We were disappointed that the arcades did not work. Kitchen was great. We werent told until I asked and got the code where to find more towels. Also we asked for a late check out of 2 hours and we're not given that opportunity we had to pay for another FULL day and there was no one coming in the next day. I don't feel that was very accommodating then they charged me 20.00 more than they quoted me and I had to call to get a refund. Overall it was a really nice stay BEAUTIFUL view your responses to my questions were quick. Those are just some things I thought you should know
Great property for multiple families. Everything was clean, no issues. Coffee pot takes a very long time brew coffee, especially for a big group. Wish there was more indoor seating, but we made it work. Taking
Needed a lot of work. I would have tried to get a refund except we had family coming at multiple times and no where else to stay. Kitchen utensils put away dirty, no smoke alarms in a wooden house!! Broken/dangerous items, the deck was in terrible disrepair. Everyone who walked outside without shoes got a splinter, the list goes on and on. I attempted to contact the owners with a complete list, but never heard anything back. The view was amazing, the best part of the house, for sure
I have never left a bad review on VRBO before but this time people need to be warned. I booked this cabin and it had 4 10 star reviews. I have no idea how! We got in late and started noticing issues immediately. The carpets were dirty, floor outlets were duct taped to the floor, bench leg was super loose and wobbly, crumbs all over couch. Clearly housekeeping didn't do their job. Then we noticed brown stains on the bedding in the master bedroom, a giant gap in the wall in the hallway where you could see inside the bedroom. Upon further inspection my kids found a huge knife under the bunkbeds along with an insane amount of trash. There were countless more issues but the most frustrating part was how dismissive and rude the property manager was when he stopped by to "address the concerns". He kept telling my husband and I that it wasn't that big of a deal and that housekeeping "completed their checklist". He was not apologetic and seemed really irritated that we even had concerns. They offered to have housekeeping come and reclean but if they couldn't do it right before and management didn't see a problem then I wasn't going to waste my time. We were told they had no other properties available so we couldn't move properties. We were 4 hours from home and my kids were exhausted. There were no hotels available for the night OR even any other rental houses available so we were forced to stay the night. We left first thing in the morning and were only offered a 70% discount.
Communication with the owner was fantastic and easy. The location is perfect and has the most stunning views. The bunk room in the basement doesn't have any lights, but we just moved a lamp in there for our stay so it wasn't a big deal, just something to keep in mind if you'll have kids in there. It was perfect for our large group. I would absolutely book here again!
Garden City has a beautiful view of Bear Lake. It was my first time to visit and we had a large group. The home was spacious and fit our group well. The landlord communicated well. I would visit again!