Absolute lack of staff or security present! Granted, Friday Harbor isnât in a bad area but who wants random folks walking into the building at ANY hour? The sketchy âhousekeepingâ is another issue. Bathrooms werenât cleaned on a daily basis and I didnât notice any staff vacuuming or sanitizing common areas. YUCK.
This hostel has self check in system where your information and key is left on a counter unattended for anyone to open see take. The front door is unlocked. I came in at 10:30 at night without a key. The day of check in I sent an email to the staff at 6:30 pm because there was someone in my bed. I tried to call but the phone rang not even a voicemail. I also texted. No response. So when I came back at 10:30 that night I asked the person to move which was a problem. Had the staff responded in a timely manner there would not have been a situation. To their credit they did move me to a large room after blaming me for the situation. Believe me I was dealing with a Goldilocks bully in my bed. I wish the staff would have been more responsive with my communication and handled it before I got there. N!n3+y d011@rs for a dorm room expected much better. The rooms are dated and dirty and poorly kept. The large room had stains on the carpet. Carpet had not been vacuumed. Freshly cleaned room still had spilled wine on the table. There are a large bathroom and a small bathroom for each gender. The large bathroom was clean the small one was gross. At 1:00 a.m. random people were on the couch. Unlikely they had a room. Was afraid for my safety. The beds were clean and comfortable. I just wish there was at least a responsive staff, a little bit more attention to detail, and security measures to protect our privacy and safety.
This is an exceptional hostel -- clean, well organized and managed, and very comfortable. It is a hostel, not a hotel, so rooms do not have private baths and you're likely to meet other guests. I stayed in a dormitory room for one night and had everything I could want. Totally recommended; I would stay again.
Two hours before my group was meant to check in we get a call saying âoops! We goofed and now we have no room for you tonight. Sorry!â
At this point we were already on the island. All the ferries were at capacity for the rest of the day and all the hotels were full or several hundred dollars. So we had to sleep in our car, effectively trapped on the island for the night with nowhere to stay. I get it that scheduling conflicts happen, but we were owed at least 24 hours notice of this issue so that we could have prepared and not have been forced into this situation.