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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG

Bar (on property)
Meeting facility
Free WiFi
Exterior
Free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
  • Pool
  • Pet-friendly

Explore the area

View in a map
229 East Parkway, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪3 min walk‬
  • Place, Anakeesta
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Free WiFi

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Free WiFi

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Free WiFi

Standard Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Bathroom

Standard Room, 1 King Bed, Balcony (Furnished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Bathroom

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Free WiFi

Presidential Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Free WiFi

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Free WiFi

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Free WiFi

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Gatlinburg Downtown by IHG

Hotel with an outdoor pool, 5-minute walk to Anakeesta
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a microwave in a common area are on-site.
Hotel Indigo Gatlinburg Downtown by IHG offers 136 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Indigo Gatlinburg Downtown by IHG, you're just a quick walk from Anakeesta. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a lift and a shared microwave
  • Within a 10-minute walk of Anakeesta and Ripley's Aquarium of the Smokies
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Indigo Gatlinburg Downtown by IHG also features an outdoor pool, laundry facilities, and a lift. Parking is available for a fee.

This 3.5-star Gatlinburg hotel is smoke free.

Hotel Indigo Gatlinburg Downtown by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2025
  • Smoke-free property

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Hotel Indigo Gatlinburg Downtown by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 33 reviews
Rating 8 - Good. 4 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews