All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
8.0/10
Staff & service
9.2/10
Amenities
9.8/10
Property conditions & facilities
Rating 10 - Excellent. 219 out of 237 reviews
10 - Excellent
219
Rating 8 - Good. 13 out of 237 reviews
8 - Good
13
Rating 6 - Okay. 2 out of 237 reviews
6 - Okay
2
Rating 4 - Poor. 3 out of 237 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 237 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Rick S.
12 Nov 2025
Liked: Cleanliness
Rick S.
Stayed 4 nights in Nov 2025
8/10 Good
Sharon L.
17 Oct 2025
Liked: Cleanliness
Balcony view ok parking lot was not safe as the resident on the first floor right next to the elevator is feeding the local bears so to come out and find a bear sitting by the elevator wD a bit mych. The walk to town was super close but the steepgrade of the hill made it very hard to climb. I am 65 yrs old..the unit was nice but the bears were also using that only driveway in and out to go into town so we were always scared walking back up...
Sharon L.
Stayed 6 nights in Oct 2025
10/10 Excellent
Cheryl S.
11 Oct 2025
Liked: Cleanliness
The location is great - no need to worry about driving the parkway or finding paid parking. The bed and furniture are very comfortable. This was our second time staying here and we will look for this one again next time we come to Gatlinburg.
Cheryl S.
Stayed 4 nights in Oct 2025
4/10 Poor
Susanne L.
8 Aug 2025
Disliked: Cleanliness
Susanne L.
Stayed 2 nights in Jun 2025
10/10 Excellent
Stephanie C., Sugar Grove, NC
6 Aug 2025
Liked: Cleanliness
Stephanie C.
Stayed 4 nights in Jul 2025
8/10 Good
Chris C.
27 Jul 2025
Liked: Cleanliness
Great place to stay. Right in the heart of Gatlinburg. Would recommend to everyone
Chris C.
Stayed 4 nights in Jul 2025
10/10 Excellent
Chris D., Calvert City, Kentucky
21 Jul 2025
Liked: Cleanliness
Clean and in a great location.
Chris D.
Stayed 4 nights in Jul 2025
10/10 Excellent
Cheryl G.
6 Jul 2025
Liked: Cleanliness
Family trip to Great Smoky Mountains National Park trip
The condo in downtown Gatlinburg was in a great location, with a comfortable living space and beds, outside patio with views of the mountains, and steps from the main strip with restaurants and shops. It was very close to the park entrance which helped us with our early morning start for our hikes. Bonus was the best view in the house for the 4th of July fireworks and drone show at the Space Needle from the condos front balcony! We had a great stay!
Cheryl G.
Stayed 2 nights in Jul 2025
10/10 Excellent
Sandra K.
2 Jul 2025
Liked: Cleanliness
Homey
We had a great time. The condo was clean and fully furnished. The pool was well maintained. We were the perfect distance to the convention center. A bear even came around to see us at the pool.
Sandra K.
Stayed 5 nights in Jun 2025
10/10 Excellent
Megan S., Saint Petersburg
25 Jun 2025
Liked: Cleanliness
Perfect Location
We were in Gatlinburg for a dance competition at the convention center, and this was the perfect place for our homebase. We were able to walk to so many of the restaurants and activities nearby and with the trolley could easily access things that were a little bit further away. Unit is well laid out in furnished and has just about everything we needed to eat meals there. Plenty of parking, although we rarely move the car because of how easily accessible everything was by foot.
Megan S.
Stayed 7 nights in Jun 2025
10/10 Excellent
John B.
27 Apr 2025
Liked: Cleanliness
Celebration of 80th birthday
We spent a week at this property. It was just what we needed. The host was attentive to our needs. We were celebrating my husband's 80th birthday. We had a wonderful time. R&A
John B.
Stayed 5 nights in Apr 2025
6/10 Okay
Linda B.
21 Apr 2025
Great location and overall nice property
This location is perfect if you want to spend the day in the park hiking and the evening in downtown Gatlinburg. Our only complaints are both things that could be helped and things that could not. Things that could be helped: the coffee pot was dirty, the unit was dusty, socks from prior people left under the bed, the bed skirt was dirty, the dishwasher was dirty and musty, the fan on the balcony had a fan blade missing/broken and it was on the table on the balcony. Things that could not be helped: this location is in downtown Gatlinburg, which is a plus but it also means you will hear the garbage truck every morning at 5:30 a.m.; and birds start singing at 3:30 a.m. and they live in the rafters of the buildings and they are very loud.That being said, we would absolutely rent again. Communication with the property managers was excellent, clear, timely, and concise. This property had everything we needed.
