When we checked in the clerk (whom I couldn't understand said something about the carpet shampoo) I assumed he was telling me our room had been shampooed. When we went to our room.we noticed hose to shampoo all down the hall. Once in our room, we wanted to relax after driving all day. Turned on the TV snd couldn't get network channels! It was about 8 o'clock, I put my pajamas on and crawled into bed. We watched whatever we could get on tv. Then a knock on the door. My husband answered and the desk clerk & 2 other men came in to shampoos the carpet. I sat there with my mouth open like what is going on! We paid for a night and should not have had to deal with these issues. Definitely will not stay again and feel our money should be refunded.
Wifi is almost non existent, and cell phone reception is almost non existent. 2mbps speed max or less on both options, when itâs 300-400mbps cell signal speed alone, down the road in Neodesha
Front desk staff was extremely hard to understand. Breakfast was very limited but still quite good! Room was outstanding....clean, complete, modern, everything worked well!
Smelled musky and moldy. Floor felt wet. Humid found several dead spiders and one alive. No water pressure. Could t get my hair cleaned. Hair in bathtub. Looked deserted when I arrived. Weeds growing up high around the building and no cars parked anywhere. I had to drive away the first time and check at the gas station next door if it was even open or if I got ripped off. Couldnât get a refund so stayed. Wouldnât let me do tax exempt form because the transaction was already complete but online said I wouldnât be charged until after the stay. Other hotels are able to take the form when I arrive.
Room stunk smelled like someone smoked in it and they need to speak better or planer English couldnât understand the lady and she came by and opened up my room at 8:00 and I was still sleeping!!
Was on 2nd floor hotel is unkept and has no elevator even installed on property. AC didn't work, no coffee at all served. I would've been better in a tent.