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Highland Manor Inn

3.0 star property

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Photo gallery for Highland Manor Inn

Property grounds
Coffee service
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Meeting facility
Queen with Private Balcony | Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
7766 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Dark Island Swinging Bridge
    ‪6 min walk‬
  • Townsend Visitor Center
    ‪8 min walk‬
  • Great Smoky Mountains Heritage Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪36 min drive‬

Room options

View all photos for King with Balcony, Fireplace & Whirlpool

King with Balcony, Fireplace & Whirlpool | 1 bedroom, individually decorated, individually furnished

King with Balcony, Fireplace & Whirlpool

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Jacuzzi & Fireplace - Non Smoking

King, Jacuzzi & Fireplace - Non Smoking | 1 bedroom, individually decorated, individually furnished

King, Jacuzzi & Fireplace - Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen, Upstairs, Non Smoking

1 bedroom, individually decorated, individually furnished

Two Queen, Upstairs, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Queen with Private Balcony

1 bedroom, individually decorated, individually furnished

Deluxe Double Queen with Private Balcony

9.2 out of 10
Wonderful
(14 reviews)
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Queen with Terrace

Deluxe Double Queen with Terrace | 1 bedroom, individually decorated, individually furnished

Deluxe Double Queen with Terrace

9.2 out of 10
Wonderful
(25 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Leisure Suite with Private Balcony

King Leisure Suite with Private Balcony | 1 bedroom, individually decorated, individually furnished

King Leisure Suite with Private Balcony

9.2 out of 10
Wonderful
(17 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Leisure Suite Terrace Level

Interior

King Leisure Suite Terrace Level

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Whirlpool, Terrace, Fireplace

Queen with Whirlpool, Terrace, Fireplace | 1 bedroom, individually decorated, individually furnished

Queen with Whirlpool, Terrace, Fireplace

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen with Whirlpool, Balcony

1 bedroom, individually decorated, individually furnished

Queen with Whirlpool, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King with Whirlpool, Balcony

1 bedroom, individually decorated, individually furnished

King with Whirlpool, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Private Balcony

Queen with Private Balcony | 1 bedroom, individually decorated, individually furnished

Queen with Private Balcony

9.2 out of 10
Wonderful
(17 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Leisure Ground Level

Queen Leisure Ground Level | 1 bedroom, individually decorated, individually furnished

Queen Leisure Ground Level

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queens with Kitchen and Patio

Two Queens with Kitchen and Patio | 1 bedroom, individually decorated, individually furnished

Two Queens with Kitchen and Patio

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Leisure Suite with Fireplace

King Leisure Suite with Fireplace | 1 bedroom, individually decorated, individually furnished

King Leisure Suite with Fireplace

9.0 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Highland Manor Inn

Motel in Townsend with free breakfast and seasonal outdoor pool
A conference centre, a seasonal outdoor pool and a business centre are available at this motel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a meeting room and a computer station are on-site.
Highland Manor Inn offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features an iron/ironing board and free toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath.

This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Highland Manor Inn gets good marks from our customers. During your stay, you're just a quick walk from Shadows of the Past Hiking/Biking Trail. You'll find features such as free WiFi in public areas and free self-parking, plus a conference centre.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a conference centre
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from The Little River Railroad and Lumber Company Museum and 6 minutes on foot from Shadows of the Past Hiking/Biking Trail
Highland Manor Inn offers its guests a seasonal outdoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A library, a terrace, and barbecue grills are also featured at Highland Manor Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Townsend motel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Highland Manor Inn Motel
Highland Manor Inn Townsend
Highland Manor Inn Motel Townsend

Highland Manor Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 502 out of 713 reviews
Rating 8 - Good. 162 out of 713 reviews
Rating 6 - Okay. 31 out of 713 reviews
Rating 4 - Poor. 12 out of 713 reviews
Rating 2 - Terrible. 6 out of 713 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Henry

Liked: Cleanliness, property conditions & facilities
Was an enjoyable experience. Nice staff. Didn't utilize the free breakfast but it was an option. Good affordable place to stay in Townsend
Stayed 2 nights in May 2025

10/10 Excellent

Zeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing

Simply a nice little place to sit and relax. Quiet and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is my third year staying at the Highland Manor Inn for the Smoky Mountain Scottish Festival and Games. The rooms are clean and fairly large. The staff is friendly and efficient. The continental breakfast is good.
Stayed 2 nights in May 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, friendly, awesome place to stay. Close to pretty much everything in town.
Stayed 2 nights in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, clean rooms, and a beautiful setting. We would definitely return for another stay in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice! The grounds were beautiful.
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Liked: Amenities
Overall very nice. Room had a smell about it, musty smell.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie, Crawfordsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have already reserved this hotel for a visit in April 2026. The room we had was a little outdated. The room isvery quiet and the balcony was peaceful.The parking for the room, in this particular section, is horrible. There are approximately six rooms (or a few more) and only four paved parking places. The convenience of this hotel to the visitor center where we were for an event is perfect. Townsend is an amazingly quiet town. You are still closely located to the rambunctious Pigeon Forge and Gatlinburg. The Great Smoky Mountains are out your back door. Again, we have already reserved to stay there the following year that’s how much we like this family built, owned and ranhotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Phillip, Dunedin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Beautiful grounds.
Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

We almost always stay here, the hotel is older but very clean and the staff is so friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Frances

Liked: Amenities
Very clean and well taken care of inn. Close to restaurants.
Stayed 1 night in Apr 2025

10/10 Excellent

Cara

Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here twice in the past year and have truly enjoyed it. It’s a little older property but has had upgrades and is very well maintained and very clean. It is quiet and away from traffic.
Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet place to escape to the smokies

This was a nice family-run place to stay. It is a little dated, but the rooms were clean, and the staff was very helpful. It was a lovely stay, no-noise they had breakfast, but we didn't try it. very close to many restaurants and attractions. will stay there in the future. Not too far to drive if you want to go to Gatlinburg or Pigeon Forge but with way less traffic.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Only complaint is the mattresses are very hard.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older well maintained motel. Our room was clean, quiet, and had a view of the mountains. The free breakfast was much more than just donuts and coffee. Staff was very friendly, attentive and helpful. Great place to stay for business or leisure.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but breakfast closes early on Sun

Overall it was a great convenient one-night quick stay for us. Convenient location in Townsend. Room was clean and comfortable. Only minor gripe was that it would've been nice to get a heads-up that they apparently stop their breakfast service a half-hour early on Sundays, as we didn't see that stated anywhere so missed the breakfast when we came down at the time that was posted.
Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The heater/air conditioner was not working properly but I called and informed the front desk so hopefully they will fix this for the next guests. Would definitely stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. Very comfortable bed and loveseat. The grounds are well kept and nice to walk around. The staff are very friendly and helpful. We will definitely come back here.
Stayed 1 night in Mar 2025

10/10 Excellent

nena, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and friendly. The facility was so quaint and rustic. It was so quiet and confortable. I love my stay there and plan to return many times. The Christian decor was extra soecial
Stayed 1 night in Feb 2025

10/10 Excellent

Kiary-Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. During our weekend stay it was very quiet. Perfect for a couple relaxing gateaway
Stayed 2 nights in Feb 2025

10/10 Excellent

Teri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet side of the Smokey's is for relaxing. Nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With a real fireplace going and relaxing in the whirlpool was a very comfortable experience would highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Raja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family rin place
Stayed 2 nights in Dec 2024