I called in advance with a request and they were very accommodating. I was greeted warmly when I arrived, told there was popcorn, coffee, tea and hot chocolate available. Check in was quick and easy. They told me to stop by later in the day for cookies. The room was clean with a comfy chair and an actual printed list of channels for the tv, which I appreciated. The shower was hot and had great pressure, another plus. A full breakfast was available in the morning and it was very tasty. I would definitely stay again. Kudos to the staff. I didnt give it a 5 * rating because the hair dryer didn't work and some continued maintenance needed to be done around the building.
We had a reservation and explicitly requested a room with 2 queen beds. We were given a room with a king bed and told that the hotel was full. No apologies, much less a price reduction for the inconvenience. It was not right.
It was very quiet, convenient, and clean. I loved the fact that they had hot breakfast., they also had cookies and popcorn for the guests in the afternoon.