14 meeting rooms available. An outdoor pool, a children's pool, and a 24-hour fitness centre are also featured at the family-friendly Quality Hotel The Reef. Parking is available for a fee.

This 4-star Frederikshavn hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
The Social Bar & Bistro – On-site lobby lounge.
Jaco's – This buffet restaurant only serves breakfast. Open daily.
The Social Bar & Bistro – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Coco Lounge – Overlooking the pool, this café serves lunch and light fare. Open daily.
Sundeck Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (DKK 125 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Coco Lounge
  • Jaco's
  • Sundeck Bar
  • The Social Bar & Bistro
  • The Social Bar & Bistro

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free water park
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Free water park access
  • Indoor pool
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Conference centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 1 year old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for DKK 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: DKK 125.00 per day
  • Pet fee: DKK 300 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 1 year old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reef Scandic
Scandic Reef
Scandic Reef Frederikshavn
Scandic Reef Hotel
Scandic Reef Hotel Frederikshavn
Scandic Stena Line Frederikshavn Hotel Frederikshavn
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn, Jutland, Denmark
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn
Scandic The Reef
Quality Hotel The Reef Hotel
Quality Hotel The Reef Frederikshavn
Quality Hotel The Reef Hotel Frederikshavn

Reviews

Quality Hotel The Reef Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 120 out of 208 reviews
Rating 8 - Good. 63 out of 208 reviews
Rating 6 - Okay. 20 out of 208 reviews
Rating 4 - Poor. 5 out of 208 reviews
Rating 2 - Terrible. 0 out of 208 reviews

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Breann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, this was the best hotel experience I’ve ever had. The room was beautiful, staff were exceptionally friendly, and the water park was beyond my expectations. Everything about the hotel was beautiful, and so full of details. 10/10
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Supert badeland

Badelandet veier opp for dårlig service og elendig utvalg av glutenfri mat og tilrettelegging slik at cøliakere også kan få en god frokost. Pluss for innpakket brød og knekkebrød. Badet på rommet kunne trengt en oppussing. Og det var dårlig at det ikke var såpe i alle dusjene på badeland slik at folk får vasket seg. Badelandet var fantastisk og verdt besøket. Hotellet ligger også sentralt til i Frederikshavn med gode parkeringsmuligheter, selv om det kostet 170 dkr for 2 netter. Perfekt for barnefamilier!
Stayed 2 nights in Jul 2025

8/10 Good

Kine

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nydelig hotell med tidenes badeland. Negativt: Må Parkering (mot tillegg)
Stayed 3 nights in Jul 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Mats

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Erasmus

Stayed 1 night in Jun 2025

8/10 Good

Janni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Ok hotel. Badeland var for koldt til små børn. Værelset var varmt og man kunne ikke sove med åbne vinduer pga støj.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Jättebra äventyrsbad, men uselt hotellrum. Ingen AC, varmt att sova och vistas i, gammalt och smutsigt badrum. Vi fick inte bada efter utcheckning kl 11, vilket vi brukar göra i Sverige. Snålt med tanke på hotellpriset.
Stayed 1 night in Jul 2025

8/10 Good

Ulrika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Betinna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avkoppling de lux

Väldigt skön säng,! Bra service, rent och fräscht👍
Stayed 1 night in Jul 2025

10/10 Excellent

Per

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Piret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk upplevelse

Stayed 1 night in Jul 2025

10/10 Excellent

Rune

Stayed 6 nights in Jul 2025

10/10 Excellent

Trine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Magne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Hana

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Shaymaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Maria Elena

Travelled with family
Disliked: Room comfort

Bemötande

Personalen svarar oprofessionell när jag frågade om man kan få varm vatten på rummet som tidigare. ”Det finns ingen gratis längre det kostar 34kr en kopp varmvatten till te,” och Har sämsta säng, mjuk madrass och kudde är helt platt fick ont i ryggen. Front desk borde säga till gäster tack för ditt vistelse till alla gästerna vid utcheckning. De står som en kassörska på mataffären och inte som service inriktad personal på hotellet. Mycket smuts som flyter på bubbelpool.
Stayed 1 night in Jul 2025

8/10 Good

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Øystein

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bra! Men service skjerpings!

Alt på oppholdet var greit, men grunnet en veldig dårlig service innstilt person i baren ved å få låne ett bestikk til babymat, så får servicen laveste score, her var det altså ikke greit å få låne bestikk til baby-mat. Jeg tenker at det får ann å ja litt forståelse for folk som reiser med små barn, ville ikke hjelpe eller bidra til å si hvor jeg kunne låne/kjøpe bestikk.
Stayed 2 nights in Jul 2025