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Clarion Pointe Downtown Gatlinburg

2.5 star property

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Photo gallery for Clarion Pointe Downtown Gatlinburg

Desk, laptop workspace, blackout curtains, iron/ironing board
Seasonal outdoor pool, open 9:30 AM to 10:00 PM, pool umbrellas
Front of property
Lobby
Reception

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

View in a map
200 East Parkway, Gatlinburg, TN, 37738
  • Anakeesta
    ‪4 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • SkyPark
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Clarion Pointe Downtown Gatlinburg

Hotel with free breakfast, a short walk to Ripley's Aquarium of the Smokies
Along with a 24-hour fitness centre, this hotel has a snack bar/deli and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site. Housekeeping is available on request.
Clarion Pointe Downtown Gatlinburg offers 96 air-conditioned accommodations, which are accessible via exterior corridors, and features an iron/ironing board and blackout curtains. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Clarion Pointe Downtown Gatlinburg's great location. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, a car charging station and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 5-minute walk from Anakeesta and 6 minutes on foot from Ripley's Aquarium of the Smokies
Clarion Pointe Downtown Gatlinburg offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Clarion Pointe Downtown Gatlinburg.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 9:30 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Howard Johnson Gatlinburg Downtown
Howard Johnson Inn Gatlinburg Downtown
Howard Johnson Gatlinburg
Howard Johnson Hotel Gatlinburg
Park View Inn Gatlinburg
Park View Gatlinburg
Clarion Inn
Clarion Pointe Gatlinburg
Clarion Inn Downtown Gatlinburg
Clarion Pointe Downtown Gatlinburg Hotel
Clarion Pointe Downtown Gatlinburg Gatlinburg
Clarion Pointe Downtown Gatlinburg Hotel Gatlinburg

Clarion Pointe Downtown Gatlinburg Reviews

Reviews

6.8
Rating 10 - Excellent. 240 out of 875 reviews
Rating 8 - Good. 214 out of 875 reviews
Rating 6 - Okay. 171 out of 875 reviews
Rating 4 - Poor. 133 out of 875 reviews
Rating 2 - Terrible. 117 out of 875 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay at Clarion Pointe was a disappointment. Check in was smooth and fairly quick. When we walked into our room at 4 pm, the room was warm. We turned the air down and left for the afternoon. Come back at 9 pm, not much cooler. Turned it down a few more degrees and come back at 11pm. At this point it’s cooler outside than in our room. Call the front desk to notify them and see if there’s anything they could do to help. We were told our unit was blowing cold air, our room wasn’t cool because we had the door open. This wasn’t true, we opened our door so our kids were cool enough to sleep. We asked if they had a fan, no such luck. We were told all rooms were booked so moving rooms wasn’t an option either. He came back 30 minutes later( we kept the door AND bathroom door shut) to say it’s actually not cool in here. We’re(hotel staff) are checking another room to see if that unit is okay and if so you can move to it. When I got my child up that had fallen asleep at this point, I realized there was no flat sheet on the bed she was laying in. There was infant stains on the mattress cover. Electrical outlet by bed also didn’t work. The room we moved to was much cooler and DID have sheets on the bed. The location is ideal, outdoor pool was fine, but next time our group will stay elsewhere. Our ballteam stayed at this location because it was close to RockyTop Sports but next time we will all stay elsewhere.
Appears to be a blood stain
Mattress cover and sheet/comforter without a flat sheet
Stayed 2 nights in May 2025

10/10 Excellent

Jamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Angela, Fredericksburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Esay check in. Front desk staff extremely nice and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Kiara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Was very nice and comfy and clean, the breakfast was so good 👍
Stayed 1 night in May 2025

10/10 Excellent

Sonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Yerandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Steven

Travelled with family
Disliked: Cleanliness, staff & service
It was okay for the hotel itself. It was dirty this time we stayed than I’ve seen the past three times.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nitin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, super close to the attractions. Free parking saves you $$ and then you can walk.
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, amenities
It was quite and relatively close. We hadn't had a chance to look at competitors. Reasonably priced
Stayed 2 nights in Jan 2025

10/10 Excellent

Nick

Stayed 2 nights in Mar 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and a good value.
Stayed 1 night in Mar 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service

Better than expected for the price

Recent remodel so the room & lobby looked very modern. Nice free continental breakfast, free parking and decent location. A lot of street noise and the TV glitched out some, though. Overall better than expected for the low price.
Stayed 1 night in Mar 2025

2/10 Terrible

Chris

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to stay here for one night and I almost left immediately after check in. The room was horrible. There was no dresser or counter, literally just a bed a table and a fridge with a microwave sitting on top. The bathroom was in horrible condition. The shower was filthy, the toilet paper looked like it had been peed on, there was no shower curtain, no soaps, nothing. It was terrible. I will NEVER stay here again. Ever.
Stayed 1 night in Feb 2025

8/10 Good

Maria

Stayed 1 night in Feb 2025

4/10 Poor

Eliezer, miami

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Excellent, but that's about it. I stayed at this hotel for four days with my family, and while the location was excellent—everything in town was within walking distance from the hotel—the rest of the experience was awful. Cleanliness: Terrible. The carpets were dirty, the bathroom hadn't been cleaned, there were used bar soaps, hair everywhere, and the towels were old and stained. Security: Extremely poor. Due to an error or oversight, I accidentally opened another guest's room with my key card. The person inside woke up scared because the door key cards seem almost generic. Staffing and service: Minimal. At night, there was only one employee for the entire hotel. I had to personally go find him because the phones in the rooms weren’t even connected to the wall, which was absurd. I had to go down to the front desk myself to get fresh towels and basic cleaning supplies like soap. On top of that, the lock on my room door either wouldn’t lock or wouldn’t open because the batteries were dead, and I had to track down the same employee to address this as well. Positives: The only saving grace was the location and the kindness of the ladies in the breakfast area in the mornings. Overall: Beyond the location and the friendly breakfast staff, this hotel is terrible. I would not recommend it.
Stayed 3 nights in Jan 2025

8/10 Good

CARMEN, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Room was as expected, no fancy but comfortable. In the room Need more lights. Only lights are the bed side small lamps. Bathroom is well lighted.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Stayed 3 nights in Dec 2024

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to entertaining in Gatlinburg.
Stayed 2 nights in Jan 2025

8/10 Good

Ludmilla

Travelled with family
Liked: Staff & service, room comfort
The hotel was in a great location. Room could use some improvements. Overall it was nice
Stayed 2 nights in Jan 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
More cleaning in the room and the area
Stayed 2 nights in Jan 2025

10/10 Excellent

Juliana

Stayed 1 night in Jan 2025