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Mercure Hotel Freiburg am Munster

3.5 star property

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Photo gallery for Mercure Hotel Freiburg am Munster

Bar (on property)
Privilege, Superior Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing
Exterior
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
Auf Der Zinnen 1, Freiburg im Breisgau, BW, 79098
  • Freiburg Main Cathedral
    ‪5 min walk‬
  • Muensterplatz
    ‪5 min walk‬
  • University of Freiburg
    ‪12 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(42 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Privilege, Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(31 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Hotel Freiburg am Munster

Pet-friendly hotel connected to the convention centre in Freiburg im Breisgau with a restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Hotel Freiburg am Munster offers 117 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Freiburg im Breisgau hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Freiburg am Munster. During your stay, you'll be connected to the convention centre and just a quick walk from Southern Black Forest Nature Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Steps from Southern Black Forest Nature Park and 3 minutes on foot from Muensterplatz
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4090 square feet (380 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Hotel Freiburg am Munster. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Freiburg im Breisgau hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Muensterblick – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (EUR 22 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muensterblick

Things to do

  • Library
  • Shopping centre

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,090 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 22 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE120493093

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Freiburg am Munster
Mercure Hotel Freiburg am Munster
Mercure Hotel am Munster
Mercure am Munster
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Hotel Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Freiburg im Breisgau Mercure Hotel Freiburg am Munster Hotel
Hotel Mercure Hotel Freiburg am Munster
Mercure Freiburg am Munster Freiburg im Breisgau
Mercure Freiburg am Munster
Mercure Freiburg Am Munster
Mercure Freiburg Am Munster
Mercure Hotel Freiburg am Munster Hotel
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Mercure Hotel Freiburg am Munster Hotel Freiburg im Breisgau

Mercure Hotel Freiburg am Munster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 459 out of 1006 reviews
Rating 8 - Good. 426 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Miranda

Stayed 2 nights in May 2025

8/10 Good

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights in Freiburg at this hotel. The town is beautiful and we had a great visit. So much to do and see. The market on the church square was beautiful on Saturday morning. A couple of things to know. It is a short walk to the hotel from the train but recommend you take the city tram. It lets off very close to the hotel. We walked but one of our luggage wheels did not survive the journey over the cobble stone streets. The room was nice but there was insufficient cooling and it was warm at night for sleeping. The hotel location is perfect for walking to most city attractions but the city rail will take you just about everywhere. A couple day pass is a good idea and inexpensive. Do not opt for the breakfast buffet. There are cheaper and better options for breakfast close by. One breakfast restaurant on the square near the church in the center of town was especially nice but can’t recall the name. Overall, we enjoyed our stay. Would definitely recommend a stay.
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 4 nights in Apr 2025

10/10 Excellent

Julian

Stayed 2 nights in Feb 2025

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I can say is that the entrance to the hotel is not the easiest to find.l because you see the restaurant advertisement and not the hotel. However, that is such a minor complaimt. The room was clean and safe. The staff was so pleasnt, friendly, and helpful. The hotel was also ideally located to the tram and other locations. I highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Stayed 3 nights in Dec 2024

10/10 Excellent

justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Mercure Hotel! The location was perfect, the room was clean and comfy, and the staff was very accommodating! I would definitely stay here again! The parking was so easy since the hotel is linked to the parking garage! We did not have breakfast, so I can’t comment on that!
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super convenient to visiting Freiburg. The cathedral and shopping are easily within walking distance.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean Francois

Stayed 2 nights in Dec 2024

8/10 Good

Melvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel with very good breakfast. The rooms are spacious, clean and modern. I loved the shower. The only thing I didn’t like was two single duvets on a double bed. Breakfast was fantastic in terms of choices. Location wise it is close to the Minster and on the side of town that is convenient to go hiking in the hills/Black Forest. Slightly further to walk from the main train station, but still very close to most things. For what it offered was good value too.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.About a 15 min walk from the train station and just steps away from the Altstadt.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

shaimaa

Stayed 2 nights in Oct 2024

4/10 Poor

Gordon, Chesham

Stayed 2 nights in Oct 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A nice modern hotel well placed for the old town. Staff were helpful and attentive. It lacks anywhere to get a beverage and snack during the day. I arrived at about 9pm and ate in the bar area where I paid over the odds for a very small portion of reheated chilli con carne. In summary, a nice place to sleep but limited other facilities.
Stayed 3 nights in Oct 2024

4/10 Poor

Ben

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Not great.

Hotter than the surface of the sun. They switch off the air conditioning. Not sure why? I think they believe they are saving penguins rather than caring about the comfort of their guests. Someone was also smoking on our floor. Took me back to the 90’s. I could have murdered 20 Marlboro lights, right there and then.
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Perfect location by the Carhedral. Great for walking and exploring the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay - the room was immaculately clean and comfortable, the staff was very helpful and kind. Ideal proximity to walking paths, the Munsterplatz, shopping and dining. We hope to return to Freiburg and we will absolutely stay at the Mercure again!
Stayed 2 nights in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities

Near city center and train station

Short stay for one day. Staff friendly, and close to all amenities and trainnstation.
Stayed 5 nights in Oct 2024

10/10 Excellent

Yvan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I expected. Clean room, modern. Parking under the hotel which isn’t always the case in Europe. Good breakfast! Central to old town Freiburg.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a nice breakfast included with the room rate.
Stayed 3 nights in Sep 2024

8/10 Good

Anton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location with good connection to public transport. Staff are helpful and the breakfast is good.
Stayed 2 nights in Oct 2024