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Hotel Genziana

2.0 star property

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Photo gallery for Hotel Genziana

Exterior
Triple Room, Private Bathroom | Desk, blackout curtains, free WiFi, bed sheets
Lobby
Economy Double Room, 1 Double Bed, Private Bathroom | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Interior

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Vico delle Mele 7, Genoa, GE, 16123
  • Place, Old Port
    ‪3 min walk‬
  • Place, Aquarium of Genoa
    ‪5 min walk‬
  • Place, Piazza de Ferrari
    ‪6 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪13 min drive‬

Room options

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Desk, blackout curtains, free WiFi, bed sheets

Double Room, Private Bathroom

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | Desk, blackout curtains, free WiFi, bed sheets

Triple Room, Private Bathroom

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room, 1 Double Bed, Private Bathroom

Economy Double Room, 1 Double Bed, Private Bathroom | Desk, blackout curtains, free WiFi, bed sheets

Economy Double Room, 1 Double Bed, Private Bathroom

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room, 1 Large Single Bed, Non Smoking, Private Bathroom

Economy Double Room, 1 Large Single Bed, Non Smoking, Private Bathroom | Desk, blackout curtains, free WiFi, bed sheets

Economy Double Room, 1 Large Single Bed, Non Smoking, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Hotel Genziana

Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-out are on-site.
Hotel Genziana offers 13 air-conditioned accommodations with a hairdryer and free toiletries. This Genoa hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and bidets. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Hotel Genziana. During your stay, you're just a quick walk from Old Port. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from National Gallery of Palazzo Spinola and 4 minutes on foot from Cattedrale di San Lorenzo
As a guest of Hotel Genziana, you'll find multilingual staff, coffee/tea in common area, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Genziana also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This Genoa hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day); discounts available
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 5.0 for adults and from EUR 5.0 for children
  • Nearby parking fee: EUR 24 per day (984252 ft away)
  • Rollaway bed fee: EUR 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT010025A17XYB5IJ7

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Genziana Genoa

Hotel Genziana

Hotel Genziana Genoa

Hotel Genziana Hotel

Hotel Genziana Genoa

Hotel Genziana Hotel Genoa

Hotel Genziana Reviews

Reviews

6.0
Rating 10 - Excellent. 30 out of 281 reviews
Rating 8 - Good. 81 out of 281 reviews
Rating 6 - Okay. 76 out of 281 reviews
Rating 4 - Poor. 45 out of 281 reviews
Rating 2 - Terrible. 49 out of 281 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service
The room was clean and the staff was courteous.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ewelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, everything was like one the picture, the only thing was air conditioning which was faulty, apart from that good value for money, very clean place, I will stay again there with my 2 other friends.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean space!

Overall I had a great experience. The room was clean and it’s in a great location. The front desk staff were very kind and had lots of good recommendations for places to go and where to eat. The hotel is similar to a hostel in that you can get a shared or private bathroom. It felt safe and comfortable and I would recommend for anyone looking for a simple place in a central location.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Helmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and the service was excellent really nice and polite people. The bathroom and actual room were separated but we didn’t have to share it with anyone which was good. The street is maybe little but dangerous but place is near a bigger street so it wasn’t a big problem.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was spacious, very clean, modern. Priv bath good. Bed comfy. Location in good spot. A/C worked well. You need to set your temp with front desk, not controlled from inside room. Room had refrigerator, did not work. You could use refrigerator at front desk. Breakfast not on site, 2 min walk away. No lift. The actual short walkway street it is on, maybe a little shady at night, but off a main street, so all good. Front desk staff very nice. 15 min easy walk from main train station Principle. Luggage storage.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely not return. It was very noisy as we were on the first floor, squeaking doors and people coming in all hours... NOT AGAIN. stay clear...
Stayed 1 night in Apr 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at the Hotel - Fri 25 - Mon 28 Apr 25

I was impressed with the hotel. Though I was two minded initially due to its reviews from others, my wife and I had a good stay, all considering. I travel often therefore its important to me that the booked hotel is as expected. The only one thing I will ask is I was advised that if I stayed at the Marina Antico parking I would get 50 % off parking. I paid from 26 Apr 0154hrsto this morning at approximately 0815 hrs - 56 euros. Is that the correct amount? Again just double checking so am aware, as it seemed a little expensive. Thank you
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Fredrik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Dirty rooms, leaking shower cabin, clogged drain, no heater in the bathroom, stains on the bedspread, no curtains or carpets. Bad service, I called the hotel and the clerk couldn’t speak English and just hung up the phone.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Lauren Berry

Disliked: Staff & service, amenities
This hotel made my worste nightmare a reality. After traveling from the south of Italy we arrived at the hotel at 10:45. There were people sleeping on the streets and not a clean area at all. This was the ONLY time in 3 weeks in Italy we were scared. I had prePAID, booked this hotel for 3 nights. When we arrived at the hotel we were told there were NO ROOMS for us. No text, email NOTHING!!! Although the Genoa had taxis the taxis would not even come to the area. I am still fighting with them to get my money back. If 0 stars were an option it would be it. I SHOULD SAY THE MAN WORKING THE FRONT DESK WAS VERY NICE AND TRIED TO HELP. I would only recommend this place to someone you dont like.
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

