We were there for the Christmas Lights Parade and the hotel was right on the route and we were able to borrow chairs for front row seats The room was spacious with up to date appliances
Bed was broken. Staff did not show up till after 10am. When told i had to cut my trip short no help was given other than go through app. Horrible place.
It was nice just as advertised easy checking in and out nice room and being affordable and always in walking distance of downtown Gatlinburg Tennessee can't beat it it was awesome if definitely go back
The beds were comfortable and clean but appliances such as the coffee maker and soap dispensers in the shower did not work. Considering the price and location to downtown, it was worth it.
The rooms were really nice, beds comfy. The outside looks a bit run down, which makes you double guess the quality but we were surprised about how nice the rooms were. Free parking and the staff were nice
First of all the pillows was nasty w stains and blankets too. Had a little heater that didnt keep room warm. I took pictures of all of this. Couldn't get up w anyone to solve this. Couldnt get a receipt for staying. This was worst place i have every stay at.