Very nice area. Did find a lot of hair left behind, could have been cleaned a little better. Other than that room was nice and in close proximity of downtown.
The water heater in the unit is probably on its way out. It kept the water hot just enough for 3 out of the 5 members during our stay. The other 2 had cold water showers which was not desirable.
Hard to rate, had unusual circumstances. Arrived late, had hard time getting in door. Code was right but lock wouldnât engage & open up. After 20 attempts, it magically worked. Once inside, contacted the 800 number since no one on site. maintenance person lived hour awayâŠbut (un)fortunately was already on his way b/c another family was unable to get into their room. When he showed up, spent about an hour working on handle and determined it was broken and need to be replaced in the morning. put faulty handle back in so we didnât have an open hole in the door to hallway. Next morning no one had shown up. I went to leave and found out handle now didnât work from the inside as well! We were locked in! I was able to call the now-staffed front desk who came over, slid some tools under the door & I was able to remove lock from the inside. He was able to get new lock installed in about an hour so we could finally be on our way to explore. When we arrived back to the unit that evening, one of the kids noticed carpet in a bedroom was extremely wet. I opened the closet door to see the heating/cooling unit. There was no drain but instead a foil pan to collect the condensation. It was now full and overflowing into the bedroom. So another phone call to maintenance, who again spent an hour vacuuming. Note all 3 maintenance guys were extremely nice & helpful. We did ask for and were given a partial refund. We can chuckle about it now. Location is great and I think weâd stay there again.
Pros: Easy walk to the parkway. Condo was furnished nicely. The condo appeared to be clean. Large rooms!
Cons: mold/mildew. The minute you walk in the condo youâre hit with the smell. Struggled to make it for the two nights. Luckily we were out of the condo until late every night. Shower leaks and there is always water on the floor in the bathroom and even into the dining room when someone is in the shower. 2nd bathroom the light switch itself is loose/broke. Couldnât shut off the light. The trim on the wall with the TV was also loose. When we reported the issue on check in, we didnât hear anything back from the local resort property. When we left for the day I stopped and asked about an air purifier and mentioned the other problems as well and they were going to come in while we were out and fix. Nobody ever came.
I really wanted to like this condo, but anyone with respiratory issues should avoid!
The property itself was immaculate. However I struggled to get in touch with anyone regarding the loss of internet service Saturday morning which never returned for the duration of the stay. It wasn't a big deal because we were out and about, but it would have been nice to have been able to cuddle up in front of the fireplace and watch a movie with my fiancee to relax after a long day. Vacasa gives you a customer service number to call but I tried it on 5 occasions over the course of a weekend and was on hold an average of 20 minutes per call and never got to speak to anyone.
The location is great. Walking distance to all attractions. But the water temperature for the shower was very cold, all of us need to take shower with barely warm water, it was not good for winter time visit. Plus another minor issue was the cooking stove was not installed properly for one of them but we didnât use kitchen appliances so no big deal. Beds are very soft not very comfortable. Front desk was nice, I requested allow me to check out at 11am since my baby was napping and they were nice to let me do so. Overall this place is acceptable, we will be back. Hope next time when visit the water temperature issue will be solved.
Please fix the shower door in the main suite with the king size bed. Water leaks out of it like a drive. The water went clear over to the door every time we took a shower. The carpeting the living room was covered in stains of some sort, and the people above us were terrible all night, moving furniture all night, yelling out in the patio, etc. We usually have a great experience here, but this time was the exception,