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Quality Hotel The Reef

4.0 star property

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Photo gallery for Quality Hotel The Reef

An indoor water feature with a circular pool, surrounded by rock formations and tropical plants.
Meeting facility
A spacious lounge area with wicker furniture, a striped sofa, and various potted plants.
A staircase surrounded by lush greenery and a palm tree.
A spa area with a stone wall, a pool, and a staircase.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Tordenskjoldsgade 14, Frederikshavn, 9900
  • Place, Krudttarn
    ‪6 min walk‬
  • Place, Frederikshavn Harbour
    ‪10 min walk‬
  • Place, Kattegat Silo
    ‪10 min walk‬

Room options

View all photos for Standard Room

A bed with white and blue pillows, a wooden headboard, and a white nightstand with a lamp.

Standard Room

8.6 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A modern hotel room with a wooden bed, a desk with a computer, a sofa, and a ceiling fan.

Standard Double Room

9.2 out of 10
Wonderful
(29 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a bunk bed, a ceiling fan, and a window with curtains.

Superior Twin Room

8.8 out of 10
Excellent
(52 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Room

A bedroom with a bed, a desk, a chair, and a lamp.

Family Room

8.0 out of 10
Very good
(39 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | In-room safe, blackout curtains, iron/ironing board (on request)

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for DOUBLE STANDARD

A bathroom with a glass shower enclosure, a sink, and a mirror.

DOUBLE STANDARD

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard double

A hotel room with a bed, a desk, a chair, a ceiling fan, and a TV.

Standard double

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Quality Hotel The Reef

Guests of this beach hotel will appreciate convenient on-site amenities such as a 24-hour fitness centre and a sauna. Housekeeping is available on request.
Quality Hotel The Reef offers 210 accommodations with a safe and a hairdryer. 50-cm flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

4 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park, a sauna and a 24-hour fitness centre.

Children aged under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Quality Hotel The Reef. During your stay, you're just a quick walk from Bolten. You'll find features such as free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and 4 hot tubs -
  • Steps from Bolten and Frihedsmonumentet
  • Pets welcome for a fee
Quality Hotel The Reef offers its guests a complimentary water park, 4 hot tubs, a waterslide, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 14 meeting rooms available. An outdoor pool, a children's pool, and a 24-hour fitness centre are also featured at the family-friendly Quality Hotel The Reef. Parking is available for a fee.

This 4-star Frederikshavn hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
The Social Bar & Bistro – On-site lobby lounge. Open daily.
Jaco's – This buffet restaurant only serves breakfast. Open daily.
The Social Bar & Bistro – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Coco Lounge – Overlooking the pool, this café serves lunch and light fare. Open daily.
Sundeck Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (DKK 125 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: DKK 190 for adults and DKK 190 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Coco Lounge
  • Jaco's
  • Sundeck Bar
  • The Social Bar & Bistro
  • The Social Bar & Bistro

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free water park
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Free water park access
  • Indoor pool
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Conference centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Bar/Lounge
  • Dining venue
  • Sauna
  • Hot tub
  • Swimming pool
  • Water park

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 1 year old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for DKK 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 190 for adults and from DKK 190 for children
  • Covered self-parking fee: DKK 125.00 per day
  • Pet fee: DKK 300 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 1 year old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reef Scandic
Scandic Reef
Scandic Reef Frederikshavn
Scandic Reef Hotel
Scandic Reef Hotel Frederikshavn
Scandic Stena Line Frederikshavn Hotel Frederikshavn
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn, Jutland, Denmark
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn
Scandic The Reef
Quality Hotel The Reef Hotel
Quality Hotel The Reef Frederikshavn
Quality Hotel The Reef Hotel Frederikshavn

Quality Hotel The Reef Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 259 out of 477 reviews
Rating 8 - Good. 156 out of 477 reviews
Rating 6 - Okay. 46 out of 477 reviews
Rating 4 - Poor. 11 out of 477 reviews
Rating 2 - Terrible. 5 out of 477 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part of it is the friendly , very helpful staff and the waterpark. The kids and us enjoyed it a lot .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Neli-Esperanza

