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9Hotel Paquis

3.5 star property
VIP Access

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Photo gallery for 9Hotel Paquis

Indoor pool
Reception
Suite Helvetia | 1 bedroom, in-room safe, blackout curtains, soundproofing
Reception
1 bedroom, in-room safe, blackout curtains, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • Air conditioning

Explore the area

View in a map
31 Rue De Berne, Geneva, GE, 1201
  • City Center Shopping Area
    ‪8 min walk‬
  • Jet d'Eau Fountain
    ‪16 min walk‬
  • United Nations European Headquarters
    ‪3 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Club Room

Club Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Club Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Classic Room

8.4 out of 10
Very good
(40 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Room

8.4 out of 10
Very good
(7 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, in-room safe, blackout curtains, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Helvetia

1 bedroom, in-room safe, blackout curtains, soundproofing

Suite Helvetia

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Executive Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Geneva

1 bedroom, in-room safe, blackout curtains, soundproofing

Suite Geneva

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

1 bedroom, in-room safe, blackout curtains, soundproofing

Family Room, 2 Bedrooms

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

9Hotel Paquis

Eco-certified hotel with fitness centre and sauna
An indoor pool, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe and Access to hot tub are on-site.
9Hotel Paquis offers 56 air-conditioned accommodations with a safe and a hairdryer. LCD televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at 9Hotel Paquis. During your stay, you're just a quick walk from Notre Dame Basilica. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a computer and laundry facilities
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute drive from Jet d'Eau Fountain and a few minutes from United Nations European Headquarters
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of 9Hotel Paquis, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A library, multilingual staff, and laundry facilities are also featured at the eco-certified 9Hotel Paquis.

This 3.5-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7 AM to 11 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7 AM to 11 AM on weekends; CHF 18 for adults and CHF 9 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Coworking space

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CHF 200 per stay
  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 18 for adults and from CHF 9 for children
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number CHE-453,751,271

We should mention

  • Pool access available from 6:00 PM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Windsor Geneva
Windsor Geneva
9 Hotel Paquis Geneva
9 Paquis Geneva
9HOTEL PAQUIS Hotel Geneva
9HOTEL PAQUIS Hotel
9HOTEL PAQUIS Geneva
9 Hotel Paquis
9HOTEL PAQUIS Hotel
9HOTEL PAQUIS Geneva
9HOTEL PAQUIS Hotel Geneva

9Hotel Paquis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 389 out of 820 reviews
Rating 8 - Good. 301 out of 820 reviews
Rating 6 - Okay. 82 out of 820 reviews
Rating 4 - Poor. 30 out of 820 reviews
Rating 2 - Terrible. 18 out of 820 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness

VIP platinum not worth it

Not sure VIP properties is worth it, as a platinum member I should be offered a room upgrade and free beverage, no room upgrade was offered even though I saw on the website there was rooms available, I had to ask for the beverage and wasn’t offered it. The hotel itself is just a stroll from the train station, room was small but comfortable, the area around the hotel didn’t look great!
Stayed 1 night in May 2025

6/10 Okay

Julia

Travelled with partner
“The room is quite small, with the sink positioned in the middle, leaving no space to place your toiletries. The toilet and shower are in separate areas, each enclosed with a glass door.”
Stayed 2 nights in May 2025

2/10 Terrible

Rosanna

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The pool was the only positive of this place. The rooms are too small. The bathrooms are basically in the room and the light turns on automatically, so it is bright for anyone else in the room. Each morning we looked out our window to see police with someone getting arrested or a lady with a bloody face. Our 1.5 year old cried for about 8-10 minutes when trying to sleep one night, and someone made a complaint. So front desk thought it was ok to CALL the room after 9pm to ask if we needed help. Our baby just finally almost fell asleep but then woke after the call again. Walls are thin, you can hear doors slam for neighbors. I would never recommend this place.
Stayed 2 nights in May 2025

8/10 Good

NAHIED

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable to the point of interests, metro, train station! The room was very small, good for short stays. Around the area lots of restaurants, very safe .
Stayed 1 night in May 2025

8/10 Good

Allyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience everytime!

Anytime I come to visit my husband I stay here. The staff are very friendly and polite. I do wish they had ice machines on the floors or in the room.
Stayed 5 nights in Apr 2025

10/10 Excellent

christine, new Hyde park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and access to everything.
Stayed 1 night in May 2025

8/10 Good

Mélina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was well worth it. Staff was outstanding. Really enjoyed the amenities! Pool and jacuzzi were great.
Stayed 2 nights in Apr 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Neide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very close to main attractions and surround by everything you need shops, transport.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Sunanda

Stayed 1 night in Mar 2025

10/10 Excellent

Fadi, Tigard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, had a safe and the restaurants around it were pretty good. Close to lake Geneva.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Stayed 3 nights in Mar 2025

8/10 Good

Ivan

Stayed 1 night in Mar 2025

8/10 Good

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

Lovely hotel on fairly decent location. You are a five minute walk to the lake, the train station however you are right in the middle of the red light district which transpires is very similar to Amsterdam. The hotel must have been an old bnb hostel and they’ve refitted it with really nice amenities, carpets and even though the rooms are quite basic, they are brand new, comfortable and the staff seem lovely and trustworthy. You are also very close to some great restaurants that are reasonable.
Stayed 1 night in Mar 2025

6/10 Okay

Leandro E

Stayed 2 nights in Feb 2025

8/10 Good

Tran H.

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Lewis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Allyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

I was put in the wrong room originally but they were able to move me to the room I originally booked. Staff were always pleasant. They do speak English which is good. Also they provided a transportation pass for the train and bus to get around which came in handy. I will be back in July and plan to stay here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 3 star hotel but more like 4 star. Very clean and good atmosphere. The pool and sauna are a big plus. Great location…very central.
Stayed 5 nights in Feb 2025

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fully renovated and very clean providing kettle and coffee machine in the room , though the double room was small but for short stay it’s convenient since it’s 5 minutes walk to the train station and walking distance of 10 to 15 minutes to the town and shopping area
Stayed 2 nights in Jan 2025

10/10 Excellent

Carla Esperanza

Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Red Light District

Lovely spa hotel. Very close to the train and bus station. The breakfast was delicious and staff helpful. It was nice to come back to the hotel and use the gym and spa after a long day of sightseeing. Please note that this hotel is in the heart of the Red Light District.
Stayed 2 nights in Jan 2025