Anna

Disliked: Staff & service, amenities, property conditions & facilities
This is the worst area to stay in. Absolutely unsafe. And the amenities offered by the property are incorrect, there are no laundry facilities unless you would like to walk down the street and be accosted to buy drugs on your way. Private bathrooms are outside the room which is inconvenient, and streets are awful, noisy and unsafe. As an added bonus, prior to staying here we requested information about parking within the ZTL and were told the local parking complex at Marina Antico would provide day passes and discounted parking, and there was no ZTL pass, and when we asked again at the property, they said they knew nothing about it, so we received a fine. Bad hotel for tourists all around, and just forget it if you don't speak Italian because you will be treated in a wildly condescending manner, which is quite rich for a hotel such as this.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Armando

Liked: Cleanliness, property conditions & facilities
la camera era in buone condizioni ed il personale cortese e disponibile
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Pietro

Disliked: Amenities, property conditions & facilities
Zona no
Stayed 1 night in Jul 2025
Verified

8/10 Good

François Antoine

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel propre et bien placé. parking problématique. C’est habituel à Genes. Personnel sympathique
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Hotel in posizione caratteristica e vicina a luoghi di interesse.Personale alla reception preparato e disponibile. Pulizia giornaliera. Ottimo rapporto prezzo/qualità.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positiivinen yllätys

Siisti paikka ja henkilökunta osasi asiakaspalvelun hyvin. Hotellin sijainnista johtuen jonkin verran melua iltayöstä kuului, mutta täysijärkinen ihminen jo varatessaan ymmärtää sen kuuluvan asiaan. Hinta/ laatusuhde on erinomainen. Hotelli oli hiukan haasteellinen löytää, joten ohje miten läheiseltä bussi/ taksiasemalta suunnistetaan perille, olisi hyvä olla hotellin tiedoissa.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Meltem

Liked: Staff & service, property conditions & facilities, room comfort
Oda geniş, konum olarakta iyi sayılır birçok yere yürünebiliyor. Güvenli değil gibi gözükebilir ama hiçbir sorun yaşamadım. Odada yatak temizdi ancak banyo ve yerlerde lekeler vardı. Söyleyince yardımcı oldular.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

anne marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J avais lu un commentaire d'une personne qui disait au abord de l hôtel prostitutions et dealers c'est malheureusement vrai. je ne me suis pas senti en sécurité. securiresecuritesécurapportbeauté
Stayed 1 night in Aug 2024
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Bettina

Liked: Staff & service
Ja, nachts ist es sehr laut,in den Straßen rund um das Hotel stehen Prostituierte und Dealer.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Camilla Christin Reier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kjempe fint hotel, hyggelig personale og god service.
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Murat

Disliked: Cleanliness, amenities, property conditions & facilities
Wer gerne sicher die Stadt erkunden möchte, sollte dieses Hotel nicht buchen. In den Gassen rundum das Hotel, lungern männliche Gestalten ( zum Teil mehrere) herum, dieirgendwelche Substanzen verkaufen möchten. Dieses Treiben um das Hotel geht die ganze Nacht und ohne Ohropax ist an Schlaf nicht zu denken. Am zweiten Tag brach lautstark im Hotel ein Streit aus. Dies war der Punkt, wo wir die Reise vorzeitig abbrachen und ein anderes Hotel gesucht haben. Der Mann an der Rezeption hatte nicht mal gefragt, ob irgendetwas nicht zufriedenstellend war oder warum man vorzeitig das Hotel verlässt. Absolut kein Hotel für Frauen die alleine reisen oder für Familien mit Kinder.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quanto ao quarto, localização e atendimento vão boas considerações, mas o estacionamento pago é muito caro e não é bem explicado nas “comodidades” anunciadas!
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos tuvimos que ir a pesar que habiamos pagado. Peligroso.,inseguro,Booking se tendria que hacer cargo del reintegro. Ya que ellos promocionan el lugar. Verguenza.recibiran una demanda.denuestra parte.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

marianna

Liked: Cleanliness, staff & service, property conditions & facilities
personale accogliente , camere pulite , sicuramente ci ritorneremo
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Emilie

Disliked: Staff & service, amenities
Logement au rdc invivable car ne pouvant pas laisser les volets ouverts ni en journée ni le soir, fenetre avec barreaux sombre. Rue très mal famée bruyante ou il y a bcp de trainiaux, saoulaux dhommes qui emmerdent les passants hotel peu rassurant ou on ne sait même pas si on va retrouvé ses affaires. Pas de frigo dans les chambres
Stayed 5 nights in Jul 2023