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Best Western Hotel Metropoli

3.0 star property

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Photo gallery for Best Western Hotel Metropoli

Enjoy a room with a large window offering a view of a building with balconies, a comfortable bed, and a convenient table for snacks.
Welcome to our reception area, where guests can check in and relax in a clean and contemporary space with a long desk and comfortable seating.
Welcome to our lobby, featuring a reception desk, comfortable seating, and a large mirror.
Children can play and relax in this cozy space with a bunk bed, plush toys, and a TV for entertainment.
Family-friendly dining area with a table set for a meal, featuring a variety of food options and children's toys.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

Map
P.zza Fontane Marose, Genoa, GE, 16123
  • Aquarium of Genoa
    ‪8 min walk‬
  • Old Port
    ‪8 min walk‬
  • Port of Genoa Cruise Ship Terminal
    ‪3 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Down duvets, memory-foam beds, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking (1 extra bed)

Family Room, Multiple Beds, Non Smoking (1 extra bed) | Down duvets, memory-foam beds, minibar, in-room safe

Family Room, Multiple Beds, Non Smoking (1 extra bed)

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking, City View (1 extra bed)

Family Room, Multiple Beds, Non Smoking, City View (1 extra bed) | Down duvets, memory-foam beds, minibar, in-room safe

Family Room, Multiple Beds, Non Smoking, City View (1 extra bed)

  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View | Down duvets, memory-foam beds, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Down duvets, memory-foam beds, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Down duvets, memory-foam beds, minibar, in-room safe

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Queen Room

Down duvets, memory-foam beds, minibar, in-room safe

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Superior Room, City View, Safe, Wi-Fi, Kettle

  • Sleeps 2
  • 1 King Bed

1 King 1 Single, Non-Smoking, Family Room, One Extra Bed, City View, Safe, Kettle

  • Sleeps 4
  • 1 Single Bed and 1 King Bed

1 King Bed, Non-Smoking, Superior Room, Free Wi-Fi, Safe, Kettle

  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

1 King 1 Single, Non-Smoking, Family Room, One Extra Bed, Free Wi-Fi, Safe, Kettle

  • Sleeps 4
  • 1 Single Bed and 1 King Bed

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About this property

Best Western Hotel Metropoli

Hotel with a bar, a short walk to Old Port
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Best Western Hotel Metropoli offers 52 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets. 43-inch LCD televisions come with digital channels. Bathrooms include bidets and hairdryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel Metropoli. During your stay, you're just a quick walk from Old Port. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Old Port and Genoa Port Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Hotel Metropoli.

This 3-star Genoa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 5 floors
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night
  • Weight limit: 55 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Nearby parking fee: EUR 24.00 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 10.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT010025A12NXSWWLV

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 21 June to 21 September.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Metropoli
Best Western Hotel Metropoli Genoa
Best Western Metropoli
Best Western Metropoli Genoa
Best Western Metropoli Genoa
Best Western Hotel Metropoli Hotel
Best Western Hotel Metropoli Genoa
Best Western Hotel Metropoli Hotel Genoa

Best Western Hotel Metropoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 651 reviews
Rating 8 - Good. 257 out of 651 reviews
Rating 6 - Okay. 38 out of 651 reviews
Rating 4 - Poor. 8 out of 651 reviews
Rating 2 - Terrible. 1 out of 651 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At walking distance from the De Ferrari metro station, from where you can easily get the trains to Cinqueterre, Milan, etc. Good option for those taking a cruise at the Genoa port.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and accommodation!
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and the customer service is excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Dec 2024

10/10 Excellent

fiona

Travelled with pets
Liked: Property conditions & facilities
The location of the hotel is perfect to explore the center of Genoa. The welcome by the staff was lovely and the room comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nnènna

Stayed 1 night in Oct 2024

8/10 Good

Nicolette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quaint property was in a good location and served a nice breakfast, nothing fancy. We enjoyed the use of the breakfast room in the afternoons for reading and a coffee. Staff very polite. The room was noisy and the lights from the street came in through the bathroom window. Nevertheless, we were able to sleep.
Stayed 4 nights in Oct 2024

10/10 Excellent

bret, fort lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Maria

Disliked: Cleanliness, property conditions & facilities
Was hidden and smell
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay here, the staff were so friendly and helpful. It was also a great location. I’d stay here again if I get back to Genoa.
Stayed 2 nights in Oct 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were very helpful and knowledable. The bathrooms had been recently renovated so they were nice and clean. Only drawback was the flight of stairs you have to climb with your suitcase just to get into the hotel lobby. Also it was hard to find dinning nearby as most places were closed when we were there.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for our last 2 nights in Italy. The staff were helpful and friendly, even going as far as to pop a postcard in the postbox on their way home after finishing work. The hairdryer in the room scores 10/10 for no need to keep a thumb on the power switch, a decent nozzle and a cold blow setting. Free coffee, cake and pastries in the afternoon until the evening - a fabulous added extra bonus. Breakfast worked very well for us including yoghurt, fruit and meats plus cheese. The light in the walk-in wardrobe didn't appear to work in our room, but that was the only niggle. A good sized room and we liked the view over the narrow alleyway from our window. A bathroom window which opened too, perfect! Highly recommended and would definitely return if we come back to Genova in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawana

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our stay. Lots of shopping in the area and excellent dinner options. The option breakfast menu was simple and had something for everyone. Definitely great value and be sure to try their cappuccino included at breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jassem

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely amazing!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

Marieta

Stayed 1 night in Aug 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to visit Milan

We were happy to stay there, convenient, well located, excellent breakfast, great service, will stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally pleasant and helpful. This is a lovely hotel and very well situated for walking round the old city. I definitely recommend this hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! We felt very welcomed, and appreciated the support from the people who worked there. The breakfast served was far above what we expected, and I am glad we included that with our stay. The hotel is very close to city attractions and dining, I would recommend staying there!
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay!

The hotel was beautiful, clean, comfortable and the service was fantastic. The location was also really close to the main square in Genoa. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Best Western Metropoli was very enjoyable! The location of this hotel is perfect in many ways. Close to Palazzo Ferrari and all the sites in Genoa. Plus, very conveniently located to transportation, dining and shopping. The staff ware very friendly, kind and accommodating! I am a solo female traveler and I felt very safe and comfortable at this hotel. I would highly recommend it for your stay in Genoa. Safe travels!
Stayed 5 nights in Aug 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful, walking distance to everything
Stayed 1 night in Aug 2024

10/10 Excellent

Lourdes

Liked: Amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2024

6/10 Okay

Chelsea

Disliked: Staff & service, amenities
Some of the staff were not the nicest. Otherwise it’s clean and conveniently located
Stayed 3 nights in May 2024