See all properties

Hotel Massena

1.0 star property

Choose dates to view prices

Photo gallery for Hotel Massena

Basic Room | Balcony
Free toiletries, hair dryer, soap, shampoo
Triple Room | Bed sheets
Hallway
Aerial view

Reviews

3.6 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Piazza Massena 5/8, Genoa, GE, 16152
  • Place, Port of Genoa Cruise Ship Terminal
    ‪5 min drive‬
  • Place, Aquarium of Genoa
    ‪5 min drive‬
  • Place, Old Port
    ‪6 min drive‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪3 min drive‬

Room options

View all photos for Single Room

Single Room | Bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Room

Basic Room | Room amenity

Basic Room

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Bed sheets

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Bed sheets

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Economy Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Aerial view

Grand Hotel Arenzano

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.1 out of 5, Very good, 793 reviews
The price is CHF 110
includes taxes & fees
9 Oct - 10 Oct
Grand Hotel Arenzano

About this property

Hotel Massena

Hotel connected to a shopping centre in Genoa
Along with a front desk safe, this smoke-free hotel has free Wi-Fi in public areas and a vending machine.
Hotel Massena offers 12 air-conditioned accommodations, with free toiletries. Flat-screen televisions come with digital channels. Housekeeping is offered on a daily basis and hairdryers can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Massena, you'll be connected to a shopping centre and within walking distance of Fiumara Shopping & Fun. Enjoy features like free WiFi in public areas.
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe, a lift and a vending machine
  • On-site recreation includes bicycles to rent
  • 7 minutes by car from Port of Genoa Cruise Ship Terminal and 7 minutes from Old Port
As a guest of Hotel Massena, you'll find a vending machine, a front desk safe, and a lift. WiFi is free in public spaces.

This Genoa hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 5:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 20.00 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3:00 PM - 5:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number CODE CITR 0077

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

ALBERGO MASSENA Hotel Genoa
ALBERGO MASSENA Hotel
ALBERGO MASSENA Genoa
Hotel Massena Genoa
Massena Genoa
Hotel Hotel Massena Genoa
Genoa Hotel Massena Hotel
ALBERGO MASSENA
Hotel Hotel Massena
Massena
Hotel Massena Hotel
Hotel Massena Genoa
Hotel Massena Hotel Genoa

Reviews

Hotel Massena Reviews

3.6

4.0/10

Cleanliness

4.0/10

Staff & service

6.8/10

Amenities

4.0/10

Property conditions & facilities

2.0/10

Eco-friendliness
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 3 out of 4 reviews

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had excellent links to the heart of the city. The host was a lovely person only too willing to help. It was clean and tidy. Sadly, the shower was broken but was still functional with hot water. There are limited eating establishments around the hotel.
Stayed 3 nights in Sep 2019

2/10 Terrible

Mounira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

David, Berlin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Just avoid. It's dirty, my colleagues were sleeping in their clothes.
Stayed 2 nights in Oct 2020

2/10 Terrible

Boyan, Berlin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Just avoid. It's dirty, my colleagues were sleeping in their clothes.
Stayed 2 nights in Oct 2020