Mountain House Inn Gatlinburg

2.0 star property

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Photo gallery for Mountain House Inn Gatlinburg

Combined shower/bathtub, free toiletries, hair dryer, towels
Luxury Apartment | In-room dining
Terrace/patio
Standard Room, 2 Queen Beds | Individually decorated, individually furnished, desk, laptop workspace
2 outdoor pools

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
247 Newton Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪13 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(167 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Luxury Apartment

  • Mountain view
  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Mountain House Inn Gatlinburg

This hotel features 2 outdoor pools, a seasonal outdoor pool and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a picnic area and a vending machine are on-site.
Mountain House Inn Gatlinburg offers 57 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature private pools and coffee/tea makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.
Our customers tell us they can't get enough of Mountain House Inn Gatlinburg's great location. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
As a guest of Mountain House Inn Gatlinburg, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn Gatlinburg. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Private pool

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Private pool

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 9:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Mountain House Inn Gatlinburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 366 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 95 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tona

Liked: Cleanliness, staff & service, room comfort
Rooms were clean, old hotel, nice parking, friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Larry

Room Was clean and super convenient to downtown
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Had everything I want/need in a motel room, and close to center of Gatlinburg at a great price. Would stay again.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lyndsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Laura

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is in a convenient spot close to a lot of attractions, but the hotel itself is very outdated and in need of some remodeling.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

shown Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
All within walking distance
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Kent

Liked: Cleanliness
Room was clean and facilities were good. Easy access to Pancake Pantry.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, especially for the price! Good location to walk the strip.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out dated but clean nice and good location would stay again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, room was clean and within walking distance to everything!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cute little motel. Perfect place to stay if you are looking for clean and cheap. Serves the purpose.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel was in perfect walking distance to downtown. It was very quiet there and the A/C was nice and cold and the room was very clean.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to find an old school hotel that uses real keys and real hospitality. I know eventually it will turn into corporate high-rise hotels or whatever, but it was really nice to stay with local people.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Brian

Disliked: Cleanliness, amenities
Found trash under the bed. Room was dirty. Also found shoes under the bed.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Phillip

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good place to stay.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities
Mice dirt, mold, musty, all around just nasty
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Ronda

Disliked: Staff & service
I live that it’s close enough to walk to town
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Demetrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Lokanath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for money.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean, comfortable room in a great location for a great price.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
I have stayed several times over the last few years and appreciate the friendly staff.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Will stay there again.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids really enjoyed the pool. It was affordable and within walking distance to the gatlinburg strip.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Terry

Disliked: Amenities
It was close to everything
Stayed 1 night in Jul 2025