Liked: Staff & service, amenities
😊😊 😊😊
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite impressive across all areas. Clean and nice rooms, friendly staff. Indoor swimming area is really good and clean. The restaurant is a tad expensive, but the breakfast buffet was included in the room and is great.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The stay at the hotel was excellent. Nothing was too much for the staff. Pleasant and fantastic. The room was clean and tidy. The breakfast was great and the water park was great too. All the staff in every part of the hotel is great. Not one bad word to say at all. Thank you so much.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Gerhard

Liked: Cleanliness, amenities
Refurbishing is nice, but there are a lot of kids there, I love them, but for a business trip this can be disturbing.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Annemette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Xvc
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family weekend

Fantastic family stay at The Reef; nice rooms, big and enjoyable waterland with lots of things to enjoy for both the grown-ups and the kids.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Lena

Disliked: Staff & service, property conditions & facilities
It was not good at all, specially the staff was not nice. The only person was good there is Tenna, because we booked one night to sleep over but it couldn't be possible because the boat was cancelled for the next day and the new date they choose is not ok with us and we want to book another extra day with hotel but there was no possibility, then we have to do check out the same day, it was a horrible something we haven't expected.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Orsolya

-
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort-hotel with well maintained rooms and very friendly staff. In the middle of the hotel there's a water park with multiple indoor and outdoor pools, slides and also spa facilities, e.g. 2 saunas and a steam bath. The location is also great in the middle of the city with various restaurants and shops within walking distance. The only thing slightly missing is a proper bar. There are restaurants where drinks can also be ordered, but no dedicated bar to spend cozy evenings.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities
bra
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Breann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, this was the best hotel experience I’ve ever had. The room was beautiful, staff were exceptionally friendly, and the water park was beyond my expectations. Everything about the hotel was beautiful, and so full of details. 10/10
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Lars

Disliked: Cleanliness, staff & service
Ok
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Sharmila

Liked: Staff & service
Disliked: Cleanliness
The pool water is not so clear.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Somayeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very convenient because it’s only a short walk from the ferry terminal. If you’re arriving from Gothenburg, you basically step off the boat and you’re almost there. The design is another strong point—the lobby and the restaurant look stylish and well thought-out, and the overall atmosphere is colorful and pleasant. The staff were very friendly and nice. However, there are a few things to keep in mind, especially for couples. The hotel attracts a lot of families with children, and the pool area is almost always full of kids. It gets loud, busy, and a bit chaotic, which makes it hard to enjoy the pool area. There’s no adults-only section or quieter space for those who prefer a more relaxing environment, so the noise is unavoidable. Our room was on one of the top floors, and although the slanted roof made it look charming, we couldn’t open the window. Without fresh air, the room felt stuffy, and after a while it became uncomfortable. I would have preferred a lower floor with windows that actually open. Cleanliness was another issue. The toilet bowl had a noticeable yellow tint, the kind that comes from older stains that haven’t been fully removed and would require stronger cleaning agents. Breakfast was supposed to be available until ten, but they started clearing everything away 20 minutes early. Since we had the last time slot, we barely had time to eat before the food disappeared. If breakfast is advertised until ten, it really should stay out until ten.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Espen

Liked: Amenities
Bra frokost, fint badeland. Rommene er helt ok, men det er veldig varmt der om vår, sommer, høst…
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyggeligt hotel og venligt personale.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Morten

Liked: Cleanliness, amenities, property conditions & facilities
Morgenmaden
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeg var afsted med min niece på 12 år. Vi var så glade for opholdet at vi straks begyndte at planlægge en tur mere. Glimrende vandland, lækker mad, skønne værelser og dejligt personale.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

taymor

Liked: Cleanliness, staff & service, property conditions & facilities
Bra men litet
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Flott hotell
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Fint
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Pontus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk inredning.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Asiye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Sauberkeit war nicht top, aber akzeptabel. Die Reinigung musste man einen Tag vorher buchen, sonst wurde nicht gereinigt. Gerne ein Zimmer mit etwas Ausblick gehabt, unser Zimmer schaute auf die hässliche Rückpassade eines benachbarten Hauses, das ganz dicht an unserem Hotel stand.
Stayed 4 nights in Apr 2026