When I checked in I found out that someone else had taken my reservation. For at least 1/2 hour I had to prove that I was the person that made a reservation and paid for the room on 5/6/25. Eventually, I was giving room 302. Water was constantly dripping in the tub. The floors needed to be swept, and sand/dirt were in the bedsheets.
Was a fairly comfortable stay. Room was clean. Both key cards were deactivated at the start of my second day and receptionist blamed it on me. At checkout a different receptionist kept saying another persons name while she was checking me out. Room could use some minor repairs but didnât mess with my stay.
Cleaning staff could have done a better job I felt like. Floors were cleaned but all the dirt and dust was pushed up against the wall by the air conditioner. They did not restock the toilet paper and tissues. Had to ask. No coffee or cups left the second day. They did leave clean towels.
We were really surprised how nice the accommodations were, the rate was very affordable and the beds were comfortable. The water pressure was great. The staff was super friendly and we walked anywhere we wanted to go. Would definitely recommend. Will stay again!
The staff was wonderful they went above and beyond my expectations first time here thereâs no transportation around and the front desk man was very kind to offer us a service I needed to drop off my daughter they were very kind
Great economy choice for our last minute 1 night trip to Gatlinburg. Staff were friendly. Really appreciated the nice hot water and good water pressure. Would stay here again for sure.