Fenix West

3.5 star property

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Photo gallery for Fenix West

3 Bedroom Premier Suite (Triple Key) | Living area | TV, Netflix, streaming services
3 Bedroom Penthouse Suite | Private kitchen | Espresso maker, high chair
3 Bedroom Penthouse Suite | Terrace/patio
1 Bedroom Suite | Desk, blackout curtains, soundproofing, iron/ironing board
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Kitanominecho, Furano, Hokkaido, 076-0034
  • Place, Furano Ski Resort
    ‪1 min walk‬
  • Place, Ningle Terrace
    ‪5 min drive‬
  • Place, Garden of Wind
    ‪8 min drive‬
  • Airport, Asahikawa (AKJ)
    ‪50 min drive‬

Room options

Superior Hotel Room

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

1 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Large Single Bed

1 Bedroom Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

2 Bedroom Premier Suite (Dual Key)

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • Sleeps 5
  • 4 Single Beds OR 2 Double Beds

3 Bedroom Premier Suite (Triple Key)

10.0 out of 10
Exceptional
(2 reviews)
  • 100 sq m
  • Sleeps 7
  • 6 Single Beds OR 3 Double Beds

3 Bedroom Penthouse Suite

  • 100 sq m
  • Sleeps 7
  • 6 Single Beds OR 3 Double Beds

3 Bedroom Penthouse Residence

  • 109 sq m
  • Sleeps 7
  • 6 Single Beds OR 3 Double Beds

1 Bedroom Premier Suite (A)

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

1 Bedroom Premier Suite (B)

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Superior Hotel Room A1

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Superior Hotel Room A2

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Superior Hotel Room B

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Similar properties

About this property

Fenix West

Ski-in/ski-out access for fun in the snow
With direct access to the slopes, Fenix West offers amenities such as ski storage, complimentary wireless Internet access and free self parking. Housekeeping is available once per stay.
Fenix West offers 44 air-conditioned accommodations with espresso makers and complimentary slippers. Televisions come with cable channels and Netflix.

Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Furano hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Fenix West, you're just a quick walk from Furano Ski Resort. Free WiFi in public areas, free self-parking and a coffee shop/cafe are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include locker space, laundry facilities and a lift
  • On-site recreation includes ski-in/ski-out access and ski equipment rentals
  • Steps from Furano Ski Resort and 13 minutes on foot from Asahigaoka Sogotoshi Park
There's a coffee shop/cafe on site. WiFi is free in public spaces. Ski-in/ski-out access, ski storage, and concierge services are also featured at Fenix West. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Furano hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Ronin Coffee – This café serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: JPY 2,500 per person
  • A coffee shop/cafe

Restaurants on site

  • Ronin Coffee

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • In the mountains

Accessibility

  • Lift

More

  • 7 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Streaming services
  • TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for JPY 7000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2500 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: JPY 7000 per night
  • Crib (infant bed) fee: JPY 7000.0 per night
  • Laundry fee: JPY 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Fenix West Hotel
Fenix West Furano
Fenix West Hotel Furano

Reviews

Fenix West Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 67 out of 88 reviews
Rating 8 - Good. 18 out of 88 reviews
Rating 6 - Okay. 2 out of 88 reviews
Rating 4 - Poor. 1 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

Reviews

10/10 Excellent

haneui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and new. The location is fantastic if you are driving. Close to many amenities like convenient shops and restaurants (within 15 mins drive or less). Free laundry near lobby area. However, parking is limited on property.
Stayed 2 nights in Jun 2025

10/10 Excellent

YANG GUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Su Teng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean with amenities. Service staff (Dorothy) is friendly and helped recommend dining places and things to do around Furano. It’s convenient if you have a car and parking was not an issue as there’s a large parking area about 3-5 mins away by foot if you can’t parked at the smaller carpark beside the hotel. It’s just around a ski slope but we didn’t make use of that since we went in summer.
Stayed 2 nights in Jun 2025

10/10 Excellent

HSIN YI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大很乾淨,櫃檯人員服務很親切,下次來北海道還想再來住!
Stayed 2 nights in Jun 2025

10/10 Excellent

Nur Ilyana

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and kind. The coffee shop was great. Spacious, comfortable 2 bedroom unit.
Stayed 3 nights in Jun 2025

10/10 Excellent

Meow Lin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is quiet, convenient and clean. The bed is very comfortable. It is easy to drive to attractions from here. There is a petrol kiosk just around the corner. Coffee and toast downstairs (Ronin) is great to start your day. There are few great dinning options just 5-7min walk from the property. The view of the mountains in the day and the lights of the houses in the night between the mountains and property are fantastic. Drive to Furano townis just 10min away with great food, pharmacy and supermarket.
Stayed 5 nights in May 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Fenix West. The staff are all friendly and helpful. The room was spacious w a fully equipped kitchen and beautiful Mountain View. We especially appreciate the shuttle services to and from town, which made our trip so much more enjoyable and easy to plan. There is no Onsen in the hotel but there is one conveniently in the hotel across the street, which kind of solve the issue. I would definitely come back and recommend this hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Ho Tiong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

HNIN YADANAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean and pleasant. Dining options are limited, but the room has kitchen amenities for you to cook your own meals (supermarkets and shops within 15-20 minutes walking distance). Polite and friendly staffs that can converse well in English.
Stayed 2 nights in Oct 2024

6/10 Okay

Chor Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nil
Stayed 2 nights in Oct 2024

10/10 Excellent

Su Lin Anna P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was spacious and new. We felt very comfortable in the suite. Staff spoke excellent English. But the carpark had very limited lots and the assigned carpark which is a walk away with no shelter, is not convenient if it is raining.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great stay at Fenix West. Room was spacious, very clean and well-maintained.
Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great stay at Fenix West. Room was very clean and well-maintained. Spacious too
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ellis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in the Premier Room with 3 bedrooms; it’s spacious and clean. Service is good; hotel replied promptly to our queries prior to our visit.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a room with 3 bedrooms. Fully furnished.
Stayed 3 nights in Jul 2024

10/10 Excellent

Low

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room

We booked a 3 room suite. Thot it was al3 bedroom in one unit but it turn out to be 3 separate rooms connected with a common main door. Love this hotel thought it is not near amenities. Quite & comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024