Linda B.
Stayed 5 nights in Apr 2025
10/10 Excellent
Lucy G.
4 Apr 2025
Liked: Cleanliness
Gatlinburg Stay
The location was great! We were able to walk everywhere we wanted to visit in Gatlinburg. We did have to pay for parking in the city because an elevator was broken and I couldn’t do the walk down the hill but that was out of the property owners control. The condo was comfortable and well furnished. We enjoyed the view of the city from the balcony.
Lucy G.
Stayed 3 nights in Mar 2025
10/10 Excellent
A M.
29 Mar 2025
Liked: Cleanliness
Great location
Condo is very cozy and well kept. The location is great and the views are beautiful from the balcony. The host was very nice and responsive. We would definitely stay here again!
A M.
Stayed 3 nights in Mar 2025
10/10 Excellent
Barry V.
17 Mar 2025
Liked: Cleanliness
Great location
The unit is in a great location with ample parking. Short walk to the strip , the elevator that takes you to the street level is out of order at the moment so be prepared for the walk up the hill at the end of the day. Next to that we would stay here again.
Barry V.
Stayed 2 nights in Mar 2025
4/10 Poor
DD
13 Mar 2025
Liked: Cleanliness
Elevator was out of order the whole time durin my stay.
Description stated "We have a Tower Elevator that will take you down 55'. It was out the whole trip. It was a nightmare getting up & down the hill.
DD
Stayed 4 nights in Feb 2025
8/10 Good
Kim B., Dry Ridge , KY
2 Jan 2025
Liked: Cleanliness
Nice centrally located condo
Easy to get down to everything in Gatlinburg when the rear elevator to the street level is working. 3 of our 4 people have mobility issues and this time the elevator was not working. This is the first time in 10-12 years of staying in these condos that this has happened but it made quite a difference walking up and down to the street. Condo is nice although its time to start replacing the couches as they are showing wear. Beds were good and overall its a nice stay.
Kim B.
Stayed 4 nights in Dec 2024
10/10 Excellent
Rebecca L.
30 Dec 2024
Liked: Cleanliness
Great Condo
Beautifully decorated. Very convenient to get to the Parkway.
Rebecca L.
Stayed 7 nights in Dec 2024
10/10 Excellent
Rick S.
15 Nov 2024
Liked: Cleanliness
Gatlinburg getaway
Wonderful condo. Location is excellent. Was pleasantly surprised to see it decorated for Christmas. Will be back!
Rick S.
Stayed 4 nights in Nov 2024
10/10 Excellent
Stephanie B.
4 Nov 2024
Liked: Cleanliness
Downtown Fun
One of our favorite locations!
Stephanie B.
Stayed 2 nights in Oct 2024
10/10 Excellent
Terri B., Molino
26 Oct 2024
Liked: Cleanliness
Beautiful Condo
Summit Manor Condos are the perfect location for walking the Gatlinburg Parkway strip. The condo was beautifully decorated and clean. Host had great communication. Plenty of parking. Easy access to the elevator. The walk up and down the drive to the Parkway is steep. We have stayed there before and knew of this so it was not an issue for us-good exercise! Would stay there again.
Terri B.
Stayed 2 nights in Oct 2024
10/10 Excellent
Allen E.
25 Oct 2024
Liked: Cleanliness
Weekend getaway
The condo was exceptional! Just as advertised. Nicely decorated, clean and comfortable with easy access to downtown Gatlinburg. Flawless check in/out process and easy communication with the owner. Will definitely stay again.
Allen E.
Stayed 3 nights in Oct 2024
10/10 Excellent
Kelly G.
16 Oct 2024
Liked: Cleanliness
Great place
Great place to stay when visiting Gatlinburg. Close walk to everything, nicely decorated, very comfortable. Overall a wonderful property.
Kelly G.
Stayed 4 nights in Oct 2024
10/10 Excellent
Stan G., Ringgold, usa
10 Oct 2024
Liked: Cleanliness
Fine folks, clean place, good vibes
For maybe the best location in downtown Gatlinburg, and our favorite condo at Summit Manor, you gotta stay here, imho.
Stan G.
Stayed 2 nights in Sep 2024
10/10 Excellent
captain m.
29 Aug 2024
Liked: Cleanliness
Perfect location for attending events at convention center but off the main street so quiet as well.
The place was perfect and communication with owner was easy and very responsive. Highly recommend.