4/10 Médiocre
F D.
28 avr. 2025
Les points faibles : Propreté
Dirty beds, bad interactions, good location
We had a three-night stay. When we arrived Friday evening, we found that the place could have certainly been cleaner, but that’s in the range of ok / it happens sometimes / the Texas beach environment is hard to keep up with. However, when we went to go to bed, we found that the king bed was dirty. It had a urine stain that was still wet, through the comforter, sheets, and into the mattress. The sheets had hair / fur, dirt, etc. The room smelled. We looked at the other beds, and most of them had clearly been made while still dirty—again, hair, dirt, etc.. There were six of us, so we didn’t need all of the beds, so we remade a couple and started laundry. The king bedroom, however, reeked of urine. It was very hard to sleep. I texted the property POC to say what was going on. In the morning, we found the urine had soaked back up again. In the morning, the POC claimed to be on the way and we kept waiting for the POC to show, but the story kept changing on when they would show and what the holdup was. We lost half a day waiting before saying not to come. The only further contact was asking if we paid the pet fee, which we had. The king bedroom was unusable from the smell and we’d had it. We left a day early. I’ve complained through the prop mgmt website, but never got a response. (I’d have a more detailed version of the story for the rating, especially re the prop mgmt interaction, if there was more space.)
F D.
Séjour de 3 nuits en avril 2025